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Hotel Riu Lupita - All Inclusive

3.5 star property
Relax into an all-inclusive getaway surrounded by beautiful scenery. Indulge in delicious meals or rejuvenate your spirit with activities from kayaking to snorkeling.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Riu Lupita - All Inclusive

Sun-drenched poolside retreat with palm trees and loungers awaits your relaxation. | Hotel Riu Lupita - All Inclusive
Elegant dance floor with DJ booth, perfect for a sophisticated evening event. | Hotel Riu Lupita - All Inclusive
Explore tranquility at the Tranquil Spa, nestled in a lush tropical setting, offering a serene escape. | Hotel Riu Lupita - All Inclusive
Enjoy a serene evening at this tropical resort with a live performance stage, perfect for a romantic dinner under the stars. | Hotel Riu Lupita - All Inclusive
Sun-drenched beach volleyball game under palm trees, perfect for a tropical getaway. | Hotel Riu Lupita - All Inclusive

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Free breakfast
  • Bar
  • Spa
  • Pool
  • Gym
Main amenities
  • Daily housekeeping
  • Near the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • Free children's club
  • Free beach shuttle
  • Fitness center
  • Beach sun loungers
  • Beach towels
  • Children's pool
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
The price is $265
includes taxes & fees
$218 per night
Jan 29 - Jan 30

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Double Room, Balcony (M)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (M)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, Balcony (M)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room, Balcony (M)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room, Balcony (C)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room, Balcony (C)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 280 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room, Balcony (U)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room, Balcony (U)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 280 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Double Room, Balcony (C)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (C)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room (L)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 280 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Balcony (B2C-CA)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room, Balcony (B2C-CA)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 280 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (B2C-US)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (B2C-US)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (U)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (U)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (E)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (E)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Balcony (B2C-US)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room, Balcony (B2C-US)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 278 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (B2C-CA)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (B2C-CA)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (L)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (L)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room Standard

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Map
Lote Hotelero 1, Manzana 20, Condominios Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 8 min walk
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playacar Beach - 8 min drive
  • Playa del Carmen Main Beach - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.6 miles/20.2 km
  • Free beach shuttle

Restaurants

  • ‪Rosa Roja - ‬6 min drive
  • ‪Occidental Allegro - ‬7 min drive
  • ‪Pool Bar - ‬7 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Don Rafael - ‬6 min drive

About this property

Hotel Riu Lupita - All Inclusive

Hotel Riu Lupita - All Inclusive puts you within a 10-minute drive of Xplor Theme Park and features a nightclub and a free kids' club. You can visit the spa to be pampered with beachside massages, facials, or mani/pedis, and Adelita, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 3 outdoor pools, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 300 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Free beach shuttle
  • Tennis
  • Fitness classes
  • Basketball
  • Volleyball
  • Kayaking
  • Snorkeling
  • Windsurfing
  • Shopping
  • Beach nearby
  • Golfing nearby
  • Sailing nearby
  • Water skiing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Bicycle on site
  • Beach sun loungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 23 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. The spa is open daily.

Dining

Adelita - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner.
Maria Bonita - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Cozumel - This steakhouse serves dinner only. Reservations are required. Open daily.
Dante - This theme restaurant specializes in Italian cuisine. Open daily.
Tequila - Onsite bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

Lupita Riu
Riu Lupita
Riu Lupita All Inclusive
Riu Lupita All Inclusive Playa del Carmen
Riu Lupita Playa del Carmen
Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico
Riu Lupita Mayan Riviera
Riu Lupita Mexico
Riu Lupita Resort
Riu Lupita All Inclusive All-inclusive property Playa del Carmen
Riu Lupita All Inclusive All-inclusive property
Riu Lupita Inclusive inclusiv
Riu Lupita All Inclusive
Riu Lupita Inclusive Inclusive
Hotel Riu Lupita - All Inclusive Playa del Carmen
Hotel Riu Lupita - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Lupita - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Lupita - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Lupita - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Lupita - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Riu Lupita - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Lupita - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Lupita - All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.
What is there to do at Hotel Riu Lupita - All Inclusive and nearby?
Have fun with onsite activities like kayaking, windsurfing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Lupita - All Inclusive also has a nightclub and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Hotel Riu Lupita - All Inclusive?
Yes, there are 4 onsite restaurants, featuring Mexican cuisine and pool views.
Does Hotel Riu Lupita - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Lupita - All Inclusive like?
Hotel Riu Lupita - All Inclusive is a short 8-minute walk from Playacar Golf Club and 16 minutes' walk from Centro Maya Shopping Center.

Reviews

7.8

Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

MARCELO, 11-night family trip
Verified Hotels.com guest review

6/10 Good

Not I was expecting
I asked a room far form all noises. I could hear music...young people screaming late at night and I had a family with young peopleand babies as a neighbour
Rejean, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

jesus, 1-night trip
Verified Expedia guest review

8/10 Very Good

Oscar, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Food was delicious and service excellent. I definitely coming back. We went to celebrate our 32 anniversary
Mireya, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I think the property needs some updating especially the lobby. I wish there was room service to get food after 10. The staff was very nice and attentive. The food was great. I loved the white party and that it was a family friendly event. The beach area was very nice
TiAnn, 4-night family trip
Verified Expedia guest review

2/10 Poor

Briana, 3-night trip
Verified Expedia guest review

2/10 Poor

This hotel doesn’t have a beach inside you need to drive 30 min to get to another hotel beach, rooms are very old and small, there’s no elevators at all, only one big pool and one for children, the lobby is very very small it’s not really a lobby it’s more like just an office to check in. This hotel is not what the pictures show at all. Do not recommend at all. Not recommending at all this hotel.
Marian, 6-night trip
Verified Expedia guest review

6/10 Good

Do not book, pictures are very misleading! I booked because I thought this was a beach front hotel. It is not, you have to wait 30-40 minutes for a bus to take you to a beach that is 15 minutes away. Plan on 2 hours round trip just to enjoy the beach. Pictures also show a big party with entertainment but that is NOT at this hotel. They take you to Riu Tequila on Friday nights for this. A lot of what they advertise is NOT at this hotel but at other Riu hotels. This is a budget Riu hotel. Their Italian restaurant is their small snack bar, the steak place is the kitchen used at the beach (steaks served are flanks), the Mexican place is the only place that is its own restaurant. The buffet is ok but basic, same foods every day, not a lot of variety. A lot of food sat out for a long time. My family of four have had diarrhea 3 days since returning from this place and we are all now on antibiotics. Their hotel lobby is small like a car rental lobby and their store is very small and limited. A lot of European and local Spanish speaking guests. We were there 5 days and never ran into anyone from the US which we didn’t mind but just to make you aware of the environment. The liquor is very limited, one brand per alcohol type. Other guests complained about the lack of liquor choices and poor quality as well. The service was great. They do have entertainment at night but it’s a hit or miss. I’ve been to many all inclusive hotels, this was the worst.
Janice Mai See, 5-night family trip
Verified Travelocity guest review

10/10 Exceptional

Yesenia, 6-night trip
Verified Expedia guest review

8/10 Very Good

Ruben, 5-night trip
Verified Expedia guest review

8/10 Very Good

Sam, 6-night trip
Verified Expedia guest review

4/10 Fair

The food was not good. The restaurants were first come first serve. The food that was available for 24 hours was HORRIBLE
Essence, 3-night family trip
Verified Expedia guest review

2/10 Poor

It was very upsetting. The beds were very hard and uncomfortable making it hard to sleep. The food was not good often over cooked.The availability of signature restaurants is notqqqqq massive enough to accommodate the resort. They only allowed 40 people to reserve Italian and steak house.
Stephanie, 3-night trip
Verified Expedia guest review

4/10 Fair

Leonela, 4-night trip
Verified Expedia guest review

6/10 Good

The staff was friendly but something that i didn't like was the limited dinning due to some of the restaurants in the resort had only dinner times and after arriving from tours only cold food was available. Limited transportation was also an issue because the beach is on the other side of the hotel and quinta avenida.And the last thing was the towels..you can only change it once a day which was frustrating at times due to needed them for tours and for the pool time.
Jose, 7-night family trip
Verified Expedia guest review

6/10 Good

Patricia Marie, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great resort, friendly staff, good food .
Adrian, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

It was a good deal, but there better options
Sharon, 5-night trip with friends
Verified Expedia guest review

8/10 Very Good

Hotel was good , clean and good food. Rooms a bit dated and dark. Outside in certain areas (accommodation area) needs refreshed. I usually stay at Riu hotels and this one was slightly outdated in areas. All in all for budget great place.
Mark, 6-night romance trip
Verified Expedia guest review

6/10 Good

Property and grounds were very pretty and in great condition. Staff were very friendly and attentive. Food presentation was pretty but flavor was terrible. Food was either over cooked, over salted, flavorless and just not good. Drinks weren’t that great either. There also is a really gross smell around the bar (we were thinking it must be the drainage system) that smelled like a combo of body odor and fish sauce. Gym facility was perfect for what was needed (weights, treadmill, elliptical, trx). The beach (there’s an 15 min bus between this resort and the next Riu on the beach) was pretty and had a nice lady out. Overall, it worked for the quick getaway we wanted but it was too bad the food was no good.
Teal, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ninguna queja. Costo beneficio justos.
Kenneth, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Everything is awesome
Ann Rose, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Small good resort. Rooms and hotel are Outdated but the food was very good. Great if you want a short getaway, nothing fancy with very good food. Will definitely return.
Ambar, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

I don’t really know how to review this place. For an all inclusive the food was above average. The property was calm and had a lot of wildlife which was nice. The workers and employees were well above average for an all inclusive. The value for the price was excellent. The bus to the beach was okay. The beach was nice, the ocean not able to swim in. Drinks were strong and decent liquor selection. You got a free pass to the Riu party. The nightly entertainment was above average.
Stuart, 3-night family trip
Verified Expedia guest review

General property information

Travelers Say
"I love Brandon over at the pool!"
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM