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Puma Imperial Hotel

3.5 star property
City-center hotel in Downtown Ulaanbaatar with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Puma Imperial Hotel

Concierge desk
In-room safe, desk, blackout drapes, iron/ironing board
2 restaurants, breakfast, lunch, dinner served; Mongolian cuisine
2 restaurants, breakfast, lunch, dinner served; Mongolian cuisine
Front of property

Reviews

7.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Free parking
  • Laundry facilities
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • 2 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Semi Deluxe Suite

In-room safe, desk, blackout drapes, iron/ironing board

Semi Deluxe Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
University Street, Sukhbaatar Square, Ulaanbaatar, 210646

What's nearby

  • National University of Mongolia - 3 min walk - 0.3 km
  • Sükhbaatar Square - 3 min walk - 0.3 km
  • Mongolian Natural History Museum - 5 min walk - 0.5 km
  • National Museum of Mongolia - 7 min walk - 0.6 km
  • National Academic Theatre of Opera and Ballet of Mongolia - 13 min walk - 1.1 km

Getting around

  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 62 min drive
  • Ulaanbaatar Station - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Modern Nomads - 2 restaurant - ‬6 min walk
  • ‪Caffe Bene Galleria - ‬1 min walk
  • ‪Nagomi - ‬5 min walk
  • ‪Little Sheep Mongolian Hot Pot - ‬6 min walk
  • ‪The Bull - ‬3 min walk

About this property

Puma Imperial Hotel

When visiting Ulaanbaatar, Puma Imperial Hotel is a great choice to consider. For a bite to eat, guests can check out Puma, one of 2 restaurants, which serves Mongolian cuisine and is open for breakfast, lunch, and dinner.

Languages

English, Mongolian

At a glance

DONE

Hotel size

    • 27 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle from 9:00 AM to 9:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11 AM on weekends
  • 2 restaurants
  • Coffee shop
  • Room service (limited hours)

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Conference space (1938 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Braille/raised signage

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Puma - This restaurant specializes in Mongolian cuisine and serves breakfast, lunch, and dinner.
Delhi Darbar - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Open daily.
Puma Cafe - This café serves light fare only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 11 for adults and USD 11 for children
  • Airport shuttle service is offered for an extra charge of USD 19 per person (one-way)

Children & extra beds

  • Rollaway beds are available for USD 30 per stay

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

PUMA IMPERIAL HOTEL Ulaanbaatar
PUMA IMPERIAL Ulaanbaatar
PUMA IMPERIAL
PUMA IMPERIAL HOTEL Hotel
PUMA IMPERIAL HOTEL Ulaanbaatar
PUMA IMPERIAL HOTEL Hotel Ulaanbaatar

Frequently asked questions

Does Puma Imperial Hotel offer free cancellation for a full refund?
Yes, Puma Imperial Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Puma Imperial Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Puma Imperial Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Puma Imperial Hotel?
Yes, an airport shuttle is available from 9:00 AM to 9:00 PM at scheduled times. The charge is USD 19 per person one-way.
What are the check-in and check-out times at Puma Imperial Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
Are there restaurants at or near Puma Imperial Hotel?
Yes, there are 2 onsite restaurants, featuring Mongolian cuisine.
What's the area around Puma Imperial Hotel like?
Puma Imperial Hotel is in Downtown Ulaanbaatar, a short 3-minute walk from National University of Mongolia and 3 minutes' walk from Sükhbaatar Square.

Puma Imperial Hotel Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Helpful, great facilities, great breakfast. Good location
Yestin, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Nice hotel within walking distance of a lot of shopping, dining, and cultural attractions. Very helpful staff.
2-night trip
Verified Hotels.com guest review

4/10 Fair

We request non smoking room. But they assigned a bad smell smoking room to us. And said no room to change.
Wen-Jung, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Chris, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tserenpuntsag, 1-night trip
Verified Expedia guest review

2/10 Poor

The hotel does not have good communication with Orbitz. I had booked and a confirmation from Orbitz. However when I showed up, the hotel was full. They did find a neighboring hotel. My advice is call the hotel after booking to insure you have a room.
Randall, 1-night trip
Verified Orbitz guest review

8/10 Very Good

Room heating and cleanliness. Not enough drinking water.
Birendra, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Travelocity guest review

8/10 Very Good

Nice location, rooms food staff and overall positive experience. Some aspects can be improved of course, such is food variety but having in mind the pricing I believe it is a very good overall balance
Gorancho, 5-night business trip
Verified Hotels.com guest review

4/10 Fair

They put us up in a different hotel that wasn’t the greatest
Anna, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Although there were a few technical difficulties with my room when I checked in, the staff moved me to a new room and did their best to make me feel comfortable. I appreciate the hospitality of the management and the staff. Also, breakfast and location are great!
1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff here were excellent - very helpful with us having three very short stays - arriving late and departing early. Storing bags, arranging laundry, making us breakfast sandwiches at 4am. Great service.
Chris, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

Excellent location, attentive staff, not a “cookie-cutter” sort of property. Appear to be in the process of making room upgrades.
6-night trip
Verified Orbitz guest review

8/10 Very Good

Good to stay
It was good to stay right by Government Palace
1-night business trip
Verified Hotels.com guest review

6/10 Good

Well located, walking distance to State Department Store, across the street from Sukhbaatar Square. Our reservation was different from what I had booked online and was told that there could be a price adjustment, but in the end they corrected the mistake.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Prime location. Next to the main square. Close to museums and other major attractions in the city. Also walking distance to a bus stop that takes you directly to the airport.
3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Justin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Un buen hotel en el centro de Ulán Bator
Perfectamente ubicado en el centro de Ulaanbaatar, personal amable y eficiente, instalaciones adecuadas, cafetería agradable a precios razonables. El desayuno un poco flojo, pero es una muy buena opción en la capital de Mongolia.
RAFAEL MATÍAS, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oliver, 5-night business trip
Verified Hotels.com guest review

4/10 Fair

나이트가 옆어있음. 잠을 못잠.
KGII, 3-night trip
Verified Hotels.com guest review

4/10 Fair

２人泊なのに、水、バスローブがひとつずつしかないので電話して持ってきてもらった その間にTVがつかないし、コーヒーカップはあるのにコーヒーがないことも判明 TVは2人直しに来たけど、だめだね、だけで帰って行った、何それ？ コーヒーもない、と言われたけど、2泊目にはインスタントコーヒー，紅茶が補充されていた、あるんじゃない！ ランドリーバックも2日目にはあった シングルベッド２つの部屋だったが、一つは体重65キロの夫が寝返り打つとベッドが傾いてしまう最悪なものだった 朝食の始まると聞かされた時間に行くと、すでにたくさんの人が食事をしていて、おかずは補充されず、これまで見たことのない薄っぺらいオムレツに辟易
Yasuko, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Just live here many times. Everything is good. But the WiFi needs to be updated.
5-night business trip
Verified Hotels.com guest review