Friendly reception; food for late nights arrivals not so good please very poor selection; rates are higher. They could provide a few Asian Indian dishes since the chief chef is an Indian. Overall it’s pretty good and we plan to return
Joseph
Joseph,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月25日
matthew
matthew,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月23日
Piush
Piush,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月18日
Great roof area.
Everything is amazing even though you are in a fairly business services zone,with trucks moving outside.There is no adverse noise.The roof-top pool and sitting area is lovely.Shuttle to the airport such a bonus.
Diana
Diana,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月14日
Luxury without the lux price tag
Very clean and comfortable. The staff was very courteous and helpful. Short distance to the airport’s departure gates. Highly recommend for overall comfort, cleanliness, and airport convenience!
Maria
Maria,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年3月10日
Héél gehorig
Judith
Judith,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月6日
Great easy safe clean stay!
Excellent comfortable stay! I felt safe and the staff was very nice and approachable. I'm so thankful for the shuttle from the airport that really relieved my stress after a very long flight!
Megan
Megan,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年3月1日
Stian
Stian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月27日
Rupen
Rupen,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月25日
Mark
Mark,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月18日
Lovely Stay
Very nice hotel close to the airport. Offers a free shuttle that can be coordinated with the front desk. Restaurant was delish and the bar area was lovely to hang out at before heading back to the airport. Pool area is small but nice. They also offer day passes if an overnight stay isn’t necessary.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月18日
Close and convenient to airport
Very close to airport. Shuttle was there waiting for us when we walked out. Very secure and friendly and efficient staff. Very clean.
Mary
Mary,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年2月18日
Beware the noise
On arrival at 11pm from a long flight we were allocated a room by the service area of the hotel. All night we were kept awake by the sound of staff coming and going, chatting, dishwashers being loaded, it was utterly unacceptable. When I told staff at check out, the manager came to apologise and said they’d investigate but I’ve heard nothing since. Shocking.
Margot
Margot,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月14日
Misheck
Misheck,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月13日
Misheck
Misheck,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月12日
Herbert
Herbert,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月7日
Bérénice
Bérénice,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月4日
Vanessa
Vanessa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月25日
Luke
Luke,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月17日
Lovely stay
Friendly staff at check-in room very clean and tidy. Very comfy bed and fluffy pillows.
M
M,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
Jonas
Jonas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月12日
Comfortable and Spacious Rooms - Delightful Staff
I absolutely enjoyed my stay here at the Crowne Plaza. The location was great as it was right there on the Airport Grounds. Getting around in the city is easy. The staff was delightful and super responsive to our requests. My only issue was while dining at the restaurant near the pool. I ordered some food and the wings were undercooked so much that I could see and taste the flour/ batter. The meat was also pink. I reported it immediately and the chef did come to apologize and offer an alternative. That was a nice touch seeing it as they took accountability for it. In light of that, the location the rooms, and friendly staff are enough for me to stay again.
真實旅客
4 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月7日
Very comfortable hotel with friendly staff.
We always stay at the Crown Plaza when we transit through Nairobi. Its a very comfortable hotel and the staff are very friendly. Our room was absolutely fine but not quite as good as previous rooms (think we have luckily been upgraded to a suite on previous occasions though). Pool bar was very busy so service (which was excellent) was quite slow. The shuttle from the airport is always reliable and free.