6/10 Good
Jun 11, 2019
Nice hotel shame about staff
Beautiful hotel, very clean. Unfortunately not the best welcome, we were locked in the hotel for 50 mins by a random guy. No lights on. No instructions on how to access the key. We found the phone number and was able to call the hotelier who gave us instructions. There was no hotel phone to call though which was a pain too as we had to borrow one. We were ignored at breakfast, we weren't sure if we should sit ourselves or wait to be seated. After waiting a short while we sat ourselves as it was clear we were not being seated as staff member kept walking past with zero acknowledgement. We sat down and awaited service. We were given our breakfast items which were poor, we were given a small pot of grapes between 5 people and the rest was cake and a basket of pastries which I didn't think was worth the money especially when we were overcharged . I paid 5 euros per person and gave 30 euros as payment . I wasnt given any change just a shrug saying she didn't know what I was saying with the language barrier, however we were then accused of not paying for the room!
Verified traveler
1-night family trip
Verified Hotels.com guest review
