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Bienville House

3.5 star property
Boutique hotel with outdoor pool, near Canal Street

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bienville House

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe
Breakfast area
Front of property
Front of property
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Laundry facilities
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Valet parking
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Multilingual staff
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The price is $138
includes taxes & fees
$117 per night
Dec 26 - Dec 27

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Frette Italian linens
Designer toiletries
Hair dryer
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Frette Italian linens
Designer toiletries
Hair dryer
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Frette Italian linens
Designer toiletries
Hair dryer
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (Interior)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Frette Italian linens
Designer toiletries
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior King Salon

Superior King Salon | Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior King Salon

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Frette Italian linens
Designer toiletries
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (French Quarter)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Frette Italian linens
Designer toiletries
  • 535 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for SunDeck Double

Frette Italian sheets, premium bedding, down comforters, in-room safe

SunDeck Double

Highlights

Deck/patio
Separate sitting area
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Frette Italian linens
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Frette Italian linens
Designer toiletries
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Bourbon Orleans Hotel

Pool
Pet friendly
Parking available
Free WiFi
9.0 out of 10, Wonderful, (3385)
The price is $171
includes taxes & fees
$147 per night
Jan 6 - Jan 7, 2025
Bourbon Orleans Hotel
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About the neighborhood

Map
320 Decatur St, New Orleans, LA, 70130

What's nearby

  • Canal Street - 4 min walk
  • Bourbon Street - 5 min walk
  • Jackson Square - 5 min walk
  • Caesars New Orleans Casino - 7 min walk
  • Mardi Gras - 8 min walk

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive
  • New Orleans Union Passenger Terminal - 25 min walk
  • Bienville Station - 3 min walk
  • Canal at Decatur Stop - 4 min walk
  • Canal at Magazine Stop - 4 min walk

Restaurants

  • ‪Felipe's Taqueria - ‬1 min walk
  • ‪Napoleon House - ‬4 min walk
  • ‪Cafe Beignet, Royal Street - ‬4 min walk
  • ‪Chart Room - ‬2 min walk
  • ‪Beachbum Berry's Latitude 29 - ‬1 min walk

About this property

Bienville House

When you stay at Bienville House, you'll be in a fantastic location, just a 5-minute walk from Canal Street and Bourbon Street. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This boutique hotel is also within just a 10-minute walk of Caesars New Orleans Casino and Jackson Square. Fellow travelers say great things about the pool and comfortable beds. The property is just a short walk to public transportation: Bienville Station is 3 minutes and Canal at Decatur Stop is 4 minutes.

Languages

English

At a glance

Hotel size

  • 83 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: 11:00 PM
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite valet parking (USD 49.83 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Free use of nearby fitness center

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00

Parking

  • Covered valet parking costs USD 49.83 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 10 PM

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

Does Bienville House offer free cancellation for a full refund?
Yes, Bienville House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bienville House?
Yes, there's an outdoor pool. Guests have pool access from 10 AM to 10 PM.
Are pets allowed at Bienville House?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Bienville House?
Yes. Valet parking costs USD 49.83 per night.
What are the check-in and check-out times at Bienville House?
Check-in start time: 4 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Bienville House?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (7-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.
What is there to do at Bienville House and nearby?
Bienville House has an outdoor pool and a fitness center.
Are there restaurants at or near Bienville House?
Yes, there's an onsite restaurant.
What's the area around Bienville House like?
Bienville House is a short 3-minute walk from Bienville Station and 4 minutes' walk from Canal Street. The local area is considered walkable as well as being good for shopping.

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel with New Orleans decor
Decided to stay two night in NOLA and we wanted a hotel walking distance to French Quarters. This beautiful decorated hotel was perfect. We were walking distance to stream boat, shops, walking tours, Orpheus theater, ect. The only down side from hotel is parking at $44. Plus tax per day and valet is slow. Hotel lobby staff are very accommodating with great restaurant recommendations, late check-out, and hotel provided coffee and tea every morning. Noise level wasn't always perfect, but decent considering its the French Quarters square. Also, the bathroom were a bit small, but expected for building age and location.
Patricia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Not quite meeting our expectations
The best feature is the location, hallway between Jackson square and street. the staff was not as gracious and accommodating as we were hoping. I was disappointed by the limited bathroom amenities: shampoo, conditionner and soap was all that was available (no shower cap, no lotion, etc.) Also the bath towels had holes in them, the sheets were a bit rough dnd the bedroom carpet needed cleaning. The complimentary water was only there the first day, and the coffee (whether in the room or downstairs) had to be drunk in cardboard cups. Still the room was lovely, quiet, comfortable. The hotel is close to everything, including the streetcar that can take you almost anywhere. And no matter what New-Orleans never disappoints
Catherine, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Nice but needs some care.
Nice property, but deferred maintenance is obvious. The rooms seemed upgraded, but common areas need upgrading.
Valsin, 1-night trip
Verified Hotels.com guest review

6/10 Good

ERIK, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Double Charge for Vehicle Parking
I have a double charge on my charge card for my vehicle parking for one night. I was told it would take a few days to correct this. My charge for the room went through the system within minutes and I am told it would take a few days to correct a charge.
Walter, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ken, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Mathias, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great stay. Staff were friendly and rooms were comfortable!
Adam, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Charming nice hotel
Charming old hotel in the French quarter. Nicely redone bath and comfortable linens and such. Exceptionally clean. Bed was dipped a bit in the center but overall prettt comfortable. Service just ok. Well located place to stay close to everything but not in the middle of the highest noise areas.
joseph, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeremy D, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel
Lovely people, lovely hotel. Best in NOLA
Kimberly, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Great place but expensive
Business trip to attend a conference in New Orleans. The staff here are very friendly and informative. The rooms are clean and comfortable. My only reasons for not having this a 5-star is that I paid almost $400 per night and the breakfast offerings were only coffee. Doesn’t quite seem worth it!
William, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely impressed
this is definitely what I would consider a luxury hotel. the room was absolutely gorgeous, bed was very comfortable. & was so clean, and we were so impressed. staff was so very friendly and helpful. parking and check in / check out was a breeze. location was perfect and hotel was very quiet. they had a crib available for our daughter and brought it right to our room. will def stay again!
Diana, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Katie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kimberly, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

Not impressed. Won't go back
I was disappointed. Based on previous reviews I thought I would really enjoy this hotel. I love historic buildings and the room was a nice size but the service was not good. The pool was brown. Our room was never vacuumed. The lobby was small and very lightly decorated. I've stayed other hotels in the French Quarter that keep their lobbies decorated beautifully, especially during the holidays. This hotel had one tree - which was pretty but that's all. The restaurant was never open when we wanted to go. The front desk staff seemed to not care if we enjoyed our stay or not. Unlike other hotels in this area where the hospitality is through the roof.
6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Marla, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel!
Our stay was wounderful. The only thing that would make it better is if their black out curtains blacked out a little better. But nothing to make our stay to uncomfortable. For those wondering, yes the hotel is older but so are most original buildings in New Orleans. If you want an authentic stay then this place is perfect. Our king room was huge and the walk in shower was beautiful. The water gets hot! So be careful there. The parking is not on site but at a neighbor hotel that you can see from the street and it is secure parking. The valet parking is $44+ according to when you stay and what is happening in town. It has a restaurant and bar beside the lobby. This did not disturb our stay. The restraunts around are awsome. Everything is with in walking distance or you can take the trolly. The staff was great and very welcoming every time we left or entered they greated us. Would definitely stay again.
Rachael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Domingo, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Checked in ac did not work, told them at 6pm it wasn’t working and they said they would send someone to fix it, went out to eat came in at 10 pm and still wasn’t working, called them asked to be moved, they said no they couldn’t but would send someone to fix it , waited until 12 pm no one showed up 84 degrees in room , no help at the desk , said because we booked 3rd party , we would have to contact hotel.com
mark, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

The hotel is lovely. There's always complimentary eater available, as well as cookies and lemonade from 3-5PM. The courtyard was lovely and rather peaceful, except when the riverboat plays its boarding tune, at which time the sound fills the space. Our room was comfortable and pretty quiet facing away from the river. Most of the staff was sweet, conversational, and accommodating, but there was one less than friendly attendant our last full day there. We'd told her that we slept in and therefore needed housekeeping to attend our room (because they hadn't by time we'd returned from an excursion) and she grilled us about have the privacy sign on the door and acted like it was a bother to contact them. They still hadn't cleaned the room when we came back the second time, so we had to ask the front desk for towels. Fortunately, there was a different more accommodating attendant. Their cleaning staff doesn't seem to keep track of which rooms to go back to and who is checking out, because they were also pretty aggressive trying to get in on our last day at about 10AM when the privacy sign WAS on the door and checkout wasn't until 12PM. Otherwise, we definitely liked the place.
Jillian, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staff was absolutely amazing and helpful! Room was clean and bathroom was recently updated. Would stay again!
Katrina, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Irene, 2-night trip
Verified Hotels.com guest review