Hiranodai Kogen Observation Deck - 4 min drive - 2.2 km
Kuju Highlands Observatory - 8 min drive - 9.0 km
Kuju Mountains - 10 min drive - 11.3 km
Daikanbo - 21 min drive - 22.0 km
Mount Aso - 46 min drive - 48.8 km
Getting around
Kumamoto Airport (KMJ) - 59 min drive
Bungotaketa Station - 29 min drive
Amagase Station - 33 min drive
Akamizu station - 35 min drive
Restaurants
クシタニカフェ 阿蘇店 - 4 min drive
九重森林公園スキー場 - 9 min drive
パティスリー 麓 - 7 min walk
とうふ吉祥 - 6 min walk
味処 なか - 5 min walk
About this property
Kurokawa Onsen Yumerindo
When visiting Minamioguni, Kurokawa Onsen Yumerindo is a great choice to consider.
Languages
Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
28 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Kaiseki meal
Water dispenser
Services
Front desk (limited hours)
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Accessibility
Elevator
Room amenities
Be entertained
Television
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Sleep well
Bed sheets provided
Freshen up
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
In-room dining only
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 6 PM to 11 PM.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Kurokawa Onsen Yumerindo Inn
Yumerindo Inn
Yumerindo
Kurokawa Onsen Yumerindo Ryokan
Kurokawa Onsen Yumerindo Minamioguni
Kurokawa Onsen Yumerindo Ryokan Minamioguni
Frequently asked questions
Does Kurokawa Onsen Yumerindo offer free cancellation for a full refund?
Yes, Kurokawa Onsen Yumerindo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Kurokawa Onsen Yumerindo?
Sorry, pets aren't allowed.
Is parking offered on site at Kurokawa Onsen Yumerindo?
Sorry, there's no onsite parking at Kurokawa Onsen Yumerindo.
What are the check-in and check-out times at Kurokawa Onsen Yumerindo?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 10:30 AM.
What is there to do at Kurokawa Onsen Yumerindo and nearby?
Kurokawa Onsen Yumerindo has a garden.
Are there restaurants at or near Kurokawa Onsen Yumerindo?
Yes, there's an onsite restaurant.
Kurokawa Onsen Yumerindo Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 21, 2024
Kwai Yee
Kwai Yee, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
CHARLES
CHARLES, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jul 27, 2024
Room 116 smelled like mold
Room 116 had a moldy smell. Water stains were visible on wall. I asked to change rooms and they allowed a change to the second floor. I don't think they should be utilizing that room at all with that strong smell of mold. The second room had no such smell.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 25, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 13, 2024
Absolutely beautiful place. Make sure to stay two nights as the Kaiseki dinner on night two is incredible (true for most onsen resorts).
Andrew
Andrew, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 12, 2024
Staff extremely friendly and supportive, superb dinner and very nice room
The Onsen is top of class
Jean Luc
Jean Luc, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 20, 2023
I was shocked how pretty our room was. The Japanese garden with a pond hearing the sound of river. There were two chairs on the balcony and we could sit there to enjoy the view. The foods, breakfast and dinner were excellent. The private hot spring and inside and outside hot springs were superb (yes, I tried all the hot springs the hotel has offered.) Definitely the money for the stay was well spent and we will come back to this place again. I am extremely impressed how the staff were friendly and trained well. If you know “Omotenashi”, the hotel offered all. Thank you so much for the excellent experience!!
Miki
Miki, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 24, 2021
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 4, 2020
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 24, 2020
Very nice place. Quality service
Naoto
Naoto, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2019
Good value for price
Good value for the price, our room had a balcony can overlook the river and the koi pond. Shops and the tourist information in walking distance. The service and the breakfast are excellent.
Miho
Miho, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
May 19, 2019
Do The manager was very nice. Vicky, our waitress at dinner was great. What caused my low rating was the room I got. I got the absolute worst view from my room I’ve ever had at any Onsen, no matter the price. Unacceptable for the enormous price I paid. Would never, ever recommend this property. I looked out at the rooftops of the property’s outbuildings, looking directly at a huge pink sightseeing bus, and huge electric lines covered in bright yellow plastic. We asked to be changed to another room and they wanted to charge us $500 extra to be moved to a larger room with an extremely mediocre view. Then they asked us to go check out another property nearby for an extra 4000 yen and we couldn’t believe our eyes. It was an old, aging property next to construction piles. It was a slap in the face and a waste of our precious travel time.
Catherine
Catherine, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 8, 2018
Nice experience , food can be better. Love the onsen
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 11, 2018
Clifford
Clifford, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2018
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
May 13, 2018
A Fantastic Stay
The ryokan is very near to the highway bus stop from Fukuoka Airport. The staff are extremely helpful. Two of them can speak Mandarin thus communication is not a problem. Another Japanese staff even helped us to make reservations for bus tickets to Kumamoto.
Both the breakfast and dinner were nice. The kaiseki dinner was simply fantastic.
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Apr 8, 2018
Stay at the Yumerindo in March 2018
I arrived via highway bus from Fukuoka airport. The entrance to the ryokan was nice but not outstanding; however, it was clean and tidy. When I was there at the end of March 2018, they had employees who spoke English and Chinese so communication should be fine for foreigners as well. The food for both dinner and breakfast was outstanding and so was the presentation, but be sure and reserve a couple of hours for each meal. The meals were served in the dining area that was partitioned into smaller cubicles. Each room's guests were then assigned to their own area with a pull-down shade separating each set of guests.
The onsen itself was nice. The indoor one for men was a bit small, but quite adequate. The outdoor one for men was actually mixed so you may (but quite unlikely) see women there - although the women have their own area as well; its water's temperature seemed to be higher than the indoor onsen's so be a bit careful.
I was placed in the annex as I had booked under short notice so not many rooms remained available. There are also rooms in the main building as well. Location of the ryokan was convenient and close to the shops in the area. It was also close to the highway bus stop; however, the map at the bus stop was poor. Use GPS and Maps if you have them!
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Mar 23, 2018
Pleasant stay for a good price
The location was exceptional for the price, the onsen downstairs was great, the rooms were as described. One thing that could be improved is the reception desk - sometimes we had to wait a long while for someone to appear, and the staff was very kind and nice, but not very helpful - they said they cant reserve bus seats for sameday travel when we were desperate (and we managed to do it no problem at tourist centre), they said they cant give me larger, more comfortable slippers (though I had those slippers the day earlier) and we couldn’t swap wet swimming suit for dry one (although in this case it might have been a language barrier). All in all a pleasant stay for a good price and I would recommend it.
Michal
Verified Hotels.com guest review
10/10 Exceptional
Dec 25, 2017
Kurokawa is a very beautiful place. The onsen was awesome especially the outdoor one. Service-wise I feel can be improved. When we reached there the hotel staff did not help with the luggages unlike other hotels we have been to. Otherwise it has been a great stay.