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Smile Hotel USJ

3.0 star property
Hotel convenient to Sunway Pyramid Mall

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smile Hotel USJ

Exterior
Exterior
Lobby
Family Room | In-room safe, desk, iron/ironing board, free WiFi
Interior

Reviews

6.8 out of 10

Good

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Free newspapers in the lobby
  • Luggage storage
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Free self parking
  • Free toiletries
The price is NT$663
NT$795 total
includes taxes & fees
Nov 21 - Nov 22

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room

Highlights

Air conditioning
LED TV
Hair dryer
Private bathroom
Bidet
Coffee/tea maker
Free bottled water
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

Highlights

Air conditioning
LED TV
Hair dryer
Private bathroom
Bidet
Coffee/tea maker
Free bottled water
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free WiFi

Family Room

Highlights

Air conditioning
LED TV
Hair dryer
Private bathroom
Bidet
Coffee/tea maker
Free bottled water
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Twin Room, 2 Twin Beds

Basic Twin Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Basic Twin Room, 2 Twin Beds

Highlights

Air conditioning
LED TV
Hair dryer
Private bathroom
Bidet
Coffee/tea maker
Free bottled water
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Romantic Room

Romantic Room | In-room safe, desk, iron/ironing board, free WiFi

Romantic Room

Highlights

Air conditioning
LED TV
Hair dryer
Private bathroom
Bidet
Coffee/tea maker
Free bottled water
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

Highlights

Air conditioning
LED TV
Hair dryer
Private bathroom
Bidet
Coffee/tea maker
Free bottled water
In-room safe
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Single Room

  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • 1 Queen Bed

Studio Room

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
21, Jalan USJ Sentral 3, Subang Jaya, Selangor, 47610

What's nearby

  • Sunway Pyramid Mall - 6 min drive - 6.2 km
  • Sunway University - 6 min drive - 4.3 km
  • Sunway Pyramid Convention Centre - 6 min drive - 6.1 km
  • Sunway Lagoon Theme Park - 7 min drive - 6.5 km
  • Paradigm Mall - 9 min drive - 10.3 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 20 min drive
  • Kuala Lumpur International Airport (KUL) - 40 min drive
  • SS 15 - 5 min drive
  • Kuala Lumpur Subang Jaya KTM Komuter Station - 7 min drive
  • Kuala Lumpur Setia Jaya KTM Komuter Station - 7 min drive

Restaurants

  • ‪USJ Giant Food Unlimited - ‬2 min walk
  • ‪Rasa Village Food Court - ‬6 min walk
  • ‪KFC - ‬10 min walk
  • ‪Food Unlimited - ‬2 min walk
  • ‪Coffee & Toast - ‬10 min walk

About this property

Smile Hotel USJ

At Smile Hotel USJ, you'll be within a 15-minute drive of Sunway Pyramid Mall and Mid Valley Megamall. You'll have free perks like WiFi and self parking. Also, University of Malaya and 1 Utama are within a short drive. Fellow travelers say good things about the overall property condition.

Languages

English

At a glance

Hotel size

  • 36 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Wheelchair accessible
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LED TV

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Cash deposit: MYR 20.00 per stay

Policies

This property accepts credit cards.

Also known as

Smile Hotel Subang USJ
Smile Hotel USJ
Smile Subang USJ
Smile USJ
Smile Hotel USJ Subang Jaya
Smile USJ Subang Jaya
Smile Hotel USJ Hotel
Smile Hotel USJ Subang Jaya
Smile Hotel USJ Hotel Subang Jaya

Frequently asked questions

Does Smile Hotel USJ offer free cancellation for a full refund?
Yes, Smile Hotel USJ does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Smile Hotel USJ?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Smile Hotel USJ?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Smile Hotel USJ?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

Smile Hotel USJ Reviews

Reviews

6.8

Good

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Poor

CHEE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Lip Fong, 1-night trip
Verified Expedia guest review

4/10 Fair

We change room 3 times, first time is because of the cooking smell, second time is the power cannot on, third time is the aircon got water came out and have cockroach on the floor..really bad impression on this hotel
Chern Hau, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

Good hotel
1-night romance trip
Verified Expedia guest review

2/10 Poor

Just stay away!
This hotel was quite the experience. Our initial impressions of the small room were OK we can deal with it but over our stay of 4 nights, they didn't fail to make it worse. Our sheets and towels weren't clean to begin with and the room service gives you new sheets and towels that are stained as well. Don't plan on making any coffee/tea since they don't provide a kettle. We had to ask for toilet paper and it came half a day later when we were out, and they just put the toilet paper roll on the bed, didn't change it in the holder, not to mention the toilet leaks constantly. On our second day we came back and our room access was cut off for some reason and once we got back into our room, we noted that they hadn't cleaned anything even though we requested it. We came back at 5pm and it still wasn't cleaned so we had to go to the front desk to ask them to clean it while we left for dinner. Although the rooms are labelled non-smoking, you definitely smell smoke when you come into the building and sometimes when you walk on the floors. Also, wifi access randomly fails and the password on the information card in the room is incorrect, look for it on your room card. Don't pay for a city view, the window is literally a foot wide! The "smile" part of this hotel is non-existent. There is someone that sits at the front desk but you can't see them. They never say hello or anything! I don't have enough characters to finish my rant!
Mike, 4-night romance trip
Verified Hotels.com guest review

4/10 Fair

Bed bug
Overall OK. But the bed got big. Cannot sleep whole night
1-night business trip
Verified Hotels.com guest review

6/10 Good

Smile! There's a Great Country Bar Next Door
For what you pay, Smile Hotel is decent. It's a bit ghetto, though - neon flashing hotel sign, located down an industrial/business ally type street, stinky cigarette smell in lobby and rooms, and small cramped rooms. The staff is not too friendly (my hunch is that they have to deal with a lot of lowbrow types and thus have their guard up) but they are helpful. The first night I was awoken by some fighting (domestic violence) in another room but after complaining at the front desk and the hotel attendant confronting the couple, it stopped. The best thing about Smile Hotel is not anything to do with the hotel itself but this quaint little local country bar that's right across the street. It's a great place to grab a good meal, a few beers, and play a game of pool (snooker). The staff at the country bar are extremely friendly and make up for what's missing at Smile Hotel.
Bradley, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

8/10 Very Good

Quiet place and room
Basic room with necessary items provided. But there was small roaches running around in the toilet.
2-night business trip
Verified Hotels.com guest review

4/10 Fair

Overpriced for the service provided
Toilet was dirty, towels yellowish. Only advantage is easy to find parking at night. Night time very few eateries by walking distance
1-night business trip
Verified Hotels.com guest review

8/10 Very Good

The hotel is near many shops, so it is easy for us to find food and beverages.
Finaz, 1-night trip
Verified Expedia guest review

6/10 Good

When I booked I requested for a dressing table but there didn’t put it.
Naresh, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very Good

Nice hotel and comfartable
Room big, comfartable for family.. Overall good i give 4****
1-night trip
Verified Expedia guest review

6/10 Good

Nice and clean hotel at a convenient location
I have stayed in this hotel more than once. I find the price rather affordable at Smile Hotel. The rooms and toilets are quite clean and the hotel's location is conveniently located close to many malls and amenities with some even within walking distance.
David, 2-night trip
Verified Expedia guest review

8/10 Very Good

Good budget Hotel
Everything is fine for overnight. Some detail can be improved such as use air perfume in the room and lobby, improve lighting at the reception. My room has 4 pillow however one of them has little small black spot .
JJ, 1-night trip
Verified Expedia guest review

6/10 Good

Photos look larger than it is, really tiny.
Really small compared to what is pictured. Nothing great, just enough for one night stay. Cannot access Wi-Fi.
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Misleading Statements
They told me 24 hours check in but I could not checked in at arrival time and charge me extra amount. And very small room as well.
Verified Hotels.com guest review

8/10 Very Good

Smile Hotel
Consider quite clean and quiet during the weekends
Verified Hotels.com guest review

8/10 Very Good

Convenient and clean hotel
Booked this hotel on last-minute-basis. A great choice of hotel compared to those hotels opposite of Sunway Pyramid, as over opposite of Sunway Pyramid, there are clubs and pubs which are noisy and not suitable for family stay or for girls. Around Smile Hotel, it's pretty okay, clean and not too noisy, especially during the night
Verified Hotels.com guest review

8/10 Very Good

budget style stay
room was clean and facilities are in working condition good for a night or few night stay for simple bed and bath. budget style hotel
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

2/10 Poor

Poor experience
The location is convenient but the room is terrible. The bed is noisy and feel it is collapsing. The room is fUllman of smoking smell and practically no service at all. I don't think i will ever stay there again .
Verified Hotels.com guest review