The front deck lady tried to be nice with me, buy i don't why she don't found the payment of my reserve, and she call the owner of the hotel. The owner asked to talked to me, and he was so rude saying to me that i don't paid my reserve, and i have to paid for my stay again. He continue in the same actitud and i said to him, before i start any trip i pay for my reservation by hotels.com app, and he told me, you have to contact Hotels.com and they have to contact me and said me that you paid already, otherwise you have to paid for the room again. I told to him, i don't have phone service here, because my phone is from Puerto Rico. So if you have any dude, you could contact Hotels.com to check. And after and hour of waiting the owner, called to the front deck lady and told her i'm good to stayed, and everything was already paid. The hotel was in a danger area, and the interior was so simple, and not good facilities... sad to said, but i really don't recomed it to nobody else.