East Asia Royale Hotel is a great choice for a stay in General Santos. For a bite to eat, guests can check out Royal Lounge, which serves international cuisine and is open for breakfast, lunch, and dinner.
Languages
English
At a glance
Hotel size
102 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (6:00 AM - midnight)
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Services
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible lounge
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Slippers
Sleep well
Blackout drapes/curtains
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Dining
Royal Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of PHP 300 per person (one-way)
Children & extra beds
Rollaway beds are available for PHP 1000.0 per night
Airport shuttle for children between the ages of 5 and 12 costs PHP 300 (one-way)
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
East Asia Royale Hotel General Santos
East Asia Royale Hotel
East Asia Royale General Santos
East Asia Royale
Hotel East Asia Royale
East Asia Royale Hotel General Santos, Philippines
East Asia Royale Hotel Hotel
East Asia Royale Hotel General Santos
East Asia Royale Hotel Hotel General Santos
Frequently asked questions
Does East Asia Royale Hotel offer free cancellation for a full refund?
Yes, East Asia Royale Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at East Asia Royale Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at East Asia Royale Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by East Asia Royale Hotel?
Yes, an airport shuttle is available. The charge is PHP 300 per person one-way.
What are the check-in and check-out times at East Asia Royale Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
Are there restaurants at or near East Asia Royale Hotel?
Yes, Royal Lounge offers international cuisine.
What's the area around East Asia Royale Hotel like?
East Asia Royale Hotel is a short 8-minute walk from KCC Mall of Gensan and 9 minutes' walk from Robinsons Place Gensan.
East Asia Royale Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
6.6/10
Amenities
7.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 24, 2024
It was a great stay!
Verified traveler
3-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 29, 2024
Robert
Robert, 2-night trip
Verified Expedia guest review
6/10 Good
Aug 4, 2024
Lynie
Lynie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2024
Yolly Ann
Yolly Ann, 2-night trip
Verified Expedia guest review
6/10 Good
Jul 31, 2024
Food was pretty good, staff was nice, hotel was clean, the hotel just has an insect problem.
Emery
Emery, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 14, 2024
Great customer service!
Haide
Haide, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jun 6, 2024
DANNY D
DANNY D, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 22, 2024
Cireo
Cireo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2023
Elenita
Elenita, 1-night business trip
Verified Expedia guest review
2/10 Poor
Nov 16, 2023
This hotel had great service, and the breakfast each morning was great! But, as far as the rooms… terrible! Bugs, drain was always clogged,,And the hallways didn’t have air conditioning! I’ll never stay here again!
Alvin
Alvin, 5-night trip
Verified Expedia guest review
8/10 Very Good
Oct 7, 2023
Icebox was broken & had to be replaced
Timothy
Timothy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 12, 2023
The front desk staff were amazing. Check-in was a breeze. The young lady was super professional and helped me with all my questions. Check-out was also super smooth. The only thing that I did not like was the breakfast food was cold, like really cold. I read this in previous reviews and thought that they would have corrected this problem. The only way to get hot food is to make your own toast and order an omelette.
Richard
Richard, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Jun 17, 2023
Carmelita
Carmelita, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 31, 2023
The only thing that I did not like was the waiters at breakfast kept flirting with my daughters during their breakfast. Both girls are teenagers and it made them very very uncomfortable. I understand they might be trying to be friendly, but it should not get to the point of making the guests uncomfortable.
Richard
Richard, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 10, 2023
This is one of the best hotels in GenSan. Excellent value and easy walk to shopping and restaurants. Highly recommended !!
Michael
Michael, 1-night trip
Verified Expedia guest review
6/10 Good
May 4, 2023
Couples retreat
Room was not clean, just a little more attention to the cleanliness but the hotel undergoing some renovations but the staff were very helpful and attentive.
Stuart
Stuart, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 23, 2023
Very private and quiet
Jesus
Jesus, 7-night trip
Verified Expedia guest review
8/10 Very Good
Sep 19, 2022
Joseph
Joseph, 4-night trip
Verified Hotels.com guest review
6/10 Good
Mar 22, 2022
It's an okay hotel. Dated but properly maintained. The room was roomy and clean. Grounds and surroundings also clean. However, the front desk staff needs to all be fired. They lack the most basic manners, to be nice and friendly, to their customers. Replace them all and the hotel's ratings would go up for sure. Hope management is reading this!
zhernan
zhernan, 2-night trip with friends
Verified Expedia guest review
6/10 Good
Nov 22, 2021
hot and cold shower not functioning well
Jose Lorenzo
Jose Lorenzo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 10, 2021
Will Stay Again
Was wonderful. Staff was excellent. Good Breakfast. Clean room
ROBERT
ROBERT, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 24, 2020
Not a bad place to stay
It was nice for a break and appreciated when the electricity went out in the city but we still had power and air condition
Arthur
Arthur, 6-night family trip
Verified Hotels.com guest review
8/10 Very Good
Apr 18, 2020
Verified traveler
4-night trip
Verified Expedia guest review
4/10 Fair
Mar 1, 2020
The hotel sits on the primary road access going through town. The front desk staff was not accommodating nor helpful when travel plans dictated early departure. As long as you don't change the system, come and go on time, do not need anything; you should be fine. If you are a business traveler, this is not a good hotel to stay in.
Kim
Kim, 6-night business trip
Verified Expedia guest review
8/10 Very Good
Feb 14, 2020
Cleanliness and customer oriented. Highly recommended to everyone