2/10 Poor
Aug 18, 2024
They accept bookings but are really closing down so you can’t stay here. They won’t tell you that until the day you arrive and can’t contact anyone . When I finally got to speak to someone after calling for 4 hours they said they put my reservation to another hotel Selina river miami , but when i called there they never heard of me . I got charged for one night plus tax for “missing my reservation” and then had to pay almost three times the amount for another hotel since everywhere else was fully booked. Can’t get ahold of anyone to get my money back .
Kelsey
Kelsey, 2-night trip
Verified Expedia guest review