I was out in a handicapped room with two beds instead of the single king I booked. Even after I asked to keep my original reservation the front desk refused to change my room back. There was construction happening in the pool so it was very loud all day and not relaxing at all. In order to use the pool we had to walk to another hotel but it was raining my entire stay so that was off the table. There was poop on the carpet right in front of the elevators that stayed there for a while day even after being reported.
Tasia
Tasia,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
Francesco
Francesco,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月26日
크지 않아도 깔끔하고 딱필요한 것만 있어요. 전반적으로 좋았고, 다만 에어컨 소리가 좀 큰것이 아쉽습니다.
YEJIN
YEJIN,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月22日
David
David,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月22日
Yvonne
Yvonne,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月22日
Sanghee
Sanghee,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
We will be back.
Nice renovations since last time at the hotel. A very pleasant experience. We will be back!
Ron
Ron,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月30日
No parking available on site. Had to get ice from the lobby level. No ice machine on any floors.
Kevin
Kevin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月28日
Well recommended!
Hotel is at the top of Waikīkī which was recommended to us by a Hawaiian friend, it’s away from the hustle and bustle. The service wa lovely, we got an hour extra late check in which suited our needs. Rooms were generous spacing. Had breakfast at the Deck restaurant which was lovely.
Stephen
Stephen,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月26日
Supper location and great layout.
Gary
Gary,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月20日
The property is older but very clean. The room was large, but we were not able to get the king size bed we booked ended up with 2 queens unnecessarily. But it was fine. The pool area is very old and tethered, the turfing is very worn as well as the lounge chairs and the pool has cracks. Pool area is shaded after 6 being on the 3rd floor
Maria
Maria,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月19日
The location of the hotel was convenient with the beach being down the street. The room we had was clean and decent, but had a small restroom/shower. I was a bit disappointed that we did not receive our a lei greeting upon arrival which was mentioned that the hotel did. They do offer a lei making class which was a nice experience. Parking was kind of a headache. To avoid paying the valet, since they don’t offer self parking on the hotel site, there was an option across the street to utilize public parking but parking hours were limited and you have to add additional time every few hours. Unfortunately both restaurants on site did not have many vegan options (only fries, açaí bowl or fruit). I hope they expand their menu for the future. Overall staff was friendly and we were able to walk further into downtown for shops.
Vanessa
Vanessa,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月6日
Lobby Furnishings dated and uncomfortable. Lobby Breakfast corner styrofoam means of serving poor option for eat in, ok for takeaway.
We could have had a quieter room but size was generous.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月2日
doug
doug,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月27日
Good
Yenifer
Yenifer,8 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月24日
Nice layout & friendly staff.
Jackqualyn
Jackqualyn,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月21日
真實旅客
5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月21日
Great value. Great location. Very nice huge, open lobby area. Terrific service. Highly recommend
Yan
Yan,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月21日
While the property is a little dated, it has en exceedingly beautiful views of Diamond Head and some Ocean View, easy walk to the beach.
Michael
Michael,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年8月20日
Manuela
Manuela,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月19日
Steven
Steven,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月19日
I like how everything was close by and within walking distance!
Johnny
Johnny,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月16日
This Hotel was the absolute worst hotel I have ever stayed in. First thing from check in they gave me a room that I did not book. The room I booked that was available through Expedia I was told that I am not obligated to get that same room. Only if it’s available when I check in. They gave me a room with two queen beds I booked a room with a king size bed. The beds were dirty. The shams were stained with water and the windows had spider webs all over. The pillows were stained yellow and there was a big roach in the bathroom under the toilet. The shower head was dirty and water only came out the side then the drain was clogged so the water filled up the tub and did not release. At that point I went to the manager and he told me my best bet would be to check out because they didn’t have any rooms left. Very rude. He told me he could have management and housekeeping come to my room to fix the drain and change the bedding but that would be it. Not one single apology or accommodation at all.