Basic-Hotel offers a great location, putting you within a 15-minute walk of Malecon and Playa de los Muertos. Guests will have free perks like WiFi and wired internet. Also, Cruise Ship Terminal and Bay of Banderas are within a short drive.
Languages
English, Italian, Japanese, Spanish
At a glance
Hotel size
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
The front desk is open daily from 1:00 PM - 2:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (18 years old and younger) not allowed
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
No onsite parking
Transfers
Cruise terminal shuttle*
Ferry terminal shuttle*
Bus station shuttle*
Offsite
Area shuttle within 100 kilometers*
Shopping center shuttle*
Casino shuttle*
Theme park shuttle*
Other information
Smoke-free property
No alcohol served onsite
No stag/bachelor or hen/bachelorette parties
Property amenities
What to do
Beach nearby
Boat tours nearby
Working away
Computer station
Services
Front desk (limited hours)
Tour/ticket assistance
Limo or town car service
Luggage storage
Facilities
1 building/tower
Beaux Arts architecture
Room amenities
Home comfort
Ceiling fan
Sleep well
Hypo-allergenic bedding
Premium bedding
Select Comfort mattress
Freshen up
Separate bathtub and shower
Towels
Stay connected
Desk
Free WiFi and wired internet
More
Daily housekeeping
Guidebooks/recommendations
Fees & policies
Optional extras
Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge
Credit card charges are subject to an extra charge of 5 percent
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
BASIC-HOTEL Adults Hotel Puerto Vallarta
BASIC-HOTEL Adults Hotel
BASIC-HOTEL Adults Puerto Vallarta
BASIC-HOTEL Adults
BASIC-HOTEL Hotel Puerto Vallarta
BASIC-HOTEL Puerto Vallarta
BASIC-HOTEL Hotel
BASIC-HOTEL Puerto Vallarta
BASIC-HOTEL Hotel Puerto Vallarta
Frequently asked questions
Are pets allowed at Basic-Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Basic-Hotel?
Sorry, there's no onsite parking at Basic-Hotel.
What are the check-in and check-out times at Basic-Hotel?
Check-in start time: 1:00 PM; Check-in end time: 11:00 AM. Check-out time is 11:00 AM.
Is there an onsite casino at Basic-Hotel?
No, this hotel doesn't have a casino, but Vallarta Casino (7-min drive) and Winclub Casino Platinum (8-min drive) are both nearby.
What is there to do at Basic-Hotel and nearby?
Have fun during the warmer months with activities nearby such as boat tours.
What's the area around Basic-Hotel like?
Basic-Hotel is located near Olas Altas Beach in Downtown Puerto Vallarta, a short 10-minute walk from Malecon and 10 minutes' walk from Playa de los Muertos.
Basic-Hotel Reviews
Reviews
4.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0/10
Cleanliness
5.0/10
Staff & service
5.6/10
Amenities
5.0/10
Property conditions & facilities
Reviews
2/10 Poor
Feb 16, 2020
Weird
Shared bathroom was not expecting. Chopped up rooms out of a office building.
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 26, 2020
Ryan
Ryan, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 5, 2019
Hostel not hotel
Not at all close to the description this is a hostel not a hotel had to wait to get in then a room with windows but no glass in them so anyone could climb in then a room that was ok but was a huge hassle not as advertised
Dale
Dale, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Feb 14, 2019
Great price.
Great stayed. Good area to walking.
David
David, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Feb 1, 2019
Disgusted!
No receptionist. Door was locked. Some woman let us in, didn’t know we had a reservation, couldn’t rebook 2 rms for us, treated us like we were an inconvenience.
Never again!
Gayle
Gayle, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Jan 28, 2019
Remove this hotel from your website.
This hotel needs to be removed from Hotels.com and I am entitled to a full refund. I reserved a family room with three beds, private bath, with air conditioning. The woman at the front desk insisted that I stay in a small dank room with one double bed, no private bath and no air conditioning. She showed me to a shower and toilet at the opposite end of the floor that stands outside of three other rooms. The sink is out in the open. She insisted that I would be the only one using it so it is no problem. (!) She said that there are no private bathrooms in this hotel and no air conditioning. This is blatant fraudulent advertising.
Julie
Julie, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 15, 2018
This hotel never had our reservations scheduled. We purchased an all inclusive trip tp puerta vallerta including this hotel . Up on our arrival we get to the hotel by taxi and find out they dont have us down for our reservations! We talked to a gentleman there and he had to call the owner and ask for our reservation, she said dhe did not have us down for one! We had to get anorher taxi and go get another hotel that we had to pay out of our pocket in order for us to stay. We will never book there again! We would like our money back and including the money we had to pay for the other hotel! I have all receipt and my conformation for our reservations.
Verna
Verna, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 2, 2018
The best n very cheap to save money
Cheap n best place !
ANUSHA
ANUSHA, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Feb 20, 2018
If you like sleeping in a cave.
Most places were sold out, so we had to book this place. First time there $39.00/night for a super small room. No windows, no electic outlets, no towels. We had to share the toilet and shower in the hall. The next day we were upgraded to a larger room. Two beds and our own bathroom. Finally got 1 bath towel & 2 hand towls on the 3rd day. The walls were thin and went up to the ceiling lights so you could hear your neighbors and see when they turned on lights. Oh, we had to pay $10/Xtra/day for upgrade. No, elevator, pool, or drinking water. There are other places to stay for the same price or less that offer more. The 3 people that worked there were very nice. Ceiling fans only so room was very stuffy.
Patricia
Verified Hotels.com guest review
2/10 Poor
Feb 6, 2018
WARNING: please read before booking this hostel.
I can't believe I got hoodwinked by the pictures. We book a 5 day stay down the street. So for the weekend, as PVR was fully booked, I booked here. I could go on with a list the 27 things that went wrong, but I'll only give you a few. I went with a friend.
Checking in she could not find us as she put my first name down as mister & my last name as my first name.
We had only one pillow to share. We had to pay extra for a sheet.
We had to pay extra for a towel each as they gave us hand towels as bath towels.
(The hand towel we did get had a big hole in it.)
There was a kitten crying all the time for food?
The room was the size of a tomb with a fan at the top & we could hear everything from the other to rooms. (Everything!!) There was one plug in the room.
The wifi only worked if you were near the stairs in the hallway. Not in every room like the ad said.
The door to our room was not secure. The bathroom/toilet room was disgusting.
The second night the toilets didn't work. As its common in some please in Mexico, you don't flush the paper down. This I understand. She might not have told any one this and someone did. When we brought this to her attention, she said that the plumber we come tomorrow? She did not get that we might need the bathroom in the night? You might be wondering why we stayed?(I was thinking that too.)
As soon as we saw the place in person & dealt with her, we went online to find a new place. We couldn't find a place in the price range or higher.
Pablo
Pablo, 2-night trip
Verified Expedia guest review
2/10 Poor
Jan 14, 2018
Not what we expected
Confusion regarding the booking. Berated for not speaking Spanish. Yelled at in Spanish by the hostess. No plug in in the room to charge the phone. Only one pillow on the bed for two people. The bathroom door knob fell off and locked us in. This was a shared bathroom so we were up several times n the night lettting other patrons out of the bathroom. We awoke early New Year's Day to the hostess yelling at someone. We had booked for three nights but left after one night.
Verified traveler
3-night trip
Verified Expedia guest review
2/10 Poor
Feb 15, 2020
El lugar es completamente horrible pero muy espantoso, de hecho ni me quede en el solo hice checkin y me salí la atención de la señora de recepción es woow malisimo, poco falto para que me dieran un cartón y periódico para dormir en el piso.
Neftali
Neftali, 3-night business trip
Verified Expedia guest review
4/10 Fair
Feb 12, 2020
mal servicio
no me agrado mucho no hay tv estaba cercas de mi estancia es solo lo bueno
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 5, 2020
Verified traveler
1-night trip
Verified Expedia guest review
2/10 Poor
Jan 1, 2020
Pues llegue al hotel y nadie abrió así que no pude hospedarme,le comenté vía teléfonica a la señora Leticia que llegaría después de las 6 de la tarde y me
Dijo que ella me esperaría y todavía unos días antes le volví hablar para confirmar mi llegada a la hora acordada y me volvió a decir que no había problema, llegando al hotel vi cerrado y le marqué al celular y nunca contestó. Llame a Expedia para comunicarles lo sucedido ellos también trataron de comunicarse y nada. AHORA LO QUE QUIERO ES QUE ME REGRESEN MI DINERO POR UM SERVICIO QUE NOOOO RECIBÍ POR QUÉ IRÉ A LA PROFECO POR QUÉ CREO QUE ESTE HOTEL NO TIENE BUENOS COMENTARIOS.
Verified traveler
1-night family trip
Verified Expedia guest review
2/10 Poor
Nov 18, 2019
No me respetaron el precio
No me respetaron el precio querían cobrarme esa cantidad del cuarto por persona yo llegue en la noche y me tuve que ir a otro hotel ,pésimo servicio
Francia
Francia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2019
Me gustó mucho la ubicación
Esta bien.. Por el precio me agrado y es muy cómodo, cero ruido lo recomiendo mucho
Eduardo
Eduardo, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Jul 22, 2019
Claudia
Claudia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 15, 2019
Excelente lugar, ubicación a pocos pasos de malecón. Personal muy atento
Verified traveler
1-night trip
Verified Expedia guest review
2/10 Poor
Mar 12, 2019
ESTAFADORES
PÉSIMO ! SON UNA ESTAFA, SI NO LLEGAS DE 1 A 3 NO TE RECIBEN... Y SE QUEDAN CON TU DINERO
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 5, 2019
Excelente
Increíble, me la pase fabuloso
Carlos Alejandro
Carlos Alejandro, 4-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Feb 5, 2019
Cuarto sin ventanas, no hicieron el aseo, el drenaje de lavabo y regadera semitapado, la TV sin antena
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 22, 2019
La atencion y el trato fue excelente, lo recomiendo.
Verified traveler
2-night trip
Verified Expedia guest review
2/10 Poor
Aug 5, 2018
Motel de quinta es un hotel si se puede llamar hot
Una experience que no le puedo decear a nadie mal servicio y no podiamos dormir porque estavan recortando Las abitaciones para sacar ma's dinero y no poder canselar si canselaba se perdia lo que se cobro por eso yo no pago asta estar en los hoteles de lo demas estaba centrico 3 cuadras del malecon de maciado bonito pero eso no es hotel es un motel de paso mi esposa yego con marcas en los brazos bueno para la otra vamos a tener ma's cuidado.
Jesus
Jesus, 3-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Jul 22, 2018
Tranquilidad
Bien tranquilo para descansar y seguria la puerta de acceso al hotel. personal agradable.