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del Lago Resort & Casino

4.0 star property
Waterloo hotel with 7 restaurants and spa

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Photo gallery for del Lago Resort & Casino

LAGO RESORT & CASINO features a modern architectural design with a prominent overhang above the entrance.
Relax in a serene guest room with a cozy seating area and large windows offering a view of the outdoors.
Welcome to our reception area, featuring a beautifully appointed desk and elegant vases with fresh flowers.
Enjoy a drink at the bar, which offers a selection of beverages and comfortable seating.
Experience the excitement of gaming at this vibrant casino, where tables and slots await your next big win.
Located near Waterloo Premium Outlets, del Lago Resort & Casino is a haven for entertainment and relaxation. Treat yourself to a Swedish massage at Spa del Lago or try your luck at the casino with its 66 gaming tables. With 7 on-site restaurants, in-room WiFi, and amenities like a garden and hair salon, you'll feel pampered. Guest reviews rave about the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Casino
  • 24/7 front desk
  • Airport transfer

Main amenities (12)

  • Daily housekeeping
  • Casino
  • 7 restaurants and 4 bars/lounges
  • Full-service spa
  • Nightclub
  • Breakfast available
  • Health club
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center
  • Meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Queen Beds, Refrigerator

Relax in a stylish room with two single beds, a large flat-screen TV, and a comfortable desk area.

Room, 2 Queen Beds, Refrigerator

9.6 out of 10
Exceptional
(72 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator

Relax in a spacious room with a large bed, seating area, and desk, featuring a beautiful painting and large window.

Premium Room, 1 King Bed, Refrigerator

9.8 out of 10
Exceptional
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Relax in comfort with a large bed, desk, and seating area.

Room, 1 King Bed, Refrigerator

9.4 out of 10
Exceptional
(130 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

Savor the flavors of a fine dining experience with a dish of seared meat, served with a rich sauce and fresh microgreens.

Junior Studio Suite, 1 King Bed, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Relax in a spacious room with a large bed, flat-screen TV, and comfortable sofa.

Deluxe Suite, 1 Bedroom, 2 Bathrooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
1133 Route 414, Waterloo, NY, 13165

What's nearby

  • del Lago Resort & Casino - 1 min walk - 0.0 km
  • Waterloo Premium Outlets - 7 min drive - 9.0 km
  • Montezuma Winery - 9 min drive - 9.0 km
  • It's A Wonderful Life Museum - 10 min drive - 12.2 km
  • Montezuma National Wildlife Refuge - 11 min drive - 11.9 km

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Subway - ‬7 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪DraftKings Sportsbook - ‬6 min walk
  • ‪Lizards Tailgaters Lounge - ‬9 min drive
  • ‪Connie's Diner - ‬7 min drive

About this property

del Lago Resort & Casino

Placing you within a 15-minute drive of Cayuga Lake, del Lago Resort & Casino features a casino and a nightclub. You can visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis, and Vine Bar & Grill, one of 7 restaurants, serves lunch and dinner. Other highlights include 4 bars/lounges, a health club, and a 24-hour fitness center. The comfortable beds and helpful staff get great marks from fellow travelers.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 205 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets stay free (dogs only)
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 7 restaurants
  • 4 bars/lounges
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Garden
  • Communal living room
  • 24-hour fitness center
  • Casino
  • Full-service spa
  • Nightclub
  • 66 casino gaming tables
  • 1700 casino slot machines
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa del Lago has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Vine Bar & Grill - This restaurant serves lunch, dinner, and light fare.
Portico By Fabio Viviani - This steakhouse serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Farmers Market Buffet - This buffet restaurant serves brunch, lunch, and dinner.
Sociale - This café serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: USD 150.0 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12.00 per person
  • Airport shuttle service is offered for an extra charge of USD 100.00 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

Does del Lago Resort & Casino offer free cancellation for a full refund?

Yes, del Lago Resort & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at del Lago Resort & Casino?

Yes, dogs stay free.

Is airport shuttle service offered by del Lago Resort & Casino?

Yes, an airport shuttle is available. The charge is USD 100.00 per vehicle one way.

What are the check-in and check-out times at del Lago Resort & Casino?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at del Lago Resort & Casino?

Yes, there's a casino, featuring 1700 slot machines and 66 gaming tables.

What is there to do at del Lago Resort & Casino and nearby?

Del Lago Resort & Casino has 4 bars, a casino, and a nightclub, as well as a spa, a 24-hour fitness center, and a garden.

Are there restaurants at or near del Lago Resort & Casino?

Yes, there are 7 onsite restaurants.

What's the area around del Lago Resort & Casino like?

Del Lago Resort & Casino is located a short 1-minute walk from del Lago Resort & Casino.

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del Lago Resort & Casino Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Casino
Bed
Restaurant
Food
Shower
Bathroom
Spa
Cafes

What guests liked

  • The property offers a variety of excellent dining options with good food and friendly staff. (18 reviews)
  • The spa was consistently described as amazing, heavenly, and top-notch with many guests raving about their experiences. (10 reviews)
  • The gym was top-notch and first-class. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Place was very clean and well decorated. Staff at check in was very friendly and helpful.
Leonard, 2-night trip

10/10 Excellent

Beautiful hotel!
Jessica, 1-night trip

10/10 Excellent

Clean comfortable hotel that we always stay at when we are in the area .
Darlene, 1-night trip

10/10 Excellent

Great stay with our little furry pup! Great for late night check in too
Danielle, 1-night trip

10/10 Excellent

Very clean and nice places to eat
Kerry, 4-night trip

10/10 Excellent

Beds were so comfortable and the room/bathroom were laid out nicely with great use of space. Love that the bathroom has the toilet separate.
Kristen, 1-night trip

10/10 Excellent

Excellent stay here! Clean, friendly and well stocked room
David G, 1-night trip

10/10 Excellent

Awesome room. Clean spacious.
Charles, 1-night trip

10/10 Excellent

This is a nice place to stay. The rooms were nice, and the people were nice. The only issue is that the Expedia page for this place incorrectly states that a breakfast buffet is available, but that isn't true.
David, 1-night trip

10/10 Excellent

First time visiting. Great experience. Definitely worth the trip.
Cheryl, 1-night trip

10/10 Excellent

Nice getaway
Rex, 2-night trip

10/10 Excellent

It’s a beautiful hotel. Wish they had a pool. Rooms are beautiful and clean. Very friendly staff! Really enjoyed our stay! Would definitely return!
Susan, 3-night trip

10/10 Excellent

just a one night stay, everything was GREAT. Staff was very friendly.
Dorothy, 1-night trip

8/10 Good

Modern and clean
Avelino, 1-night trip

10/10 Excellent

It was a beautiful property and centrally located for everything we wanted to explore!
Sarah, 4-night trip

10/10 Excellent

Great time, great restaurant, fun tables and dealers.
Jeff, 1-night trip

10/10 Excellent

Lovely hotel with great food and fun
Margaret, 1-night trip

10/10 Excellent

Was very nice!!
Godfrey, 1-night trip

10/10 Excellent

Food is delicious at the Sociale Cafe. Severs are great and very accommodating for food requests
Elaine, 2-night trip

10/10 Excellent

The hotel was extremely clean and the people working went above and beyond to make the stay memorable.
Amy, 1-night trip

10/10 Excellent

The hotel and casino was very nice, went to a comedy show at the Vine during our stay. I do recommend and will book again
Shamika, 1-night trip

8/10 Good

Room was cozy and bed was comfortable. The in-house Café was convenient and the food was great. The Casino was air conditioned but was a little too cool. The room door rubbed a little when opening and closing but overall was a good stay and would come back again.
Michael, 1-night trip

10/10 Excellent

Nice hotel! Will return!
Andrew, 2-night trip

10/10 Excellent

The hotel is beautiful
Serena, 1-night trip

8/10 Good

Comfortable, but no continental breakfast
Joseph, 1-night trip