Balcony door doesn’t lock and shared with 6 people. Cant provide a room with or without a balcony needing protection for family at this point and still can’t provide.
Asked for an other room without balcony without king bed is fine still saying too full. Asked to sleep at a sister location. No manager on staff to handle this type of situation. Would recommend again if looking for a safe place to stay.
Garrett
Garrett,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月19日
We had a man knock at our room.door at 12:35 am and then again at 4:30 am. We called front desk and noone answered. The next morning we went to file complaint and the front desk clerk said the area has a lot of homeless people and drugs. She sdvised that she had gone to the restroom and was terrified because a homeless was in the hotel restroom and the homeless person was high on something. How can a hotel representing Hilton not have security 24/7? We also had an issue with a private parking company this Hotel uses. Thankfully after many emails the parking issue was resolved.
Yolanda
Yolanda,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月15日
Maritza
Maritza,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月1日
Happy New Year
New Years Day, so staff shortage. Key to room didn’t work, got that fixed. Toilet not working and no maintenance people on duty! Coffee maker had issues. People that were there were nice!
David
David,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月28日
KRAIG
KRAIG,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月26日
Room needed to be a bit more cleaner. Thank goodness I always bring my cleaning things but there was hair everywhere
Melody
Melody,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月8日
The room was decent but the service and staff were absolutely terrible. The parking situation is an absolute joke. I paid extra to park in front of the building and went to a wedding and when we got back parking was full. The staff left me on hold for 17 minutes and said I can park across the street for $10 then try and get the $24 back from the hotel later. Why sell more than they have available?
Candace
Candace,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月6日
very convenient location
like the location despite the noise of the area- what is not great is the parking and how much the hotel tacks on to pack close. Also asked for no feathers in room due to allergy at time of reservation, but that step not taken
Kim
Kim,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月2日
Does not worth the money
The room smelled, carpet had stains on it. It was very loud - you could hear everything on the street and in the next room. You could feel the room shaking when somebody was walking next door and hear their shower. No central ac, thermostat for the wall unit didn't work. Soap dish was dirty, shower curtain was ripped. Definitely does not worth the money
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
SALLY
SALLY,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Omar
Omar,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
Ronald
Ronald,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
Laura
Laura,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Gabriel
Gabriel,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月7日
Russ
Russ,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月2日
Lashunia
Lashunia,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月23日
Manny
Manny,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月22日
no free parking
Dave
Dave,2 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年10月22日
There staff was rude and lied about our room
Eric
Eric,3 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年10月19日
Service was not good . Twice we call twice they promise they will get us towels to the room and never did. Old shower . Can’t use certain.
Hen
Hen,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月19日
Carilin
Carilin,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月16日
On Friday night they had a dj at the outside bar and it was loud and hard to sleep.