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Hotel Doña Esther

3.0 star property
Hotel with restaurant, near Plaza de Ponchos

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Photo gallery for Hotel Doña Esther

Terrace/patio
Gift shop
Courtyard
Lounge
Hallway
Nestled close to Condor Park and Peguche Waterfall, Hotel Doña Esther offers a serene retreat. Enjoy cooked-to-order breakfast, unwind at the rooftop terrace or explore the garden. With in-room WiFi, a library for some quiet time and dry cleaning services for convenience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pet friendly
  • Non-smoking
  • Free breakfast
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Room service
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Library
  • Front-desk safe
  • Laundry service

Feel at home (5)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is NT$1,648
NT$2,041 total
includes taxes & fees
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Free WiFi, bed sheets

Classic Double Room, 1 Double Bed

Highlights

Private bathroom
Free bottled water
Wardrobe or closet
Daily housekeeping
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Studio Suite, 1 Bedroom

Family Studio Suite, 1 Bedroom | Free WiFi, bed sheets

Family Studio Suite, 1 Bedroom

Highlights

Deck/patio
Fireplace
Separate bedroom
Private bathroom
Free bottled water
Laptop workspace
Located on the top floor
Wardrobe or closet
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

Highlights

Sofa bed - single
Private bathroom
Free bottled water
Wardrobe or closet
Daily housekeeping
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi, bed sheets

Family Quadruple Room

Highlights

Private bathroom
Free bottled water
Wardrobe or closet
Daily housekeeping
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Classic Triple Room, 3 Twin Beds

Classic Triple Room, 3 Twin Beds | Free WiFi, bed sheets

Classic Triple Room, 3 Twin Beds

Highlights

Sofa bed - single
Private bathroom
Free bottled water
Wardrobe or closet
Daily housekeeping
  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Front of property

Hotel Otavalo

  • Free breakfast
  • Parking available
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, (49)
The price is NT$4,391
NT$4,831 total
includes taxes & fees
Mar 1 - Mar 2
Hotel Otavalo
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About the neighborhood

Map
Juan Montalvo 4-44, Simon Bolivar, Otavalo, Imbabura, 100201

What's nearby

  • Plaza de Ponchos - 8 min walk
  • Condor Park - 5 min drive
  • Peguche Waterfall - 6 min drive
  • El Lechero - 7 min drive
  • Taxopamba Waterfall - 11 min drive

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 109 min drive
  • Ibarra Station - 25 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Café Rio Intag - ‬12 min drive
  • ‪Quino Restaurant - ‬1 min walk
  • ‪Balcon de Imbabura - ‬8 min walk
  • ‪Cafetería Sisa - ‬3 min walk
  • ‪La tabilta del tartaro - ‬17 min walk

About this property

Hotel Doña Esther

Take in the views from the rooftop terrace when you stay at Hotel Doña Esther. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. A terrace and a garden are other highlights.

Languages

Dutch, English, Spanish

At a glance

DONE

Hotel size

    • 13 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 4 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets stay free
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Motorcycle parking only on site
    • Offsite parking within 49 ft (USD 4 per night)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Hiking/biking trails
  • Mountain biking nearby
  • Mountain climbing nearby
  • Horse riding nearby
  • Hot springs nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Bicycle parking

Accessibility

  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 55 per vehicle (one-way, maximum occupancy 4)
  • Area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 4 percent

Children & extra beds

  • Cribs/infant beds are available for USD 5.0 per night
  • Rollaway beds are available for USD 12.0 per day

Parking

  • Parking is available nearby and costs USD 4 per night (49 ft away)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Doña Esther Otavalo
Doña Esther Otavalo
Doña Esther
Hotel Doña Esther Hotel
Hotel Doña Esther Otavalo
Hotel Doña Esther Hotel Otavalo

Frequently asked questions

Does Hotel Doña Esther offer free cancellation for a full refund?

Yes, Hotel Doña Esther does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Doña Esther?

Yes, pets stay free.

Is airport shuttle service offered by Hotel Doña Esther?

Yes, an airport shuttle is available. The charge is USD 55 per vehicle one-way.

What are the check-in and check-out times at Hotel Doña Esther?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.

What is there to do at Hotel Doña Esther and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes hot springs. Hotel Doña Esther also has a garden.

Are there restaurants at or near Hotel Doña Esther?

Yes, there's an onsite restaurant.

What's the area around Hotel Doña Esther like?

Hotel Doña Esther is a short 8-minute walk from Plaza de Ponchos and 9 minutes' walk from Galeria Gabriel Ceballos Ulloa.

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Hotel Doña Esther Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

We spent one night here but it was very comfortable, homely, and the staff were super helpful. I'd definitely stay here again.
Rebecca, 1-night trip

10/10 Exceptional

The staff were extremely helpful in arranging transportation and a tour.
Ann, 3-night trip

8/10 Very good

Excellent staff, good restaurant and a very convenient location
Dylan, 3-night trip

10/10 Exceptional

A very pretty hotel in a quiet location near the main square. Lucy and Wendy were really friendly and helpful. The restaurant was fantastic, great quality for a very reasonable price. Would definitely stay here again.
Diana, 3-night trip

10/10 Exceptional

We love this place! Wonderful shower, great staff, food is delicious and centrally located. We came once and returned within 2 weeks. Really like it here!
Emily, 1-night trip

10/10 Exceptional

Lovely hotel. Very clean and thoughtful touches like filtered water for guests. Restaurant is excellent. Staff was wonderful and really helped us out when I had a health issue during our stay. Would highly recommend!
mark, 2-night trip

6/10 Good

The hotel is OK, but I expected it more cosy
Peter, 1-night trip

10/10 Exceptional

This place is a true hidden gem. It has a beautiful courtyard, delicious food, and wonderful staff. The rooms are very clean and have antique locks and keys. The bed was really comfortable and the shower was nice and hot. The restaurant has a brick oven and great food. I will definitely return.
Emily, 1-night trip

10/10 Exceptional

Cute hotel! Restaurant was great! We had trouble locating the hotel and had to ask local business, but the pin drop did take us as close as could be. Not good signage when it’s dark out.
Rena, 2-night trip

10/10 Exceptional

Great staff, very helpful with check in process and helping with arranging a taxi driver to take us on 4 hour adventure of places around town we would never have found on our own. The restaurant serves wonderful meals. Breakfast was one of the best I've ever had in Ecuador as an included breakfast. The rooms facing the street can be a little noise, but we were so tired it didn't really bother us. The terrace was great for late afternoon relaxing and visiting.
Marcia, 1-night trip

10/10 Exceptional

Brilliant hostel, great location, good food.
Doña Esther was lovely. I requested a quiet room and had a great night’s sleep. The bed was comfy and, although the weather was a bit chilly in the evening, they provided a thick extra blanket for the bed, so I was plenty warm enough to sleep. The shower had lots of lovely warm water and internet was reliable. Even better, the on-site restaurant was brilliant. Breakfast was lovely but the evening meal even better. Really delicious food. I would definitely stay again.
Rhian, 1-night trip

10/10 Exceptional

thanks
JUAN MARTIN, 1-night trip

10/10 Exceptional

Hostal Dona Esther is in an excellent location for a stay in Otavalo. Though close to the activity, the courtyard creates a quiet, peaceful atmosphere. The rooftop terrace is nice for views and hanging out. There is a covered section in case its raining. Lucy and all the staff were excellent, attentive, helpful with all things. The included breakfast allowed for many options and was ample and delicious. Dinner is one of the best in Otavalo. Rooms are smallish, but adequate, hot water plentiful, daily service. Purified water is available. Wonderful place, all you need.
Molly, 3-night trip

10/10 Exceptional

Jolie hôtel, très bien situé. Le personnel est très amical, c’est propre, il y a 4 choix de petits déjeuner c’était très bien. Ça a été très facile de trouver du stationnement
Stéphanie, 1-night trip

8/10 Very good

Otavalo lo utilizamos como hotel de paso en un viaje en moto al peru, la ciudad es colonial con lugares interesantes, el restaurante del hotel preparó muy bien los platos muy buena pizza las habitaciones son de hotel de pueblo de 2 estrellas limpio y viejo
Juan, 1-night trip

10/10 Exceptional

Einfache, aber sehr charmante Unterkunft mit hübschem Patio und leckerem Essen. Sehr zentral gelegen, bewachter Parkplatz um die Ecke
Stefanie, 2-night trip

10/10 Exceptional

Lesley, 4-night trip

10/10 Exceptional

This is a lovely hotel with friendly, helpful staff. The restaurant is top notch too. I highly recommend this place!
Audrey, 2-night trip

10/10 Exceptional

blake, 1-night trip

10/10 Exceptional

Great staff and the owners were very friendly and informative. Staff went out of way to assist us. Great breakfast.
Lil, 1-night trip

8/10 Very good

Das Pwrsonal war sehr net und hilfsbereit.
René, 2-night trip

10/10 Exceptional

Great spot!
Lovely spot, close to the market.The staff was extremely helpful. Really enjoyed our stay!
Elizabeth, 1-night trip

10/10 Exceptional

¡Excelente experiencia!
¡Gran experiencia! Otavalo es un "centro de operaciones" para turismo en la región y el hotel es céntrico y acogedor, tiene excelente cocina, buen servicio y algo que no había encontrado en ningún viaje: una excelente y selecta selección de libros disponibles para lectura o para compra (a precios muy especiales). Los herrajes y puertas antiguas le dan un toque de autenticidad.
Byron R, 2-night trip

8/10 Very good

Okay for 1 night
Very small hotel but nice location. The only complaint we had was there was a dog that barked almost all night and kept us awake! It’s quite open aired so we heard every noise.
Connie, 1-night trip

8/10 Very good

Nice hotel.
Clean and quilt room even at the hearth of the town, hot shower, nice breakfast but sometimes frustrated to can't communicate with the staff because almost no-one speak any english.
Cem, 1-night trip