8/10 Very Good
May 10, 2024
Grounds and the buildings in general are very beautiful. The furniture is off-putting. Might be trying to create a “Meiji-era” feeling but it’s comes off strange. The use of all the dark colors is not cheery. A more modern touch would improve the experience. Staff were great. Expedia should improve communication about this property though, as we did not make any dinner reservations in advance, it was a bit of an issue. Lucky for us, it wasn’t so busy. We liked both onsen spas and had the most wonderful facial/massage experience.
Mark
Mark, 2-night romance trip
Verified Expedia guest review