Got stuck in the hotel room bathroom because the door was warped and gets stuck if you close it all the way. Valet took 45 minutes to get out car which really effing sucks when you're in for a wedding the night before and are super hungover. Also check the hotels website directly before using Expedia. It would have saved me $100 bucks for the exact same room. Thanks Expedia...😒
Bryan
Bryan,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月6日
Had hire expectations for this hotel considering its cost per night and location. Staff was friendly and accommodating, they let us check in early which was great but the room was so outdated. Stains on the walls, patches on the walls, stains on the bed skirts. We lifted the mattresses up to make sure they were clean, which they were but in all my years of travel I’ve never felt like it was necessary to do something like that. Not impressed. Not a terrible experience but wouldn’t go back.
Marie
Marie,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月6日
John
John,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月6日
We really enjoyed our stay, everything was great. The only problem we had was the parking wss terrible, if they had a better parking for their guest, that would be great.
Lawrence
Lawrence,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月5日
Douglas
Douglas,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月1日
Maria
Maria,4 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月28日
Security (not in uniform)attempted to access my room at 12:55am using a key card. They were stopped by the security latch. When I confronted them they claimed the room was supposed to be empty and asked my name. I refused to give it. I immediately called the front desk to express my concerns. They called security and he claimed the door was open (untrue). I told the front desk I felt unsafe and requested a call from management and provided my cell number at that time (which they already had but just in case). It’s been a week and no communication at all. No adjustment to my fees. Horrific customer service. If a single female is awakened by a staff member (again, not in uniform) and tells you that she feels unsafe you would think there would be some attempt to communicate with me. Ladies - do not stay there!
catherine
catherine,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月28日
Proximity to event destination was excellent.
However, shower/tub didn't work. Summoned hotel engineer, never came to the room. Hotel staff was adequate.
Gail
Gail,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月28日
There was no hot water during our entire stay. I made a complaint a few times with the desk and was told it’s all fixed but literally no hot water. Other than that everything else was good.
Nhan
Nhan,3 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年9月27日
Not enough working plugs, phone not working, missing hair dryer, bed not made, wet towels not replaced. We complained at front desk (since phone not working) regarding outlets The ones that were not working were not repaired, and no extension cords provided.
Very disappointing stay.
Steven
Steven,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月26日
Kelsey
Kelsey,4 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月24日
真實旅客
5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月24日
Luis
Luis,4 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月23日
No hot water and pressure sucks
There was absolutely no hot water in the hotels as we asked other guests. The location is nice, but other than that it’s not worth the stay. As there are other hotels around as well
Kevin
Kevin,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月22日
Luise
Luise,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月15日
The property was in surprisingly poor condition. There were outlets unsafely installed, grime on the walls and furniture, and a number of plumbing problems. The water came out of the tub spigot as a cloudy yellow. I was informed later that this was do to a plumbing interruption. I went to the manager to redress the issues, and was made to wait nearly four hours before he came out and told me all he could do was offer me rewards points. I cut my trip short after that. I was not going to stay another night. The hotel refunded half my money, instead of the full refund I requested.