I had a problem with my bookings !They wanted to give me a standard room but I paid for Executive room at hotels.com! Then I demanded for what I paid for and they gave it to me! I booked another 2 nights again- They told me - I wasn't gonna get a room because the online price was very low .I had to wait for an hour whiles my secretary was on phone with hotels.com U.S. - At the end I had a room .But that was unprofessional .
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2016年10月13日
It was a terrible stay. The staff was not professionally trained at all. I tried to get my computer out of the room for a business meeting and they taught I was going to run away after staying there for a week. I asked to speak to the manager and I was told he was not around. They never called him. I left the same night. When asked for a receipt, I was told that they will email it to me. Up to date, I have not received it and no phone call of apology.
gbomai
Hotels.com 真實旅客評語
10/10 好極了
2016年9月20日
Was very good experience - Airport shuttle was great! Right on time and friendly driver ! Very quite location and great staff!! I felt welcome ❤️