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Sheraton Makkah Jabal Al Kaaba Hotel

5.0 star property
Luxury hotel with 2 restaurants, near Great Mosque of Makkah

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Makkah Jabal Al Kaaba Hotel

2 restaurants, breakfast, lunch served; local and international cuisine
Exterior
Exterior
Reception
Executive Suite, 1 Bedroom | Living area | 40-inch LED TV with cable channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Internet access
    Internet access
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
Feel at home
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is NT$4,549
NT$5,493 total
includes taxes & fees
Nov 27 - Nov 28

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Traditional Room, 2 Twin Beds

Pillowtop beds, minibar, in-room safe, desk

Traditional Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Pillowtop bed
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Double Bed, Executive Level

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
LED TV
Pillow menu
Pillowtop bed
Hair dryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 3 Twin Beds

Traditional Room, 3 Twin Beds | Pillowtop beds, minibar, in-room safe, desk

Traditional Room, 3 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Pillowtop bed
Hair dryer
Designer toiletries
  • 27 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom

Pillowtop beds, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 59 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite, 1 Bedroom

Pillowtop beds, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed, Tower

Suite, 1 Double Bed, Tower | Pillowtop beds, minibar, in-room safe, desk

Suite, 1 Double Bed, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • 115 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Twin Beds, Tower

Pillowtop beds, minibar, in-room safe, desk

Suite, 2 Twin Beds, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • 81 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Pillowtop beds, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
  • 68 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite, 1 Double Bed, Tower

Pillowtop beds, minibar, in-room safe, desk

Suite, 1 Double Bed, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • 175 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Non Smoking

Superior Suite, 1 Bedroom, Non Smoking | Pillowtop beds, minibar, in-room safe, desk

Superior Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, Tower

Pillowtop beds, minibar, in-room safe, desk

Suite, 2 Twin Beds, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • 80 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
LED TV
Pillow menu
Pillowtop bed
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, 2 Twin Beds, Smoking

Pillowtop beds, minibar, in-room safe, desk

Traditional Room, 2 Twin Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Pillowtop bed
Hair dryer
Designer toiletries
  • Sleeps 2
  • 2 Twin Beds

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9.0 out of 10, Wonderful, (666)
The price is NT$4,605
NT$5,561 total
includes taxes & fees
Nov 25 - Nov 26
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About the neighborhood

Map
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Makkah, Eastern Province, 24231

What's nearby

  • Great Mosque of Makkah - 6 min walk - 0.6 km
  • King Fahad Gate - 10 min walk - 0.9 km
  • Well of Zamzam - 11 min walk - 1.0 km
  • Kaaba - 12 min walk - 1.0 km
  • Abraj Al-Bait Towers - 12 min walk - 1.1 km

Getting around

  • King Abdulaziz Intl. Airport (JED) - 67 min drive
  • Makkah Station - 14 min drive

Restaurants

  • ‪Executive Lounge - ‬15 min walk
  • ‪الشبيكة كوفي - ‬4 min walk
  • ‪الملتقى لاونج - ‬15 min walk
  • ‪Student Biryani - ‬10 min walk
  • ‪سوفليه شهار - ‬10 min walk

About this property

Sheraton Makkah Jabal Al Kaaba Hotel

Sheraton Makkah Jabal Al Kaaba Hotel puts you in a great location, within a 15-minute walk of Great Mosque of Makkah and Kaaba. Guests looking for a bite to eat can check out Chocolate Lounge, one of 2 restaurants, which serves local and international cuisine. This luxurious hotel is also within a 15-minute walk of Abraj Al-Bait Towers. Fellow travelers say great things about the helpful staff.

Languages

Arabic, English, Hindi, Indonesian, Urdu

At a glance

Hotel size

  • 412 rooms
  • Arranged over 24 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: 5 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Couples wishing to share a room must provide proof of marriage

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting room
  • Conference space (161 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Grab bar in shower
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Chocolate Lounge - This café specializes in local and international cuisine.
Asia Restaurant - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Al Firdous Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for SAR 75 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately SAR 95 for adults and SAR 47.5 for children

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sheraton Makkah Jabal Al Kaaba Hotel Mecca
Sheraton Makkah Jabal Al Kaaba Mecca
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaab
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaaba Hotel Hotel
Sheraton Makkah Jabal Al Kaaba Hotel Makkah
Sheraton Makkah Jabal Al Kaaba Hotel Hotel Makkah

Frequently asked questions

Does Sheraton Makkah Jabal Al Kaaba Hotel offer free cancellation for a full refund?
Yes, Sheraton Makkah Jabal Al Kaaba Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sheraton Makkah Jabal Al Kaaba Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Makkah Jabal Al Kaaba Hotel?
Sorry, there's no onsite parking at Sheraton Makkah Jabal Al Kaaba Hotel.
What are the check-in and check-out times at Sheraton Makkah Jabal Al Kaaba Hotel?
Check-in start time: 4 PM; Check-in end time: 5 PM. Check-out time is noon.
What is there to do at Sheraton Makkah Jabal Al Kaaba Hotel and nearby?
Sheraton Makkah Jabal Al Kaaba Hotel has a garden.
Are there restaurants at or near Sheraton Makkah Jabal Al Kaaba Hotel?
Yes, there are 2 onsite restaurants, featuring local and international cuisine.
What's the area around Sheraton Makkah Jabal Al Kaaba Hotel like?
Sheraton Makkah Jabal Al Kaaba Hotel is in the heart of Makkah, a short 6-minute walk from Great Mosque of Makkah and 12 minutes' walk from Kaaba.

Sheraton Makkah Jabal Al Kaaba Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent Stay
Overall good experience. Just a bit foul smells in the washroom. Due to mosque construction around, its challenging to book Uber.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

It’s amazing. Great service great location. Overall all staff are great. Specially 7th floor service big Mizan did great service.
Masud, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The stay was good and staffs were very helpful. They gave me a free breakfast and extended my check-out time without charging me anything. I don’t know all the staff’s names, but the guy named Salim cleaned my room very well and made sure I had enough water, shampoo, and other necessities. I appreciate his help. Thank you.
Abdul, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Everything is fine but it hills walk around is very difficult
Saiful, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

MOHAMMED, 2-night trip
Verified Hotels.com guest review

6/10 Good

Mr maksud Bhikhi
They beige close and long wokking to Mosq very high if beige working good
Maksud, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Room service was amazing, specially the guy ali hussain and some others was fantastic at serving. I would rate them 10/10.
jubayer, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Very good. Bridge to haram is non functional due to construction
Alex, 2-night family trip
Verified Expedia guest review

2/10 Poor

Not refundable
Zohaib, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Overall the property area in pleasant and staff is very kind. However there is currently construction on the mezzanine level that connects from the bridge to the Harrem...it's unaccessible currently due to construction. There is a 5 minute walk to the Harrem..I still recommend. My stay was enjoyable and the breakfast was super nice!
ali, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Na
Yousef, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were welcoming, helpful, and friendly Clean Room, Comfortable and well-equipped 5 -7 mins to walk for Haram highly recommend this place.
ibrahim, 4-night family trip
Verified Expedia guest review

4/10 Fair

Hazem, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Basem, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Liked it
Mohamed, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great Housekeeper, Shafiqul
Hotel is great and walking distance from the Haram, however as a steep slope walking back to the hotel is very hard specially when you are tired. Very difficult to find the hotel with all the construction work happening around, we were lost for 45 minutes. The housekeeping staff specially MD Shafiqul Islam was extremely helpful went above and beyond to find me a bucket to soak my feet as I was tired and in pain. Very friendly and always checked on us if we needed anything. Very efficient and always polite and courteous. The hotel is great to have someone like Shafiqul to work for them. Thank you Shafiqul for making our stay great, we will be back soon.
Julie, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

It's the second time I'm booking this property. Overall, the experience was super pleasant. 2 regrets comparing my first journey: - the bridge to haram was closed, accessibility was reduced - super noisy because of public works
Samy, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Lots of construction work ongoing.
Subul, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Close to Masjid ul Haram
Naeem, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel was easily accessible to the mosque. At the time of writing this, the main gate for Tawaf is gate 79, and the Sheraton is on the newly extended side, so we mainly used gate 114, there is more space to pray and less crowded and chaotic, which we preferred. The staff were particularly friendly, and always greeted with a smile no matter what time of day it was. We arrived a bit earlier than expected, but were able to leave our luggage with concierge and then check in a bit later. There is a bridge that will have access to the mosque in the future, but the building work for the mosque extension has not been completed, so this is not in operation yet. But bear in mind this the extension part and not direct access to the Kaaba. The facilities, bed and room were clean and comfortable, and I would personally stay here again.
Runa, 6-night romance trip
Verified Expedia guest review

8/10 Very Good

Very nice hotel would definitely stay again.
Ali, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Signboard colour should be more visible colour
Md Masudul, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing customer service
Muhammad, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

So close to Haram. Maybe a ten min walk but once the area in front of it is complete, haram is 3 min walk at max. Great breakfast. Loved the room. Would definitely stay again
Omair, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was great. Easy check in, staffs were very coperate and the entire cleanig crews were awesome. They took care of our needs and always there to help. There was nothing negative i can write about my stay. Great bangladesh staff, very polite and humble. Will sure recommend staying at sheraton mecca.
Mohammad, 3-night family trip
Verified Expedia guest review