Needs a renovation. Rooms had smells. We had two rooms and both had odors. One smelt like ketchup throw up and the other very old smelling.
Claudia
Claudia,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Amazing
Amazing stay, right by the MOA... one can walk to the Mall with ease
steve
steve,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Family Friendly Spot
Great Staff and Great Location!!
Family Friendly!!
Eddy
Eddy,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
John
John,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月28日
It was a nice stay wish there was an elevator on each side of hotel and not have to walk the length of hotel
Ramiro
Ramiro,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
Jacquelyn
Jacquelyn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
erin
erin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月13日
Fantastic place for mall of america visitors
Front desk service was excellent. Friendly and very helpful
Blair
Blair,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月16日
The staff here are so friendly and helpful
Heather
Heather,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月14日
Terribly disappointed
We stayed in a family suite. The fridge was very noisy and the tv in the seating area did not function properly. When contacting the hotel front desk, we were told that the maintenance guy is not available. So no help whatsoever.
The seating area was not big enough to allow the pullout couch bed to function properly.
Also, we were charged $32 for parking a rental car during our stay. This was not clearly stated on the reservation, so was a very unpleasant surprise.
All and all, the experience was less than poor.
Will not use this place again in the future.
Robert
Robert,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月29日
Vivianna
Vivianna,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月28日
Melissa
Melissa,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月27日
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月26日
Very wore out building. The elevators were kind of noisy and scary. The lock on the bedroom door stuck a few times and had to struggle to get out. The sofa sleeper was very worn so my daughter had bars in her back all night. Breakfast was ok just not enough to go around for the crowd they had.
Kelly
Kelly,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月25日
Nancy
Nancy,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月23日
Worst stay ever.
Room smelled like dust and everything in the room had a layer of dust. Pulled out the sofa bed and it was disgusting. Experience with the front desk was less then pleasent. They treated my disabled wife with a sevice dog horribly. Not alowing us to have our free breakfast in the "dineing area" because of her 11lb service dog that was in her own cart. No body cared the dog was in the room. The front desk clerk starting pushing my wife towards an outdoor area to eat our food because it was against company policy to have the dog in the dining area. Very rude and disrespectful.
When i checked out not even an apology or a concern as to how our stay was. Never was I asked how my room was.
Im never staying at another Hilton Hotel. Back to the trusty Air B&B.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月23日
Miriam
Miriam,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月23日
Had to wait 45 minutes for a room and were not there prior to check in.
Kathleen
Kathleen,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月19日
Mary Ann
Mary Ann,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月15日
Love the separate bedroom from the sitting area. Quick walk to Mall of America, clean hotel and room, friendly staff, easy check-in. Don't love the $10 a day parking that I wasn't prepared for when I made the reservation, but easy parking. Continental breakfast was average. Nice dining options next door.
christine
christine,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月14日
Don’t clean between stays
Dog hair all over the beds. The let out couch bed had crumbs from the previous guest and SO MUCH DOG HAIR. I have allergies so this basically ruined my whole trip.
Moshe
Moshe,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月7日
Esmeralda
Esmeralda,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月7日
Property was clean and homily feeling. Employees was friendly