They were renovating the hotel so had some issues with tv not working. Manager on duty quickly resolved the problem by moving us to another room. The place will be great when renovation is completed.
Carlos
Carlos,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月8日
Regan
Regan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月27日
In the morning, we went on a bike ride around the entire island and we were allowed to check out one hour later. Thank you!
Cheryl
Cheryl,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月18日
The front desk service was very pleasant and professional. Although I understand the facility is under renovation, i would be better to make sure rooms are functional. The shower was warm at best and did not drain so you had to stand in water. I let the front desk know and they informed me that maintenance would be notified. My stay was short so I do not know if any resolution was made.
PAUL
PAUL,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月9日
Worst expierence ever. No hot water no remote for tv no a/c
Dale
Dale,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月2日
Mold in the room
I informed management about a leak from the refrigerator in my room, which has resulted in white and black mold growing due to the continuous moisture. Their response? A casual “sorry, we’re remodeling; hopefully, you’ll give us another chance when it’s done.” Really? Here’s a thought: how about not renting out rooms with mold in them at all? No one should have to wait for your remodel to avoid breathing in mold. I’ve attached a photo of the mold I showed management—something guests shouldn’t be dealing with in the first place.
Mikel
Mikel,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月28日
Martha
Martha,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
The hotel overall was good. No problem other than both the shower and sink not draining well. I will also say that I have never seen the amount of dogs at a hotel total as I did over the weekend here. They were loud and they were everywhere. It says pet friendly despite signs around the hotel saying no dogs allowed. A little confusing. We were awoken to the sound of a puppy crying multiple times and the dogs would go crazy when another dog would walk by. It was a large hotel so I would recommend reserving an area for those of us who leave our pets at home.
Heidi
Heidi,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年10月13日
No words. I booked this property because the pictures were very nice and clean and there was nothing available due to hurricane Milton. They pulled an ole switch a roo! I will never will go back. I got bed bugged attacked so bad my legs and arms are seeping. I have had a headache for days. I tried calling the property to inform them of the infestation. No call backs yet. Dont let me show you the condition of the room! Appalling. No rooms at all anywhere that night. Front desk acted like I was bothering them. Not welcoming at all! The room smelled so bad and one worker said the room smells that way due to the ocean! Did she really expect me to believe that! They did a room transfer the next day. Completely freaked out and the smell and the condition of the room was herendous. It smelled like mildew; black mold. That was night one. Second night in a new room. Not much better. Slept in my clothes both nights. Beds extremely uncomfortable. Everything was just overall nasty. Will be contacting my lawyer. I never experienced anything like this. I hated that fact we had to leave our dwelling in the first place. Already stressed out because of the hurricane. All I wanted is to book a clean hotel with comfortable bedding. Is that too much to ask for!? Instead Im covered in bites and am very miserable. I have pictures. Dont stay here!
Julia
Julia,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年10月11日
Diana
Diana,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月10日
charles
charles,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月7日
Jessica
Jessica,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月6日
Excellent place to stay. Definitely will come back.
Victor
Victor,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年10月4日
When I made the reservation, no one let me know the electricity was not on
Gordon
Gordon,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月4日
Great stay
Allison
Allison,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月30日
For the price, this property offers good value. Not convenient to shopping, but a short walk to the beautiful beach. We only stayed the one night so didn't get an opportunity to use any of the property amenities. The room was adequate but we thought the exposed box springs on the 2 queen beds was ugly.
Catharine
Catharine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月30日
Our go-to every time we can slip away to Jekyll Island. Beautiful property and clean rooms. Highly recommend!
Sarah
Sarah,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月26日
Fast friendly service
Amy
Amy,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月25日
Maria
Maria,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月23日
Kenny
Kenny,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月22日
You get what you pay for here. Helpful and friendly staff. Great beach location. Property shows wear and tear and the rooms let you hear too much above and beside. Breakfast is sub par. Recommend it for kids.
CRAIG
CRAIG,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月22日
Roxanna
Roxanna,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月22日
Kind of secluded. Very nice.
John
John,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月22日
We had a short 13-hr stay and the staff really made the difference for us. Good advice, early smiles.