Block B0118, Residence at 1 Terbrau, Jalan Terbrau, Off Taman Seri Setanggi, Johor Bahru, Johor, 81100
What's nearby
Plaza Pelangi - 2 min drive
KSL City Mall - 2 min drive
Komtar JBCC - 4 min drive
Johor Bahru City Square - 4 min drive
Johor Bahru Customs, Immigration, and Quarantine Complex - 4 min drive
Getting around
Senai International Airport (JHB) - 33 min drive
Seletar Airport (XSP) - 35 min drive
Singapore Changi Airport (SIN) - 47 min drive
JB Sentral - 9 min drive
Kempas Baru Station - 9 min drive
Restaurants
Marrybrown - 16 min walk
Nasi Kandar Seri Mutiara - 1 min walk
Restoran Aliff - 19 min walk
Majidee Corner - 6 min walk
Cafe Gazebo Place - 18 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
1Tebrau Premium Suites by 12stay
1Tebrau Premium Suites by 12stay puts you just a 5-minute drive from KSL City Mall and Johor Bahru City Square. You can go for a morning swim at the outdoor pool and visit the fitness center for a workout. A children's pool and a garden are offered, and in-room conveniences include dryers and refrigerators.
Languages
Chinese (Mandarin), English, Malay
At a glance
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 15
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 10:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Pets
No pets or service animals allowed
Property amenities
Pool/Spa
Outdoor pool
Internet
Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Family friendly
Children's pool
Kitchen
Refrigerator (full size)
Microwave
Electric kettle
Cookware/dishes/utensils
Bathrooms
Shower
Rainfall showerhead
Bidet
Shampoo
Towels provided
Hair dryer
Free toiletries
Living spaces
Living room
Dining room
Entertainment
40-inch LED TV with cable service
Arcade/game room
Outdoor areas
Garden
Laundry
Dryer
Work spaces
Desk
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (with limits)
Designated smoking areas (fines apply)
Services and conveniences
Housekeeping (on request)
Iron/ironing board
Luggage storage
Convenience store
Front desk (limited hours)
Things to do
Fitness center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
25 rooms
30 floors
2 buildings
Built in 2016
Fees & policies
Optional extras
Housekeeping is available for an extra charge and varies based on length of stay
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Also known as
1Tebrau Premium Suites 12stay Apartment Johor Bahru
1Tebrau Premium Suites 12stay Apartment
1Tebrau Premium Suites 12stay Johor Bahru
1Tebrau Premium Suites 12stay
1tebrau Suites By 12stay
1Tebrau Premium Suites by 12stay Apartment
1Tebrau Premium Suites by 12stay Johor Bahru
1Tebrau Premium Suites by 12stay Apartment Johor Bahru
Frequently asked questions
Does 1Tebrau Premium Suites by 12stay offer free cancellation for a full refund?
Yes, 1Tebrau Premium Suites by 12stay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at 1Tebrau Premium Suites by 12stay?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at 1Tebrau Premium Suites by 12stay?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at 1Tebrau Premium Suites by 12stay?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at 1Tebrau Premium Suites by 12stay?
Check-in start time: 3 PM; Check-in end time: 9:00 PM. Check-out time is noon.
What is there to do at 1Tebrau Premium Suites by 12stay and nearby?
1Tebrau Premium Suites by 12stay has an outdoor pool and a fitness center, as well as an arcade and a garden.
Does 1Tebrau Premium Suites by 12stay have a kitchen or kitchenette?
Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.
1Tebrau Premium Suites by 12stay Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
6.4/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
Reviews
4/10 Fair
Jan 10, 2020
Uncleanness
The door knob was broken and removed off, which staff was mentioning? But it was still inconvenient. The bathroom smelled pretty bad and wet all over when I checked in the room, which was around 9pm. Towels were very thin like a towel for window cleaning.
I didn’t feel cleanness and would not be choosing this room over another 1BR on the north tower bldg.
Kumi
Kumi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 27, 2019
Cheonh
Cheonh, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Apr 26, 2019
Verified traveler
4-night trip
Verified Expedia guest review
6/10 Good
Apr 16, 2019
Only 1 access card provided, very cumbersome when going in and out of property. Should consider providing 2. No toilet paper.
Other amenities provided OK. Pool was fabulous.
1 security guard said use of sunblock not allowed? Find this ruling really weird.
Verified traveler
2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Mar 25, 2019
johari
johari, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 21, 2018
Great but not provided drinking water.
Alvin
Alvin, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
Jan 8, 2018
1st and the last time....
It was a disaster from the checking in till when I got the room. Everyone from the security guard to the guy in charge was rude. Communication was a nightmare. No toiletries were provided, even no toilet paper. Toilet was dirty. No remote controls for the aircon, batteries missing from the tv remote, no thrash bin or bag, no utensils in the kitchen. NOTHING WAS PROVIDED AS WHAT WAS INDICATED IN THE ROOM DESCRIPTION DETAILS.
Leonard
Leonard, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jan 5, 2018
Maliki Kamal
Maliki Kamal, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Jan 5, 2018
Worst experience ever !!!!
We checked into the Apartment Unit No. 1401 North Tower at 11pm after a tiring day and we were horrified to find that the whole place was not cleaned after the previous tenant moved out. All the rubbish bags were still on the floor, baby diapers inside the toilet, bathroom were not clean, beddings were not fixed / changed and full with hair, floor was dusty, and one of the bedroom floor was covered by water. We kept calling the Owner for 1 hour but no answer, sent him messages and the photos of the house condition, not a single reply. Obviously he knew about this and was trying to avoid us. Very disappointed with such service. Feel cheated.
Miss J
Miss J, 1-night trip
Verified Expedia guest review
8/10 Very Good
Dec 28, 2017
Overall was good.
It really felt comfy and it just felt like home. The only downside was the location, there wasn’t any toiletries like shampoo, toothbrush. It will also be good if there’s washing machine and a hair dryer.
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Dec 27, 2017
Stay at Tebrau 1 premium 12 stay
The stay at tebrau premium is nice . Donald, the management staff is wonderful. Overall, we have a good experience for the stay. Will go back to stay again.
Alice
Alice, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 11, 2017
Real Bad Experience with Hotels.com
I could not check in at all as I did not make pre arrangement. When I reached the hotel and called the service staff, there is no answer and left me stranded at the hotel. It was already almost 12 midnight.
Peter
Peter, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 1, 2017
Overall good stay
Overall all good , but my family feel haunted , we booked few rooms
boon huat
boon huat, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 17, 2017
The stay was ok................................................
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 6, 2017
Rafeah
Rafeah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2017
A great stay for a big family.
The check in experience was very bad. Thete is noone at the receptions. Been waiting and calling for a long time. The receptionist came 30 minutes later. Like what??!! While preparing to check in, there is no room for us. How can it be??? Im very mad! And, it tooks another 30min to settle. Meanwhile the receptionist were calling his dont know who? Than, we got a room. He mention the system is not updated. lol!!
Averall, the stay was very gopd. I love the decor of the room, amenities, cleanliness and its a safe stay. There are 24hour guards. So no worry. Would surely be back. But, pls be more updated and have a good customer service. Hope our next visit will be smoother.
Thank you
Siti
Siti, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Oct 19, 2017
The room cleanliness is the only thing execellent
I arrive by 3.pm to check in but no one or no counter to check in.
Since the facilities is new, the lobby, elevator and walkaway is still under construction.
No assistance for check in and i have to wait almost 1 hour to get my room.
The parking also is payable.
Not enough access card to enter and the security cant speak english or malay.
There was only one person whose doing all the runners.
Thanks to him.