Lake Health West Medical Center - 5 min drive - 3.2 km
Historic Kirtland - 8 min drive - 9.7 km
Legacy Village - 13 min drive - 15.8 km
Case Western Reserve University - 20 min drive - 19.5 km
Cleveland Clinic - 21 min drive - 26.0 km
Getting around
Cleveland, OH (CGF-Cuyahoga County) - 13 min drive
Cleveland, OH (BKL-Burke Lakefront) - 22 min drive
Cleveland Hopkins International Airport (CLE) - 34 min drive
Cleveland Station - 20 min drive
Restaurants
Chick-fil-A - 4 min drive
Texas Roadhouse - 3 min walk
Starbucks - 8 min walk
Taco Bell - 3 min drive
Cracker Barrel - 2 min walk
About this property
Willow Lodge Willoughby – Cleveland Mentor
Willow Lodge Willoughby – Cleveland Mentor is a great choice for a stay in Willoughby. Guests will have free perks like WiFi and self parking. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
129 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property allows guests 18 or over to check in with valid military ID.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Snack bar/deli
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Laundry facilities
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Handrails in stairways
Closed captioned TV
Visual fire alarm
Phone accessibility kit
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Blackout drapes/curtains
Pillowtop mattress
Bed sheets provided
Freshen up
Shower only
Hair dryer (on request)
Towels
Stay connected
Free WiFi (speed of 50+ Mbps)
Free local calls
More
Access via exterior corridors
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 15 per pet, per night, plus a one-time cleaning fee of USD 15
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean@6 (Motel 6).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.2/10
Staff & service
6.2/10
Amenities
6.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 5, 2025
zoltan
zoltan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2025
Zoltan
Zoltan, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jan 2, 2025
They were very helpful and efficient
Charles
Charles, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 2, 2025
Justin
Justin, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 29, 2024
Not staying again
Bed sheets had stains; cobwebs on the lights; only one light worked in the middle of the beds; discoloration in shower and on walls
Erica Faith
Erica Faith, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Dec 29, 2024
smelled like pee…not spotless
Steve
Steve, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 26, 2024
Verified traveler
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
Staff is always very helpful & courteous when visit from another state.
Tracey
Tracey, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 5, 2024
Disgusting Druggy Room
This has been the worst experience of my life. Horrible area... filthy nasty stank... Smelled of marijuana n scum... Dirty nasty hot tub, dirty floors, dirty toilet...
Was traveling solo, waiting for the weather to clear to get home... Had a friend pick me up from an hour away?And we finally made it out of the snow belt... Tried for a refund as I left before three thirty Pm. Refuses, and claims manager is never in to accept. Refund.
It's funny. I cannot click on the photo option to include pictures of the room.
Dawn
Dawn, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 13, 2024
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Best place to stay
Keith
Keith, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 4, 2024
The room was dirty. When I turned the water on in the tub, ash came out of the drain. The water was luke warm at 6pm. The tub faucet does not turn all the way off and ran all night long. There were no light bulbs in the wall sconces. The power outlets near the bed do not work. There are holes in the wall. The dirtiness makes the property feel unsafe.
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 1, 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 22, 2024
Just absolutely horrible..
The room smelled like smoke and we were in the non smoking room.. asked to change rooms when we got there because my wife and son had asthma.. they offered air fresheners.. when I went down to get them they were gone.. so I went to Walmart and bought Lysol.. for how much I paid for this room it should have been a lot better..
which is kinda funny because the houses near this place looks really nice..
Jason
Jason, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Oct 20, 2024
Just absolutely horrible..
The room smelled like smoke and we were in the non smoking room.. asked to change rooms when we got there because my wife and son had asthma.. they offered air fresheners.. when I went down to get them they were gone.. so I went to Walmart and bought Lysol.. for how much I paid for this room it should have been a lot better..
which is kinda funny because the houses near this place looks really nice.. this is a place to bring a hook@r..
Jason
Jason, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Candace
Candace, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 19, 2024
Kathy
Kathy, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 18, 2024
Jordan
Jordan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
Weekend Get A way
Get a way weekend relaxation walking distance to eatery, convenient laundry area which I took advantage of while I stayed.
Tracey
Tracey, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 7, 2024
Viktoria
Viktoria, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 5, 2024
Hunchooo
Hunchooo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 5, 2024
Room was clean and well kept. Greeted warmly by staff and they were very professional.
Tim
Tim, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Oct 4, 2024
jennifer
jennifer, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
Oct 4, 2024
Ronnie
Ronnie, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 2, 2024
Elevator very dirty, no clock, no hair dryer, no hand soap, very scarey at check in, people behind a glass window , didn’t look like a save place. People very very noisey late at night. Carpet in hall dirty.
Would stay again