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Urban Bacalar Hotel

2.5 star property
Bacalar hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Urban Bacalar Hotel

Design Room | Iron/ironing board, free WiFi, bed sheets
Exterior
Sundeck
Restaurant
Double Room, 1 Double Bed, Pool View | View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Multilingual staff
  • Concierge services
  • Tour/ticket assistance
  • Porter/bellhop
Feel at home
  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self parking
The price is NT$1,462
NT$1,847 total
includes taxes & fees
Jan 2 - Jan 3, 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking | Garden view

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Room

Design Room | View from room

Design Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room, 1 Double Bed, Pool View

Double Room, 1 Double Bed, Pool View | View from room

Double Room, 1 Double Bed, Pool View

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Av 19-C, Reg 12, MZ 22, Lote 5 y 6, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 5 min walk
  • Laguna Bacalar Ecological Park - 2 min drive
  • Fort of San Felipe - 3 min drive
  • Municipal Spa of Bacalar - 5 min drive
  • Cenote Cocalitos - 7 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive
  • Corozal (CZH) - 53 min drive

Restaurants

  • ‪La Playita - ‬3 min drive
  • ‪Marisqueria el Taco Loco - ‬3 min walk
  • ‪El Sazón a la Mexicana - ‬20 min walk
  • ‪Finisterre Bacalar - ‬3 min drive
  • ‪Yerbabuena - ‬3 min drive

About this property

Urban Bacalar Hotel

Urban Bacalar Hotel offers a fantastic location, putting you just a 5-minute walk from Lake Bacalar. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A terrace and a garden are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
This property accepts credit cards and cash.

Also known as

Urban Bacalar Hotel
Urban Bacalar
Urban Bacalar Hotel
Urban Bacalar Hotel Hotel
Urban Bacalar Hotel by MIJ
Urban Bacalar Hotel Bacalar
Urban Bacalar Hotel Hotel Bacalar

Frequently asked questions

Does Urban Bacalar Hotel offer free cancellation for a full refund?
Yes, Urban Bacalar Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Urban Bacalar Hotel ?
Yes, there's an outdoor pool.
Are pets allowed at Urban Bacalar Hotel ?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Urban Bacalar Hotel ?
Yes, there's free self parking.
What are the check-in and check-out times at Urban Bacalar Hotel ?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Urban Bacalar Hotel and nearby?
Urban Bacalar Hotel has an outdoor pool and a garden.
Are there restaurants at or near Urban Bacalar Hotel ?
Yes, there's an onsite restaurant.
What's the area around Urban Bacalar Hotel like?
Urban Bacalar Hotel is a short 5-minute walk from Lake Bacalar and 17 minutes' walk from Polytechnic University of Bacalar.

Urban Bacalar Hotel Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

Very rustic stay. Wold recommend for bypasses
Kevin, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

The staff at this property are all great! They all go above and beyond to make your stay comfortable.
Hector, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Away from lake
Alejandro, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente lugar y el personal muy amable!
Juan Jose, 3-night trip
Verified Expedia guest review

6/10 Good

Jose, 2-night trip
Verified Expedia guest review

8/10 Very Good

Veronica, 1-night trip
Verified Expedia guest review

8/10 Very Good

The staff was very friendly and helpful and the breakfast was included and very tasty. Our room was bare bones, the toilet didn't seem to work properly and we were kind of concerned the sheets hadn't been properly cleaned. Other than that, we'd recomdend this hostel still to anyone simply because of the friendliness of the staff.
Alexis, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

Buen lugar para dormir y relajarte, el desayuno estaba delicioso y buen servicio
Irasema, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Si eres una persona que no le gustan los lujos y quiere estar entre la naturaleza y la quietud se los recomiendo.
jorge, 1-night family trip
Verified Orbitz guest review

2/10 Poor

THE PLACE IS IMPOSSIBLE TO FIND AT NIGHT BETWEEN THE UNLITE HIGH BUSHES; LOOKS LIKE A KIDNAPPING SET
Alfredo, 1-night business trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

6/10 Good

Beautiful property, sheets were always dirty getting clean towels seemed to always be an issue as well Jas having hot water in the room or water overall. Far from downtown, you have to get a cab leading to an over priced price.
Nayeli, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

Claudia, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Excellent customer service, breakfast, and maid service.
Geoffrey, 3-night trip
Verified Expedia guest review

8/10 Very Good

Ivette, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Mal
No se queden acá, muy lejos del centro, las habitaciones demasiado pequeñas y el desayuno no es nada. Cero recomendable, no hay ningún esfuerzo por mejorar el hotel La gente de la recepción si fue amable
Abraham Mercado, 3-night trip
Verified Hotels.com guest review

6/10 Good

Fair
Fair hotel for the price to spend the night as you travel from one place to the other or if you are planning to take tours for the whole day. Lots of rules for everything, even bed sheets. They ask you to sign a document and charge 80 usd for dirty linens. Breakfast is modest but ok.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall a good stay with lovely staff.
Located a bit out of town but taxis cheap and they will happily call one for you when needed. Rooms quite small but ok for one. Very comfortable bed. Shower pressure a bit weak. Staff lovely and very helpful. Good WiFi. Also lovely pool. Could do with more basics like glasses and fridge in room as nothing available to buy on site. Also could do with soundproofing rooms as can hear everything. Overall a good stay so comments meant to be constructive.
Helen, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed our two nights at this hotel. It was clean and safe, and the water was hot. The clerk who checked us in, Carlos, was super friendly and helped us book a trip to the lagoon (which is not to be missed). We would stay there again and look forward to our return to the area.
Walter, 1-night romance trip
Verified Expedia guest review

6/10 Good

They only have the “Caribbean breakfast” which is two slices of fruit. One melon and one papaya. Or cereal which they run out. Coffee or juice which are disgusting. They need to improve a lot. The price was expensive for what they offer.
2-night romance trip
Verified Expedia guest review

8/10 Very Good

Kitchen service staff - a black mark the property
The accommodation was good. So was the pool, neat and blue. 1. But we realized in end of the day that the door, in spite of being locked inside/outside with just a push it could be opened. They could not fix it even over the next. day. 2. The front office reception staff both were courteous. However the breakfast service person/cook was totally unwelcoming. a. We went for coffee at 7.50am and he made some noise about giving us coffee. I did not mind paying for it. But sounded real complaining in spanish. b. We were 3 of us. during bfast, We just chose coffee and bread. He have us 1 slice each. We request for one more slice..and he made a lot of noise in spanish with the reception staff for just one more slice. Ultimately ...we waited and he never bothered to give us. Simply disappointing .
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

Good hotel.
2-night trip
Verified Hotels.com guest review

6/10 Good

Plastic on my food!!
Frst day they ran out of coffe, second day it took them over an hour to serve me chilaquiles and i was the only customer sitting there for the first half hour, after that a couple arrived and they served them first, they were heating my chilaquiles on the microwave for over 15 minutes and when they arrived oh! Surprise! There was plastic all over the food, melted with the cheese. The hotel is ok, but eat somewhere else, they give you fruit or cereal for free but if you order additional food it is terrible and expensive for what they serve.
VICTOR, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review