Excellent location for Cubs game. Lots of restaurants nearby. Really nice property.
John
4 晚旅行
10/10
The room was very clean. Front desk was friendly. The only thing was the door to the bathroom wouldnt stay shut
Billie
2 晚好友同遊
4/10
As soon as I checked in the lady tried to tell me the room I paid and booked through hotels.com was not available and I had to upgrade to a suite for more money. Also i didn’t have an option of the 49.95 fee for guest benefits package. I received a email notifying me that i received a gift card for $25 for restaurant.com to use during my stay or in the future i was not notified of it during my check in so I text the help number and they lady sent me an already redeemed code. The king deluxe is small nothing spectacular about it no refrigerator’s. Love the convenience of stuff being within walking distance but overall there was no ice machine just a cooler with chunks of melting ice, no bags or buckets for transporting back to your room. Definitely not worth what you pay to stay one night very overrated!
Gina
1 晚旅行
2/10
Wouldve been nice if the pictures matched the room we booked which was the complete opposite. If it wasnt for the cubs game and location would've left. Oh and tv didnt work
真實旅客
1 晚旅行
8/10
jennifer
1 晚旅行
10/10
Taraka
1 晚旅行
10/10
Mark
1 晚商務旅行
6/10
Bare minimum
Shermane
1 晚家庭旅遊
10/10
Had an amazing experience here after planning a last minute trip. Staff were super accommodating and attentive. It was everything we needed and more! Great for couples or families! The location can’t be beat either!
Raegan
2 晚家庭旅遊
10/10
Over all it was a great staycation 😎
Jose
1 晚旅行
10/10
ETHAN
2 晚家庭旅遊
10/10
Vicki
2 晚旅行
10/10
Love the location for a Cubs game. I come and stay here once a year
Juan
1 晚好友同遊
10/10
Richard
1 晚好友同遊
6/10
It was pretty good! Made it really hard to get information because texts back didn’t always make sense. We asked for a trash bag and never got it. The check in process was really weird and our request wasn’t honored. Front desk staff were very nice and helpful! Decor was really cool and the hotel was clean.
Heather
2 晚旅行
6/10
Diego
1 晚旅行
10/10
Víctor
1 晚旅行
10/10
Sidney
1 晚旅行
8/10
Beautifully appointed, clean and neat. Mattress was awful. Check-in process was BEYOND confusing. It had me so stressed. The young woman working the phone and desk was VERY helpful. The emails regarding remote check in are very confusing.
Brittainy
1 晚旅行
10/10
Richard
1 晚旅行
6/10
The room was really Nice and convenient, the extra charges were not clear at booking.
Miriam
1 晚旅行
2/10
My phone broke, so I couldn’t get the punch code to access my room key, and I tried contacting the virtual customer services via a landline multiple times and couldn’t reach anyone, so I had to pay for another room at a hotel with a front desk staff AND not get a refund for not being able to stay at this hotel even though I tried multiple times to contact them.
Robert
3 晚旅行
10/10
Great location
Cheryl
1 晚好友同遊
4/10
I requested early check in for 1, I didn’t get a text to check in until 6:22 pm. Single parent traveling with 3 children and service dog makes this past time check inconvenient. I would rather not pay extra charges for 6 drinks in the room and still haven’t been given the code for the $25 restaurant gift card that it said I would get. This hotel is for people looking to visit the bars. The noise from the bars kept us up until 3 am. There was no where safe or close to walk the service animal for bathroom breaks. The room seemed clean and maintained except for the hole by the table.