Located near a train station, B&B Bettstatt - Neustadt is a great choice for a stay in Lucerne. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge.
Languages
English, French, German, Italian
At a glance
Hotel size
13 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 8 PM
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open Monday - Sunday (4 PM - 8 PM) and Monday - Sunday (4 PM - 8 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (CHF 10.00 per night)
Wheelchair-accessible parking on site
Onsite parking limited
Property amenities
Food and drink
Bar/lounge
Coffee shop
Traveling with children
Children stay free (see details)
Services
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Sleep well
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Rainfall showerhead
Shower only
Soap and shampoo
Hair dryer (on request)
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Cookware, dishes, and utensils
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.40 per person, per night
Children & extra beds
Rollaway beds are available for CHF 25.00 per night
Parking
Self parking costs CHF 10.00 per night
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
B&B Bettstatt-Neustadt Lucerne
B&B Bettstatt-Neustadt
Bettstatt-Neustadt Lucerne
Bettstatt-Neustadt
B B Bettstatt Neustadt
B&b Bettstatt Neustadt Lucerne
B&B Bettstatt - Neustadt Lucerne
B&B Bettstatt - Neustadt Bed & breakfast
B&B Bettstatt - Neustadt Bed & breakfast Lucerne
Frequently asked questions
Are pets allowed at B&B Bettstatt - Neustadt?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at B&B Bettstatt - Neustadt?
Yes. Self parking costs CHF 10.00 per night. Parking spots may be limited.
What are the check-in and check-out times at B&B Bettstatt - Neustadt?
Check-in start time: 4 PM; Check-in end time: 8 PM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at B&B Bettstatt - Neustadt?
No, this bed & breakfast doesn't have a casino, but Grand Casino Lucerne (2-min drive) is nearby.
What's the area around B&B Bettstatt - Neustadt like?
B&B Bettstatt - Neustadt is in the heart of Lucerne, a short 10-minute walk from Mt. Rigi and 10 minutes' walk from KKL Lucerne.
B&B Bettstatt - Neustadt Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Good
Oct 2, 2021
Clarissa
Clarissa, 1-night trip
Verified Expedia guest review
2/10 Poor
Jul 10, 2020
Our trip to Europe was cancelled due to COVID-19. Of all the flights, excursions, and other hotels we had to cancel this is the ONLY hotel that did not refund our money or give us a travel voucher. BOO!!!
KF
KF, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 9, 2020
Was a nice vitit in luzern. Price was nice, but not the highest standard.
Verified traveler
1-night business trip
Verified Ebookers guest review
4/10 Fair
Nov 28, 2019
Santhosh
Santhosh, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 20, 2019
There were some renovatìons going on when I stayed. Layout is tad confusing and rooms could use a bit more soundproofing. Room was larger than expected. No issue with cleanliness. Breakfast was almost hotel quality. Somewhere in between hostel and hotel. Good value for pricey Switzerland.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 14, 2019
It was wonderful! I would recommend it to everyone.
We had a wonderful stay. We were upgraded to a cozy apartment with a small kitchenette and bathroom. Everything was clean and the service was exceptional. Delicious breakfast in the morning as well! We would stay again.
Verified traveler
1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 3, 2019
They had loud party till midnight.very hard to sleep.everything else fine.add should stress can walk from train as cab charged us 12 to drive us 3 blocks.felt cab also should of said walk.in paris cab driver said to close walk.
Verified traveler
2-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 8, 2019
Michelle
Michelle, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Sep 7, 2019
kam tim
kam tim, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Sep 5, 2019
First hostel stay
This is my first time staying in a hostel and I was pleasantly surprised. We shared a bathroom with 4 other rooms. It was very clean. The room was also clean. Our room had a fan in it which was great. Breakfast was very basic but good.
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 14, 2019
Neat
Great stay, close to the city center within walking distance. Hotel gave us a voucher for city free transportation. In a quiet area with restaurants around it.
Ramon
Ramon, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 1, 2019
In fact, this hotel is just 7 minutes walk to train station if follow the instruction from the host. Don't believe the Google map which will take you more time to walk. The tourism spot can be arrived by walk. The room is big and cozy. The breakfast is nice.
Yandy
Yandy, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Jul 19, 2019
The location from lucerne train station is only 10mins walk which is good as it’s also near attractions. The man wasn’t very enthusiastic in checking us in but helpful in a way. Room is spacious as we get the apartment with bath. Breakfast there wasn’t really much in there apart from bread boiled eggs ham cheese and there were flies everywhere. I had to ask the reception where plates and cutlery are as they were in the cupboard. Check out ok nothing really much exciting .
DB
DB, 2-night family trip
Verified Expedia guest review
6/10 Good
Jul 8, 2019
Ngai
Ngai, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 8, 2019
Friendly, helpful staff.
Really friendly welcome at reception by helpful manager. Room was clean and the bed comfy. Buffet breakfast was ok. Staff went extra mile and provided bucket and water to wash my car. Parking to side of hotel is limited.
DAVID
DAVID, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 4, 2019
Clean B+B with very friendly staff
Verified traveler
2-night romance trip
Verified Hotels.com guest review
6/10 Good
Jun 30, 2019
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 25, 2019
Great location, great room. We would definitely stay here again!
Verified traveler
1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jun 20, 2019
TUHIN
TUHIN, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 19, 2019
Good location with bus near by
Near the train station and easy access to old town
Min-yee
Min-yee, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 17, 2019
Close to railway station. Apartment was spacious and well maintained.
Verified traveler
3-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 16, 2019
We had a great room. It is near the train station but quite a walk. However, the bus station is right by the train station. A quick bus ride and a quick stroll will take you there in no time. The main point of interests are all in walkable distance!