Canberra, ACT (CBR-Canberra Intl.) - 143 min drive
Ski Tube Bullocks Flat Terminal Station - 27 min walk
Restaurants
Lil Orbits - 34 min drive
Mid Perisher Centre - 40 min drive
Brunelli's Cafe - 35 min drive
Jax Bar & Chargrill - 35 min drive
The Pub - 35 min drive
About this property
Lake Crackenback Resort & Spa
A great stay at Lake Crackenback Resort & Spa in Crackenback can include a round of golf at the 18-hole course. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or body scrubs. An indoor pool, a fitness center, and a sauna are other highlights.
Languages
English
At a glance
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The property charges 1.2 percent for credit card payments
The front desk is open Sunday - Thursday (8:00 AM - 5:00 PM) and Friday - Saturday (8:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Property amenities
Ski
Close to a ski area, ski runs, and ski lifts
Snowboarding, snow tubing, and downhill skiing nearby
Ski shuttle nearby
Ski equipment rentals
Pool/Spa
Indoor pool
Sauna
Full-service spa
Spa open daily
Massages
Spa services
4 treatment rooms
Facials
Couples treatment room(s)
Prenatal massage
Hot stone massages
Body treatments
Manicures and pedicures
Body scrubs
Parking and transportation
Free self parking on site
Ski shuttle nearby
Family friendly
Playground
Restaurants on site
Perrotta's Italian
Food and drink
Stovetop
Microwave
Toaster
Cookware/dishes/utensils
Coffee/tea maker
Dining
1 restaurant
Bedrooms
Bed sheets provided
Bathrooms
Shower
Towels provided
Free toiletries
Toilet paper
Shampoo
Hair dryer
Soap
Entertainment
30-inch TV with cable service
Outdoor areas
Barbecue grill
Garden
Picnic area
Laundry
Laundry facilities
Work spaces
24-hour business center
2 meeting rooms
Conference center
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
No elevators
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Local maps
Guidebooks/recommendations
Iron/ironing board
Phone
Newspapers in lobby (surcharge)
Fireplace in lobby
Wedding services
Location highlights
On the lake
On the river
Near the boardwalk/promenade
In the mountains
In a national park
Things to do
Fitness center
3 outdoor tennis courts
Mountain biking on site
Yoga classes on site
Rowing/canoeing on site
Golf course on site
Fishing on site
Archery on site
Bicycle rentals on site
Ecotours on site
Kayaking on site
Basketball on site
Snowshoeing nearby
Horse riding nearby
Hiking/biking trails nearby
Mountain climbing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
40 rooms
Individually decorated
Individually furnished
Special features
Spa
Spa & Wellness Centre has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is open daily.
Dining
Perrotta's Italian - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open select days.
Fees & policies
Refundable deposits
Deposit: AUD 50.00 per night
Optional extras
Credit card charges are subject to an extra charge of 1.2 percent
Policies
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Lake Crackenback Resort
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Novotel Thredbo Village
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Crackenback & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel
Lake Crackenback Resort & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel Crackenback
Frequently asked questions
Does Lake Crackenback Resort & Spa offer free cancellation for a full refund?
Yes, Lake Crackenback Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lake Crackenback Resort & Spa?
Yes, there's an indoor pool.
Are pets allowed at Lake Crackenback Resort & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Lake Crackenback Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Lake Crackenback Resort & Spa?
Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Lake Crackenback Resort & Spa and nearby?
Have fun with onsite activities like kayaking, mountain biking, and rowing, and practice your swing at the golf course. Additional recreation onsite includes basketball, ecotours, and volleyball. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Lake Crackenback Resort & Spa also has a sauna and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Lake Crackenback Resort & Spa?
Yes, there's an onsite restaurant that offers alfresco dining.
What's the area around Lake Crackenback Resort & Spa like?
Lake Crackenback Resort & Spa is located by the river, a short 1-minute walk from Lake Crackenback and 13 minutes' walk from Kosciuszko National Park.
Lake Crackenback Resort & Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Apr 11, 2024
Property was excellent. Location perfect
We have been coming to Crackenback once or twice a year for over 15 years, will there ever be consideration given to loyal repeat customers?
Tiz
Tiz, 4-night family trip
Verified Wotif guest review
10/10 Exceptional
Mar 9, 2024
Fantastic stay
Fantastic stay complete with wildlife, good weather and spectacular sunsets. Room very comfortable. Only dissapointment was that the restaurant was closed in the evenings (food in the bistro was very good, but more limited menu and not the same ambiance as lakeside restaurant)
James
James, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2023
SANDRA
SANDRA, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2023
Fiona
Fiona, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 22, 2023
Great location and friendly staff.
Chris
Chris, 2-night romance trip
Verified Wotif guest review
6/10 Good
Feb 20, 2022
For the money that we paid for the accommodations it’s nothing special
Jonathan
Jonathan, 4-night romance trip
Verified Wotif guest review
10/10 Exceptional
Nov 19, 2021
Good
John
John, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
Jun 10, 2021
Beautiful studio apartment. Loved the heated floors and absolutely adored the kangaroos and deer out the back
Verified traveler
2-night family trip
Verified Wotif guest review
10/10 Exceptional
May 4, 2021
Relaxing, scenic, fresh, peaceful, quiet,
Verified traveler
4-night trip
Verified Lastminute guest review
10/10 Exceptional
Apr 27, 2021
Absolutely beautiful location
Lake Crackenback Resort is amazingly beautiful. I love this place. Each time I’ve stayed the accomodation has been modern, clean, comfortable, and well equipped. All rooms have great views. Nature is at your doorstep. It’s pricey but worth it!
Darlene
Darlene, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 27, 2021
Despite the wet weather, we had a great time at the resort. Lots of walks and animals to see. Breakfast included was ok. No housekeeping during the stay which was odd.
Kathryn
Kathryn, 3-night family trip
Verified Hotels.com guest review
6/10 Good
Mar 4, 2021
Beautiful location; chalet itself nice but no wifi; no clothes hangers; no batteries in aircon remotes; tennis courts in dangerous disrepair- ran into falling, rusted metal surrounding/enclosure; clearly no maintenance in a very long time; breakfast was always cold (ie the ‘hot’ food; shrivelled mushrooms; cold ‘toast’; cold roasted tomatoes; dinner really average despite cost; oysters not fresh - stuck to shell.). If l were an owner, I’d be worried about the quality of services offered by resort. I wouldn’t return.
Verified traveler
3-night romance trip
Verified Wotif guest review
8/10 Very Good
Oct 8, 2020
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 3, 2020
Verified traveler
3-night trip
Verified Wotif guest review
8/10 Very Good
Mar 3, 2020
All the restaurants in the area are closed in Summer.
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 13, 2020
Breakfast are great. Lovely environment. Very good stay for family
Wilson
Wilson, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 4, 2020
Verified traveler
3-night trip
Verified Wotif guest review
10/10 Exceptional
Nov 19, 2019
Ian
Ian, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 18, 2019
Great studio. Had full kitchen facilities if not small.
Was clean and well designed.
Verified traveler
3-night romance trip
Verified Expedia guest review
8/10 Very Good
Nov 6, 2019
This is a managed development of owner occupied homes
Unfortunately all the properties are different therefore the receptionist was not able to give us all the relevant information about our accommodation
Verified traveler
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 21, 2019
Comfortable accommodation
Wonderful place near ski tube. We had a huge 2 bedroom Chalet with heaps of room and space and comfy beds.
Breakfast could be improved.
Stephen
Stephen, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 15, 2019
New build accomodation lacking a bit of character and more compact than what is shown in photos. Site facilities great and very handy to ski tube.
Verified traveler
3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2019
Beautiful relaxing spot for a luxury break in the snow. The breakfast's each day are lovely and the staff attentive and friendly, best scrambled eggs ever. The ducks on the lake are a welcome addition.
Verified traveler
3-night trip with friends
Verified Wotif guest review
10/10 Exceptional
Jul 30, 2019
It’s amazing. The views. The accommodation. The food. We had the best time
Verified traveler
5-night romance trip
Verified Wotif guest review
8/10 Very Good
Jul 9, 2019
Fine but expensive
Good stay overall. On the expensive side. Chalet was super clean except lots of trash under the sofa (2 bottles and an apple). The chalet did not have any privacy or views, had to keep all curtains closed. Some of the resort equipment needs maintenance, e.g. arrows and trampoline. Breakfast was ok, no revelation.