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Maro Hotel

3.0 star property
Hotel with restaurant, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maro Hotel

Property amenity
Property entrance
Family Room | Premium bedding, pillowtop beds, minibar, in-room safe
Meeting facility
Interior detail

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
Main amenities
  • 20 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Babysitting
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
For families
  • Children stay free
  • Babysitting (surcharge)
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, City View

Suite, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, City View

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Pillowtop bed
Hair dryer
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Condo, 1 Bedroom, City View

Family Condo, 1 Bedroom, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Family Condo, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Pillowtop bed
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Room

Family Room | Premium bedding, pillowtop beds, minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
Bidet
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
Bidet
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

View from property

Hanoi Morning Hotel

Airport transfer
Parking available
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (461)
The price is NT$1,270
NT$1,440 total
includes taxes & fees
Nov 25 - Nov 26
Hanoi Morning Hotel

About the neighborhood

Map
64 Cau Go, Hoan Kiem dist., Hanoi, 100000

What's nearby

  • Thang Long Water Puppet Theatre - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 3 min walk - 0.3 km
  • St. Joseph's Cathedral of Hanoi - 9 min walk - 0.8 km
  • Quan Chuong Gate - 9 min walk - 0.8 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 39 min drive
  • Hanoi Long Bien Station - 14 min walk
  • Hanoi Gia Lam Station - 15 min drive
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe Dinh - ‬2 min walk
  • ‪Cau Go Restaurant - ‬1 min walk
  • ‪Nộm Bò Khô Long Vi Dung - ‬1 min walk
  • ‪Bánh Mỳ Phố Cổ - ‬1 min walk
  • ‪Mỳ Vằn Thắn Đinh Liệt - ‬1 min walk

About this property

Maro Hotel

Maro Hotel offers a fantastic location, putting you just a 5-minute walk from Hoan Kiem Lake and Thang Long Water Puppet Theatre. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. A snack bar/deli and a terrace are other highlights, and rooms offer up nice touches like rainfall showerheads and pillowtop beds with premium linens.

Languages

English, Vietnamese

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 984 ft (VND 250000 per day)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 470000 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 600000.0 per night

Parking

  • Parking is available nearby and costs VND 250000 per day (984 ft away)

Policies

This property accepts credit cards and cash.

Also known as

Maro Hotel Hanoi
Maro Hanoi
Maro Hotel Hotel
Maro Hotel Hanoi
Maro Hotel Hotel Hanoi

Frequently asked questions

Does Maro Hotel offer free cancellation for a full refund?
Yes, Maro Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Maro Hotel?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Maro Hotel?
Yes, an airport shuttle is available. The charge is VND 470000 per vehicle one way.
What are the check-in and check-out times at Maro Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
Are there restaurants at or near Maro Hotel?
Yes, there's an onsite restaurant.
What's the area around Maro Hotel like?
Maro Hotel is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 3 minutes' walk from Hanoi Old Town Night Market.

Maro Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Very Enjoyable
Very nice
Frank, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phuc, 4-night trip
Verified Hotels.com guest review

2/10 Poor

David, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Matthew, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Vu, 1-night trip
Verified Expedia guest review

6/10 Good

Penalties for smoking in the toilet of the rooms
I have been penalty for 500,000 for smoking inside my rooms toilet. They should inform me about this regulation while checking in and not during checking out. Anyway I will not use this hotel anymore and will inform my friends and associates about this bad experience.
CHONG POH, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

friendly staffs, great location very helpful if ask for opinion on where to shop or day trip advice can arrange airport transport which is very reasonably price. cleanliness is acceptable.
Tonnii, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Super small rooms with no windows.
Nestan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

8/10 Very Good

I like the location , the hotel was clean and family room is bigger than I expected for a small hotel. Staff pretty awesome very helpful. What I didn’t like is they put a bowl of candy sweet on the front desk ,so my kid would love to take it each time we went down LOL 😁 just for a laugh! Thank you MARO !!!
4-night family trip
Verified Expedia guest review

10/10 Exceptional

chua, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Fantastic staff. Clean. Great and quick services such as laundry, shopping advice, etc. I'll definitely return there.
2-night trip
Verified Expedia guest review

10/10 Exceptional

A Hidden Gem in the Heart of Old Quarter
WOW! Wish we had booked this place on the front end of our trip in Hanoi! We only stumbled across it because the end of our trip our previous hotel was booked. Lucky for us! This place is situated perfectly in the Old Quarter with a close walk to everything. It's down the by lake plaza so off the main roads, which was nice since we didn't have to march through the crowded and noisy streets to get to this area. We booked the family room which did not face the road so it was very quiet. The room was quite large with a kitchenette and sitting area as well. Very comfortable for our family of three. I will go back here for sure if we visit Hanoi again in the future. The staff was friendly and helpful as well. Thank you Maro Hotel! We really enjoyed our stay with you.
Christopher, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff are friendly and helpful but the room a bit small.
Cheng Ming, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

EXCELLENT location! 2 minute walk to Hoan Kiem Lake. The staff (notably: Maria, Eric, Robinson, and Monika) went above and beyond. ALWAYS so pleasant and helpful with any requests or problems. Even sending out someone to buy me some fruits at the market early morning because my bus pickup was so early before breakfast room was open. I stayed in Suite Room (facing busy and noisy street, but noise didn't bother me at all at night). Nice BIG room! Would 100% stay there again, such great location and incredible staff.
DANIEL, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Good location, friendly staff
Second time here. Good location to walk around to many local and touristy spots. Good breakfast. Very friendly staff. Would stay there again.
Atty, 1-night trip
Verified Expedia guest review

8/10 Very Good

Lovely staff
Staff were so friendly and helpful. Great location near the lake and in walking distance of everything. Enjoyed the local cuisine breakfast
Verified Hotels.com guest review

10/10 Exceptional

"Maro Hotel" A hidden gem with 5 star Staff
From the time of my booking until my check out at "The Maro Hotel" I had a 5 star experience. Monica at reception was a great help prior to my arrival and during my visit. Airport transport thru hotel is the only way to travel, on time and stress free. With an early flight the kitchen staff and Bop Son went out of there way and made be breakfast. This type of service you wouldn't find at other hotels. I will return to Hanoi in October and again hope to stay at Maro. Also great location in Old Quarter. The picture used on Hotel website said it all "Welome Home". You have a good feeling exploring your new adventures. :)
Patrick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfectly located
The Maro is perfectly situated, only 1 minute walk to Hoàn Kiếm Lake and yet right on the edge of the Old Quarter. So you have easy access both to the beautiful waterside views and to the incredible noise and energy at the heart of the city without the intrusion of the noise when you want to escape and sleep off any excesses! Lisa and the team at the hotel were superbly accommodating and helped us makes sense of the narrow old quarter streets, pointing us in the direction of some excellent restaurants, both high- and low-brow. We stayed at the Maro on three separate occasions during our holiday as we used Hanoi as our hub for additional trips out to Laos and Halong Bay. The hotel were happy to look after any bags we wanted to leave with them while we were away and we were made to feel like old friends each time we arrived back. Overall, a lovely hotel in the right place in a great city.
Gary, 2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

one night in Hanoi
Perfect location. good facility and breakfast. Very friendly and helpful staff. would stay there again.
Atty , 1-night trip
Verified Expedia guest review

10/10 Exceptional

Strongly recommend this hotel
Stay at Maro Hotel was great. Staffs were extremely kind and helpful to plan any kind of activity. Location was great. Room was clean and comfortable.
Verified Hotels.com guest review

8/10 Very Good

Vietnam holiday
We were disappointed that there wasn't an outside window in the rooms. Very good location and excellent service.
Verified Hotels.com guest review