California Trail Interpretive Center - 2 min drive - 1.7 km
Chimney Rock Golf Course - 3 min drive - 2.4 km
Wells City Park - 3 min drive - 1.9 km
Getting around
Elko, NV (EKO-Elko Regional) - 53 min drive
Restaurants
Flying J Travel Center - 10 min walk
Burger King - 6 min walk
Betaso's Restaurant & Bar - 2 min drive
Bella's Espresso House - 5 min walk
Iron Skillet - 6 min walk
About this property
SureStay Hotel by Best Western Wells
When visiting Wells, SureStay Hotel by Best Western Wells is a great choice to consider. Free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
56 rooms
Arriving/Leaving
Check-in time starts at noon
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Coffee/tea in a common area
Working away
Meeting rooms
Services
24-hour front desk
Laundry facilities
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Closed captioned TV
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 15 per pet, per day
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Also known as
Rest Inn Suites Motel Wells
Rest Suites Wells
Rest Suites
Frequently asked questions
Are pets allowed at SureStay Hotel by Best Western Wells?
Yes, cats and dogs are welcome. There's a charge of USD 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel by Best Western Wells?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Hotel by Best Western Wells?
You can check in starting at noon. Check-out time is 11 AM. Contactless check-out is available.
SureStay Hotel by Best Western Wells Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.6/10
Staff & service
6.0/10
Amenities
6.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Good
Nov 8, 2024
While we were at the hotel the internet went out. The overall stay was ok, but I think it could do with a bit of updating. Lots of hard water stains
ERIN
ERIN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Edward
Edward, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2024
Brian
Brian, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 23, 2024
Kindra
Kindra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
Elizabeth
Elizabeth, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 23, 2024
Would stay again
Overall pleasant overnight. The toilet flush handle was wedged in the open position and running when we checked in. Later the pull chain to flush rod broke disabling the toilet. Some kind of coating peeled off the tub surface when we tried to bath a three year old. Tub floor needed anti-slip strips for safety. Room was clean and quiet.
Royal
Royal, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
Great stay
Would stay here again. Very quiet, bed was comfy and got a good nights sleep. The front desk customer service was very nice upon check in. The guy at the front desk at check out was a nice guy and easy to talk to.
Michelle
Michelle, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 12, 2024
The room was clean and comfortable. The only thing wrong was that the lamp by the bed is not working.
LILY
LILY, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 3, 2024
This was all that was available. I would not stay here again. Not many choices in this town. It is old and rundown.
Verified traveler
1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 2, 2024
Room Condition
Mattress was lumpy and very old. Bathroom and especially the shower was outdated.
Dennis
Dennis, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 1, 2024
Room was nice and clean. Slept well, but I didn’t know they made toilets that small. Hard for elderly to mount and dismount.
Rodney
Rodney, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 21, 2024
Leopoldo
Leopoldo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 20, 2024
Laura
Laura, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 18, 2024
Nice hotel with good staff.
Brian
Brian, 1-night family trip
Verified Expedia guest review
2/10 Poor
Aug 18, 2024
No power because storms. Changes my credit card and also charge my boyfriend card too.
Teresa
Teresa, 2-night business trip
Verified Expedia guest review
8/10 Very Good
Aug 18, 2024
Kristal
Kristal, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Aug 17, 2024
Basically a Truck Stop
People were great but room was pretty filthy.
Mildew stains around the tub is pretty inexcusable.
Beds were clean and pretty comfortable.
Marc
Marc, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 16, 2024
Jeff
Jeff, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Aug 16, 2024
Frankie
Frankie, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 15, 2024
Luisa
Luisa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 12, 2024
Joe at the front desk was very nice and friendly.
Lynn
Lynn, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Aug 10, 2024
Bedding and sheets were not washed. They had stains and hair on it. Also when we showed up, our door was open, so it was unsettling.
Jessica
Jessica, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 8, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Aug 8, 2024
What would be nice to have in the bathroom is a mat in the bathtub, the tub is a little slippery when taking a shower
Bruce
Bruce, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Aug 7, 2024
First thing the guys at the desk were not paying attention to me after i was standing in front of them for a couple minutes. They were talking forein language. Get to room and refrigerator was unplugged as well as the tv. The tub took hours to drain. Told them about it. Nothing got done. Came back that night and my door was not shut. No new towels just a floor mat for floor. Beds not made . So some one was in there and door left open. Second guy i told about tub ignored me and left the property. Will never stay there again . Shoul get a refund.