Tru By Hilton Eugene, OR puts you just a 5-minute drive from University of Oregon. Guests can enjoy the 24-hour fitness center, and hiking/biking trails and mountain biking are nearby. Other highlights include a snack bar/deli and a terrace. The helpful staff and location get great marks from fellow travelers.
Languages
English, Filipino, Spanish
At a glance
Hotel size
86 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Shared microwave
Snack bar/deli
Water dispenser
What to do
Pool table
Bicycle rentals nearby
Hiking/biking trails nearby
Skiing nearby
Winery tours nearby
Working away
24-hour business center
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Picnic area
Terrace
Television in common areas
24-hour fitness center
Arcade/game room
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Portable bathtub seat
Grab bar in bathtub
Accessible bathtub
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Laundry detergent
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Mini-fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Hilton CleanStay.
Also known as
Tru By Hilton Eugene, OR Hotel
Tru By Hilton Eugene, OR Eugene
Tru By Hilton Eugene, OR Hotel Eugene
Frequently asked questions
Does Tru By Hilton Eugene, OR offer free cancellation for a full refund?
Yes, Tru By Hilton Eugene, OR does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tru By Hilton Eugene, OR?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Tru By Hilton Eugene, OR?
Yes, there's free self parking.
What are the check-in and check-out times at Tru By Hilton Eugene, OR?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Tru By Hilton Eugene, OR and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for cycling and hiking. Enjoy amenities like a 24-hour fitness center, an arcade, and a picnic area.
What's the area around Tru By Hilton Eugene, OR like?
Tru By Hilton Eugene, OR is a short 2-minute walk from Willamette River and 12 minutes' walk from Alton Baker Park. Travelers love the hotel's prime location.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 19, 2024
Lisa
Lisa, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2024
Melissa
Melissa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Dividica
Dividica, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Great hotel!
The hotel throughout was spotless and the breakfast was outstanding. The staff was absolutely lovely and very kind to our dog. We love this hotel and we’ll stay here again in our travels. Thank you.
ronni
ronni, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 29, 2024
Geeth
Geeth, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 29, 2024
Loved it
We stayed for family weekend. We booked at a different hotel that ended up being horrible so we cancelled the second night with them then booked here and we loved it. Lobby was great, breakfast and rooms were great. Room wasn’t as clean as we would have hoped seemed like it hadn’t been swept but after the previous night we were thankful for everything else.
Kellie
Kellie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Gabriela
Gabriela, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 19, 2024
Not impressed for a newer Hilton
Room was tiny....no microwave, no real closet, there was hair in the shower and on the floor. You could just tell they cheaped out on a lot of things but tried to make it look like they were doing it "responsibly". The fitness room didn't even have disinfecting wipes to clean up after yourself. Was not impressed with what we paid.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 3, 2024
Geeth
Geeth, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 21, 2024
Kimberley
Kimberley, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 19, 2024
Good breakfast bar. Soft beds
renee
renee, 1-night family trip
Verified Expedia guest review
6/10 Good
Sep 15, 2024
We do not feel room was clean nor were sheets!!
SUSAN
SUSAN, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2024
I was very impressed with the hotel, my room, and the service. Even in the 97°F heat, our room remained pleasantly cool. I will definitely stay here again when I visit Eugene. This is a keeper!
D Jeanne
D Jeanne, 3-night family trip
Verified Expedia guest review
6/10 Good
Sep 14, 2024
On a busy street with a homeless camp across the street. Staff was cool though!
Julie
Julie, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2024
During our stay here, staff was helpful and accommodating to the pets. Room clean and very comfortable. Awesome breakfast. Fitness room was above average. Location was quiet area despite near proximity to freeway(s). Would highly recommend and definitely would stay here again despite challenges with finding room for 7x14 tandem axle enclosed trailer behind our pickup. They had 2 spots for large vehicles, those were probably more suited for straight truck. Overall score A.
Mark
Mark, 1-night family trip
Verified Expedia guest review
2/10 Poor
Sep 6, 2024
Expensive, for tiny room with bed.The room didn't have a dresser, coffee maker,closet . It was like staying in a closet with a king bed.
Dorothy
Dorothy, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 31, 2024
katherine
katherine, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
Alyssa
Alyssa, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 24, 2024
Very modern property with nice lounging areas in the lobby. The beds and linens were very comfortable. The property is very well maintained but there are some homeless people living across the street.
April
April, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2024
We like Tru!
Our room was very clean. Great view of the river. Fairly new construction.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2024
Claudia
Claudia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 5, 2024
Verified traveler
3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 5, 2024
The staff was nice the room was good. Just way over priced for area and size of room. Rooms reminded me of a NYC room the inly thing that fits is the bed.....