In the heart of downtown, The Fives Downtown Hotel & Residences offers a luxurious retreat with a rooftop terrace and coffee shop. Unwind at Vassa Spa or enjoy a meal at one of the two on-site restaurants.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pet friendly
Bar
Parking available
Non-smoking
Spa
Main amenities (12)
Daily housekeeping
Near the beach
2 restaurants and bar/lounge
Full-service spa
Outdoor pool
Rooftop terrace
Breakfast available
24-hour fitness center
Valet parking
Self parking
Pool bar
Swim-up bar
Feel at home (6)
Microwave
Private bathroom
Premium TV channels
Terrace
Daily housekeeping
Laundry facilities
The current price is NT$2,854
NT$2,854
NT$3,594 total
includes taxes & fees
Aug 11 - Aug 12
Room options
Available filters for rooms
Showing 20 of 20 rooms
View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)
Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Soundproofed
Individually decorated
Private hot tub
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
1 bedroom
Partial ocean view
Sleeps 4
1 King Bed
View all photos for Premium Penthouse, 2 Bedrooms
Premium Penthouse, 2 Bedrooms
Highlights
Soundproofed
Individually decorated
Private pool
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
2 bedrooms
Sea view
Sleeps 6
1 King Bed
View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)
Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Soundproofed
Individually decorated
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
2 bedrooms
99 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Queen Beds
View all photos for Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
8.08.0 out of 10
Very good
4 reviews
(4 reviews)
Highlights
Soundproofed
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Bathrobes
39 sq m
Sleeps 4
1 King Bed
View all photos for Suite, 1 Bedroom, Partial Ocean View
Suite, 1 Bedroom, Partial Ocean View
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Soundproofed
Individually decorated
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
Separate bedroom
1 bedroom
Partial ocean view
Sleeps 4
1 King Bed
View all photos for Suite, 1 King Bed (Mezzanine Residence)
Suite, 1 King Bed (Mezzanine Residence)
8.08.0 out of 10
Very good
3 reviews
(3 reviews)
Highlights
Soundproofed
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
90 sq m
1 bedroom
Sleeps 4
1 King Bed
View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)
Suite, 1 Bedroom, Terrace (1 King Bed)
7.07.0 out of 10
Good
2 reviews
(2 reviews)
Highlights
Terrace
Soundproofed
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
48 sq m
1 bedroom
City view
Sleeps 4
1 King Bed
View all photos for Superior Room, 1 King Bed, Courtyard View
Superior Room, 1 King Bed, Courtyard View
9.09.0 out of 10
Wonderful
14 reviews
(14 reviews)
Highlights
Soundproofed
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Bathrobes
44 sq m
Sleeps 4
1 King Bed
View all photos for Deluxe Room, 2 Double Beds, Bay View
Deluxe Room, 2 Double Beds, Bay View
Highlights
Soundproofed
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Designer toiletries
Sleeps 4
2 Double Beds
View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)
Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)
Highlights
Soundproofed
Individually decorated
Private hot tub
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
96 sq m
2 bedrooms
Partial ocean view
Sleeps 6
1 King Bed and 2 Queen Beds
View all photos for Deluxe Room, 1 King Bed, Courtyard View
Deluxe Room, 1 King Bed, Courtyard View
8.48.4 out of 10
Very good
6 reviews
(6 reviews)
Highlights
Soundproofed
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Bathrobes
36 sq m
Sleeps 2
1 King Bed
View all photos for Suite with Street View
Suite with Street View
96 sq m
Sleeps 8
View all photos for Suite with Partial Sea View
Suite with Partial Sea View
106 sq m
Partial sea view
Sleeps 6
View all photos for Room Superior with Garden View
Room Superior with Garden View
10.010.0 out of 10
Exceptional
1 review
(1 review)
43 sq m
Sleeps 4
View all photos for Suite with Garden View
Suite with Garden View
90 sq m
Sleeps 3
View all photos for Suite with Street View
Suite with Street View
48 sq m
Sleeps 4
View all photos for Room Deluxe
Room Deluxe
36 sq m
Sleeps 2
View all photos for Suite Classic
Suite Classic
98 sq m
Sleeps 8
View all photos for Suite with Partial Sea View
Suite with Partial Sea View
49 sq m
Partial sea view
Sleeps 3
View all photos for Double Suite Classic
Double Suite Classic
53 sq m
Sleeps 4
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Hyatt Centric Playa del Carmen - Downtown House & Beach House
Quinta Alegría Shopping Mall - 14 min walk - 1.2 km
Getting around
Cancun Intl. Airport (CUN) - 50 min drive
Tulum Intl. Airport (TQO) - 99 min drive
Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km
Restaurants
Karen's Restaurant - 2 min walk
Burger Playa - 2 min walk
Ah Cacao Chocolate Café - 2 min walk
Fives Rooftop - 1 min walk
Tacos Gomez - 2 min walk
About this property
The Fives Downtown Hotel - Curio Collection by Hilton
The Fives Downtown Hotel - Curio Collection by Hilton features a rooftop terrace and puts you just steps from Quinta Avenida. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. There's an outdoor pool and a poolside bar, and in-room conveniences at this luxurious hotel include refrigerators and microwaves. Fellow travelers love the helpful staff and location.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
133 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 24 lbs per pet)*
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (USD 19 per night)
Onsite valet parking (USD 19 per night)
Onsite parking limited
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:00 AM–11:30 AM
2 restaurants
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Grocery/convenience store
What to do
Beach nearby
Free use of nearby fitness center
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Bicycle rentals
Facilities
Built in 2017
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness center
An outdoor pool
Full-service spa
Banquet hall
ROOM
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
STAR_OUTLINE
Special features
Spa
Vassa Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 2.70 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 22 for adults and USD 12 for children
Early check-in can be arranged for an extra charge (subject to availability)
Pets
Pets are allowed for an extra charge of USD 75 per pet (may vary based on length of stay)
Parking
Self parking costs USD 19 per night
Valet parking costs USD 19 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel - Curio Collection by Hilton Hotel
The Fives Downtown Hotel Residences Curio Collection by Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton
HELP_OUTLINE
Frequently asked questions
Does The Fives Downtown Hotel - Curio Collection by Hilton offer free cancellation for a full refund?
Yes, The Fives Downtown Hotel - Curio Collection by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Fives Downtown Hotel - Curio Collection by Hilton?
Yes, there's an outdoor pool.
Are pets allowed at The Fives Downtown Hotel - Curio Collection by Hilton?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 24 lbs per pet. There's a charge of USD 75 per pet, per day. Food and water bowls are available.
Is parking offered on site at The Fives Downtown Hotel - Curio Collection by Hilton?
Yes. Self parking costs USD 19 per night. Valet parking costs USD 19 per night. Parking spots may be limited.
What are the check-in and check-out times at The Fives Downtown Hotel - Curio Collection by Hilton?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at The Fives Downtown Hotel - Curio Collection by Hilton?
No, this hotel doesn't have a casino, but Riviera Gran Casino (7-min walk) is nearby.
What is there to do at The Fives Downtown Hotel - Curio Collection by Hilton and nearby?
The Fives Downtown Hotel - Curio Collection by Hilton has a spa and an outdoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near The Fives Downtown Hotel - Curio Collection by Hilton?
Yes, there are 2 onsite restaurants.
What's the area around The Fives Downtown Hotel - Curio Collection by Hilton like?
The Fives Downtown Hotel - Curio Collection by Hilton is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 5 minutes' walk from Playacar Beach. Travelers say that the hotel is in a great location.
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The Fives Downtown Hotel - Curio Collection by Hilton Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Rooftop pool
Bar
Beach
Breakfast
Food
Live music
Restaurant
What guests liked
The property is located a short walk from the beach, offering easy access to the ocean. (6 reviews)
The rooftop pool was a highlight, described as amazing, beautiful, and spectacular with breathtaking ocean views. (11 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 9, 2025
Great service
Juan
Juan, 1-night trip
10/10 Excellent
Jun 2, 2025
This property was very nice and the rooms were clean and simple. I stayed one night and it was a smooth check in and check out.
Amanda
Amanda, 1-night trip
8/10 Good
Jun 18, 2025
The rooftop is amazing. Really great service. Good drinks and delicious food.
Sara
Sara, 6-night trip
10/10 Excellent
Apr 12, 2025
Another great stay at the fives….
Bruce
Bruce, 3-night trip
10/10 Excellent
Mar 12, 2025
Location is great
Lionel
Lionel, 6-night trip
10/10 Excellent
Mar 24, 2025
Staff and service was amazing. Room was clean and bed was super comfortable. I would stay here again!!
Jeffrey Robert
Jeffrey Robert, 4-night trip
10/10 Excellent
Jun 30, 2025
..
Manuel
Manuel, 4-night trip
10/10 Excellent
Mar 21, 2025
Great value!!
Great location!! Excellent valet.. close to everything
Alexander
Alexander, 1-night trip
10/10 Excellent
Feb 22, 2025
Good hotel great staff. We were there for the Super Bowl and they throw a great Super Bowl party. I can highly recommend this hotel
dennis
dennis, 6-night trip
10/10 Excellent
Feb 27, 2025
Nuri in the spa is amazing.
I enjoy staying here. They are pretty good to me.
Melody
Melody, 2-night trip
6/10 Okay
Feb 25, 2025
Great location , walking distance to everything . Hotel needs a lot of work , very noisy street
Jose
Jose, 9-night trip
8/10 Good
Apr 23, 2025
Our corner suite had walls of glass that really needed to be cleaned.
The hotel isn't in a great area but is clean and fine.
alice
alice, 1-night trip
10/10 Excellent
Nov 21, 2024
This was my first time staying at the Fives and it quickly became my favorite hotel in Cancun. Will definitely stay there on my next visit.
Michael A.
Michael A., 4-night trip
10/10 Excellent
Dec 23, 2024
Great spot
Colin
Colin, 3-night trip
8/10 Good
May 22, 2025
The roof top with the pool and bar was excellent!!!
We had the main television without volume.
Asked to have it looked at 5 separate times,was never repaired.
Very,very loud music beside at night,hard to sleep!!!
Heidi
Heidi, 7-night trip
10/10 Excellent
Sep 8, 2024
Very good location
Alejandro
Alejandro, 4-night trip
10/10 Excellent
Jan 18, 2025
Great non-resort choice for PDC. We’ll be back.
Charlie
Charlie, 4-night trip
8/10 Good
Apr 12, 2025
.
Aurelien
Aurelien, 4-night trip
10/10 Excellent
Jun 30, 2024
friendly staff and Great location for shops and restaurants are walkable.
Myong
Myong, 2-night trip
6/10 Okay
Feb 8, 2025
Staff are still great. I've stayed many times and always enjoyed my time. Unfortunately, like all properties, this one is getting tired and there appears to be no effort to keep it up.
mitchell
mitchell, 7-night trip
10/10 Excellent
Feb 21, 2025
Great location near to 5th avenue and lots of great restaurants. Bathroom was a bit dirty upon arrival but otherwise clean. Neighbors below us were quite loud very-early in morning and poor sound absorption.
Bradley
Bradley, 5-night trip
10/10 Excellent
Apr 12, 2024
Perfect location the warmest staff definitely will be back
Elan Jannell
Elan Jannell, 3-night trip
8/10 Good
Aug 8, 2024
Great downtown location. Close tonthe beach and Quinta Avenida.
RAMON
RAMON, 1-night trip
10/10 Excellent
Sep 24, 2024
One of our favorite properties to stay at in Playa! You can’t go wrong - the best customer service I have ever had at a hotel!