It was great! Good for kids, the food was on the cheaper side, 45 from snowboarding and the pool was excellent.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月27日
The hotel was very clean and has very good customer service but there were no perks for hotel guests. For example, their very plain Christmas buffet dinner was very expensive @$65 per adult and the same price for children over 10 years old. The line for the buffet was 1 1/2 hours wait average. As a hotel guest, I didn’t expect a discount but I think there should be an express line for hotel guests like Las Vegas hotels.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月26日
Concierge Stay
We enjoy staying in the Conciege rooms and having access to the Concierge lounge. The staff in the lounge is very friendly and accommodating. The food served in the lounge is very good and plentiful. There could be a little more staff available to clean the tables, especially at breakfast time. They often run out of places for people to sit because the tables are full of dirty dishes. Perhaps there could be a station where guests could put their dirty dishes to help out the staff. I took mine up to the bar area and turned them in. The staff was very grateful.
My issue with the Atlantis as a whole was getting someone to wait on me to order a drink. I went to numerous bar areas and for 90 minutes no one would acknowledge me to take a drink order. I sat at a table, I sat at a bar, a stood at a bar - nothing!! I don’t gamble but they still lost money since I didn’t get to have a couple of drinks and pay their drink prices. I finally just went to the Concierge lounge in the evening and ordered my drink. I sure would have like a couple of drinks earlier in the day too! Bad service!!
Ann
Ann,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月26日
I’ll be back to this when the ventilation is fixed
The hotel is great by almost all measures - clean, friendly service, great gym and pool, parking - but the smoke is overwhelming- the ventilation system doesn’t keep the smoke from leaving the casino and the lobby, elevators, and halls were too Smokey for me.
Lori
Lori,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
The room was beautiful and clean. Very comfortable. Not too pleased with shower. The stream of water wasn’t much more than a trickle.
Susan
Susan,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
La estancia fue excelente
jessica
jessica,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
Michael
Michael,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
Nice surprise with great views.
Was a little concerned seeing the place from the outside. But inside is very nicely renovated!
Concierge level upgrade is worth it!!