Too bad an experience in Kumamoto. No staff in this hotel can communicate in english. Room too noisy, i coukd hear clearly toilet flyshing, open luggages, bathing in toilet, chatting in rooms, too noisy for a stay. No privacy for chatting or discussion. Toilet flush too bad, hard to use. No carpark space available, Ask for additional charges for parking. All staff could not speak or hear english, unable to communicate. Too bad an experience for english and chinese tourists. Location too bad, my car turning round snd round to find this hotel, no english name put up for tourists.