Check-in was easy, w/ the online system. The front desk clerk was great! The pool & Jacuzzi were locked. No mention of that. A man in the next rm woke my husband up ranting in the middle of the night, shouting derogatory nonsense. I woke up at 7:30AM it was quiet until he started up again. we could clearly hear him state his full name. Complaining about white supremacy, racism, drug use, sexual Scenarios, sexist racial slurs. He talked about the gov putting a computer chip in his nose. Exclaiming
profanity. He spoke about incredibly inappropriate acts of violence and sexual assault, religion and even sexual child. My husband and I both called the front desk numerous times my husband went to the front desk three times and finally the fourth was able to speak to the front desk clerk. She said that we needed to call the cops. My mother was staying in a room near, called as well and the front desk clerk told her similar. While I was in the room, I heard the woman from the front desk go to the man next-door’s room since his door was open. She asked if she could shut it almost all the way, and was telling him the neighbors next door complained. She did give us our money back. But we felt no compensation was really adequate. My husband lost valuable sleep. My anxiety level was high. And our morning was ruined to spend time w family we missed out on.