I have stayed at this hotel many times before and not had a problem. This time was different. Hotel was beautiful, and room was quite nice, but service could be improved. Asked for a quiet room; was given a room right next to the ice machine. Very loud at times. Emailed the manager the week before to ask about using a conference room; never got a response. Front desk guy just told me to call sales (but didn’t give me a name or number). Worst part was the valet service. Someone decided they couldn’t guarantee the safety of someone’s monstrous Tesla Cybertruck if they parked it, so they left it parked right in front of the only hotel entrance for the entire weekend. This made it impossible for other guests to pull in to check in, and Ubers had to wait down the street or just stop in the middle of traffic. It was chaos and really annoying. And when I asked if they could keep my rental car parked in front for 15 min while I ran in and changed clothes, they refused. Guess it’s only high-end cars that get that privilege.
Katherine
Katherine,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Chlee
Chlee,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Mauricio
Mauricio,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Christopher
Christopher,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月3日
Charlotte
Charlotte,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Autumn
Autumn,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Joel
Joel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Jarrett
Jarrett,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月2日
Jaimie
Jaimie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Dustin
Dustin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
MARLENE
MARLENE,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Great Downtown Hotel
We loved everything about our stay at the Magnolia. The location was perfect and the hotel itself was very nice. All the front desk employees were very kind and the valet workers were exceptional. I would happily stay there again.
Kendra
Kendra,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月30日
Just a little short
It was nice. Parking sucked n no internet to my tv. But rooms were good. Microwave would have been nice
Krista
Krista,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
The only thing I was disappointed in was there was no microwave your food. We had plates from Thanksgiving for after the bar. No place to heat them up. Their cookies were on point free in the lobby for the holiday. Room service food was terrible go somewhere else to eat. The staff was great! Room was clean!
Stacy
Stacy,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Great stay.
Clean and quiet rooms in a great downtown area.
Must use room keys to use elevator going up so that makes you feel safer knowing only people who are staying at the hotel can be around you.
Samuel
Samuel,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Crystal
Crystal,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
My stay was excellent, Madeline at the front desk was so nice. This is my first Thanksgiving without my son who I lost in May and she extended my check out time
Lashanda
Lashanda,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月26日
Horrible lying staff and left what was fecal matter on room floor.
Stephen
Stephen,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
The hotel is in a great location downtown Houston. Walking distance to anything you want to see.