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Winíka Alterra

3.0 star property
Hotel with outdoor pool, near Misol-Ha Waterfalls

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Winíka Alterra

Reception
Outdoor pool, pool umbrellas, sun loungers
View from property
Family Cabin, Multiple Beds | Desk, free WiFi
Breakfast, lunch, dinner served; Mexican cuisine, pool views

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Pool
  • Free parking
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Snack bar/deli
  • Self-serve laundry
Feel at home
  • Private bathroom
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is NT$5,296
NT$6,249 total
includes taxes & fees
Dec 25 - Dec 26

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Cabin, Multiple Beds

Desk, free WiFi

Family Cabin, Multiple Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 42 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Cabin, 1 King Bed

Deluxe Cabin, 1 King Bed | Desk, free WiFi

Deluxe Cabin, 1 King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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NT$5,190 total
includes taxes & fees
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About the neighborhood

Map
Carretera Palenque-Ocosingo Km 4.5, Palenque, CHIS, 29960

What's nearby

  • Misol-Ha Waterfalls - 2 min drive
  • El Panchán - 6 min drive
  • Aluxes Eco Park - 7 min drive
  • Palenque National Park - 10 min drive
  • Palenque Archaeological Zone - 13 min drive

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 19 min drive
  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 124 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Asadero el Amigo - ‬7 min drive
  • ‪La Terraza - ‬6 min drive
  • ‪Restaurante Xkatsime - ‬6 min drive
  • ‪El Marino - ‬6 min drive
  • ‪Café Te el Café de la Montaña - ‬7 min drive

About this property

Winíka Alterra

Winíka Alterra is just 4.9 mi (7.9 km) from the airport and offers a shuttle (available 24 hours). Guests can indulge in massages and enjoy Mexican cuisine at Winíka, which is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a snack bar/deli are other features.

Languages

English, Spanish

At a glance

Hotel size

  • 5 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Contactless check-in available
  • Check-out time is 1 PM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2016
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Home comfort

  • Air conditioning (climate-controlled)

What to enjoy

  • Furnished balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Winíka - Overlooking the pool and garden, this fine-dining restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 85 to 155 per person
  • Airport shuttle service is offered for an extra charge of MXN 2000 per vehicle (one-way, maximum occupancy 6)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Winíka Alterra Hotel Palenque
Winíka Alterra Hotel
Winíka Alterra Palenque
Winíka Alterra Hotel
Winíka Alterra Palenque
Winíka Alterra Hotel Palenque

Frequently asked questions

Does Winíka Alterra offer free cancellation for a full refund?
Yes, Winíka Alterra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Winíka Alterra?
Yes, there's an outdoor pool.
Are pets allowed at Winíka Alterra?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Winíka Alterra?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Winíka Alterra?
Yes, an airport shuttle is available. The charge is MXN 2000 per vehicle one-way.
What are the check-in and check-out times at Winíka Alterra?
You can check in starting at 2 PM. Check-out time is 1 PM. Contactless check-in and check-out are available.
What is there to do at Winíka Alterra and nearby?
Winíka Alterra has an outdoor pool and a garden.
Are there restaurants at or near Winíka Alterra?
Yes, Winíka offers Mexican cuisine and garden views.
Does Winíka Alterra have any outdoor private spaces?
Yes, every room features a furnished balcony.

Winíka Alterra Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Winíka Alterra is a small, family owned hotel and resort. The property consists of eleven private cabins. They’re very well maintained and with all the amenities. The staff is very helpful, accommodating, and detailed oriented. All the meals were delicious, fresh, and locally sourced-made from ingredients found at the hotel’s on site farm. (They even make their own chocolate which is used in the duck mole, desserts, or served hot). The beds and bedding are very comfortable, The quiet, jungle environment makes for a restful stay. Our only suggestion would be to invest in entertainment options during rainy days, such as a ping pong table, card games, or family friendly board games.
Thomas, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel and restaurant in a natural setting 5 minutes outside of Palenque - 30 minute drive to Misol-Ha
Verified Expedia guest review

10/10 Exceptional

Beautiful property with great staff and great food (all grown/raised on-site). It's a perfect home base for exploring Chiapas and the Palenque area. Would highly recommend.
Leah, 6-night romance trip
Verified Orbitz guest review

6/10 Good

Súper amable el personal! Pero Un poco básico el hotel.
Maria, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

A very nice hotel with an excellent restaurant. The internet service was surprisingly quick and the staff were helpful. Recommended
1-night business trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very Good

3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Love it. Very quiet. Incredible view. Just perfect to relax
PatricioA, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice place off the beaten path. Very friendly staff: makes everything more enjoyable. Nice small pool with eco-friendly system.
Pavel, 1-night trip
Verified Expedia guest review

8/10 Very Good

luz adriana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Palenque
Great hotel for an adventurous guest. This hotel is out in the hillside. There are no TVs in the room. You are somewhat Limited to staying there to eat as it's not very convenient to be traveling back-and-forth between the hotel and the main city. The people are very nice and the food is great although the service at the restaurant is little bit slow. The people are very nice and the food is great although the service at the restaurant is little bit slow. The one downside was that was a lot of ants that came into the room. The staff was helpful but this impacted our stay.
Byron, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ESMIRNA DE LA O, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maravillosas cabañitas multicolores, en un entorno encantador, súper cómoda la cama y muy rica la regadera.
jose, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

PERFECTO...
TODO ESTUVO EXCEPCIONAL. ABSOLUTAMENTE RECOMENDABLE.
VICTOR OSWALDO, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Están muy bonitas las cabañas, y la atencion del personal y los dueños excelente. El único detalle es la entrada al lugar que es de terrazeria, y es un buen tramo, si traes carro bajito podrías batallar al entrar sobre todo si esta lloviendo.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Toda bien, la comida y el servicio de primera, solo tener cuidado con las cortinas de acceso en las puertas, por que se atoran
Raul Antonio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Todo me pareció excelente no necesitas salir del hotel alli encuentras todo y ademas es super relajante el contacto con la naturaleza. Felicidades!!!!
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Un lugar muy tranquilo para descansar, excelente servicio
4-night trip
Verified Expedia guest review

10/10 Exceptional

Sebastien, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Me encanto súper recomendado: excelente servicio y lugsr
Claudia, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelente el trato del personal todas las instalaciones maravillosas muy bonito el lugar y en ina excelente ubicación
2-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente lugar para estar en contacto coa naturaleza y descansar, alejado del ruido de la ciudad
2-night trip
Verified Expedia guest review

10/10 Exceptional

un lugar muy bello en medio de la naturaleza. Una excelente cocina en el restaurante
2-night trip
Verified Expedia guest review