Golden Tulip Pontianak

4.0 star property
Pontianak hotel with spa and indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Golden Tulip Pontianak

Indoor pool
Exterior
In-room safe, desk, blackout drapes, free WiFi
Reception
Serves lunch and dinner

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Terrace
Feel at home
  • Children's pool
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is NT$1,233
NT$1,492 total
includes taxes & fees
Dec 21 - Dec 22

Room options

Available filters for rooms
Showing 15 of 15 rooms

Superior Twin Room (Room Only)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Free bottled water
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
Coffee/tea maker
Electric kettle
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Twin Room

Highlights

Separate sitting area
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Executive Double Room

Highlights

Separate sitting area
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Free bottled water
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Deluxe Twin Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Free bottled water
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed

Superior Double Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Free bottled water
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room (Room Only)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Free bottled water
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

Suite

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Jalan Teuku Umar No. 39 West, Kel.Darat Sekip, Pontianak, West Kalimantan, 78117

What's nearby

  • Gajah Mada Shopping Complex - 16 min walk - 1.4 km
  • Vihara Bodhisatva Karaniya Metta - 18 min walk - 1.5 km
  • Ayani Mega Mall - 5 min drive - 4.9 km
  • Museum Provinsi Kalimantan Barat - 5 min drive - 5.3 km
  • Danau Sentarum National Park - 5 min drive - 5.2 km

Getting around

  • Pontianak (PNK-Supadio) - 16 min drive

Restaurants

  • ‪Ayam Pak Usu - ‬8 min walk
  • ‪Restoran Pondok Kakap - ‬8 min walk
  • ‪Raja Uduk - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Bubur Ikan Ahian - ‬4 min walk

About this property

Golden Tulip Pontianak

When visiting Pontianak, Golden Tulip Pontianak is a great choice to consider. Guests can visit the spa to indulge in massages, facials, or body scrubs, and international cuisine is served at Branche, which is open for breakfast, lunch, and dinner. Other highlights include an indoor pool, a poolside bar, and a fitness center.

Languages

Chinese (Mandarin), English, Indonesian

At a glance

Hotel size

  • 183 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool

Working away

  • Business center
  • Meeting rooms
  • Conference space (6394 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Alarm clock

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Dedari. Services include facials and body scrubs.

Dining

Branche - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Copacabana - This bar specializes in international cuisine and serves lunch and dinner.

Fees & policies

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Golden Tulip Pontianak Hotel
Golden Tulip Pontianak
Golden Tulip Pontianak Hotel
Golden Tulip Pontianak Pontianak
Golden Tulip Pontianak Hotel Pontianak

Frequently asked questions

Does Golden Tulip Pontianak offer free cancellation for a full refund?
Yes, Golden Tulip Pontianak does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Golden Tulip Pontianak?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Golden Tulip Pontianak?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Golden Tulip Pontianak?
Yes, there's free self and valet parking. Parking spots may be limited.
What are the check-in and check-out times at Golden Tulip Pontianak?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at Golden Tulip Pontianak and nearby?
Golden Tulip Pontianak has a spa and an indoor pool, as well as a fitness center.
Are there restaurants at or near Golden Tulip Pontianak?
Yes, Branche offers international cuisine.
What's the area around Golden Tulip Pontianak like?
Golden Tulip Pontianak is in the heart of Pontianak, a short 16-minute walk from Gajah Mada Shopping Complex and 18 minutes' walk from Vihara Bodhisatva Karaniya Metta.

Golden Tulip Pontianak Reviews

Reviews

7.4

Good

7.4/10

Cleanliness

7.0/10

Staff & service

9.6/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Ong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
Really good hotel! If you have experienced ‘4 star international luxury/business hotels’ in provincial Indonesian cities you are in for a very pleasant surprise here. All staff I encountered were pleasing and helpful. The general features of the hotel are good, although when there is a band in the large reception level bar it is rather noisy in the rest of the lobby area. Reception efficiently arranged cars for me on several occasions. The reception staff can understand simple English and as a non-Indonesian speaker I had no problem with any requests. The Cinimon restaurant served me a very tasty and interesting nasi goreng with chicken sate. Breakfast was excellent with a wide range of dishes - the fried, the spicy, omelettes, noodle and rice dishes, salads and various pastries including freshly made pancakes and waffles. There could be a wider selection of fruits, just three with only two one morning. However, an impressive breakfast offering. Room was a standard type with a shower in the bathroom. All things worked, shower good. Two large towels but no small ones. Bed comfy. Air conditioning effective. I stayed twice; first had city view and the second an small internal courtyard. The only obtrusive noise was a 4.00am called to prayer but that’s inescapable in many Indonesian cities. I heard this over two nights in the city view room but nothing in the other room I stayed in. I would happily here again.
John, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Sometimes it gets noisy especially when the hotel is hosting functions. The bar outside can be loud too. If you want quiet place, this is not for you. The room door is also not sound-proof. Anyone yelling in the corridor will be very audible in your room.
Steven, 5-night trip
Verified Expedia guest review

8/10 Very Good

Good hotel but very annoying laundry service
Overall this hotel is Ok. It’s their laundry service was failed me. I think their way of work and coordination was really really bad.
Alfred, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was always amazing stay at Golden Tulip. The room and amenities was amazing. Cleanliness also on top!.
Nur, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Arthur, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel, awful place
Nice modern hotel in an area of terrible traffic, almost impossible to cross the road. The pavements are in very bad condition, and next to canals (open sewers) that stink. We could not walk anywhere.
Miguel, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Clean & central location
I asked for non-smoking when making reservation and even remind it in the Special request but the Receptionist informed me that room was not available and admitted that the reservation dept failed to book the correct type of room. But in the end, she said she “upgraded” my room so I can get a non-smoking room. Well, the upgraded room was no different from the room I booked in the first place but at least I still get the non-smoking room. Arrived at 11 pm, Hotel was full of people patronizing the cafe in the lobby. Room was clean. It was a quick overnight stay so overall was FINE.
Verified Hotels.com guest review

4/10 Fair

Super dirty with clogged drains
Saluran air di kamar mandi tersumbat dan mengeluarkan bau tdk sedap. Hal yg sama terjadi di kamar rekan kerja saya. Kamar 616 dan 642. Di meja wastafel saya menemukan rambut kemaluan. Sungguh menjijikkan
anindinta, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent value, good location.
Stayed for four nights. Very friendly staff. Breakfast included.
Verified Hotels.com guest review

8/10 Very Good

Very Comfortable
The area where the hotel was situated is a bit outside the town. At night the area is lonely Nearby hotel were mostly office area. Since I went on Chinese New year holiday eve I may be completely wrong. But not a hotel you stay if you want neighborhood to be busy Other than that it was a nice hotel
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

2/10 Poor

no room service, staff doesn't speak English etc.
the room service is not working. the staff simply pretends to not speak English, if they do not want to work. Both TV and WIFI weren't working well. I finally caught the staff playing around with it. I couldn't find out, why they did that. They were apologizing a thousand time. It felt, as if they were envious at their customers consuming the media.
Verified Hotels.com guest review

2/10 Poor

QUALITY OF ONE STAR HOSTEL
DRUNK PEOPLE PARTYING ON THE FLOOR ALL NIGHT, EXTREMELY NOISY, AT 5 am THEY RANG MY DOORBELL AND RAN AWAY. STAFF EITHER UNWILLING OR UNABLE TO TELL THE DRUNKARDS TO BE QUIET.
Verified Hotels.com guest review

6/10 Good

Well done Bella!
First of all, I would like to thank all the staff from Golden Tulip Pontianak! I was checked in to a room with soiled toilet, got a mobile phone taken at the swimming pool by another guest at the hotel (I got it back thanks to Denny), laundry service that forgets to send my shirts back, room service staff who forgets to open my beer after sending it to my room and several other hiccups. Having said that, I have to single out one very special staff who is THE game changer, whom have made this trip a wonderful and memorable one instead of an unpleasant nightmare. Her name is Bella! I would have given a lower rating if not for for Bella's warm and thoughtful hospitality. It is very often that the special moments you encounter is not because of the hotel facilities but the people running the place. I am not going to repeat what the guests here on TripAdvisor have already written about the facilities. Will I return to stay here should I visit Pontianak again? A definite yes! Thank you once again to Golden Tulip Pontianak especially to Bella!
Verified Hotels.com guest review

4/10 Fair

4 star minus
the staff was kind of funny, but not necessarily friendly
Verified Hotels.com guest review

4/10 Fair

so so
the staff is particularly unfriendly
Verified Hotels.com guest review

2/10 Poor

poor housekeeping
poor houskeeping
Verified Hotels.com guest review

6/10 Good

Good
Noisy neighbourhood.. breakfast is good
Verified Hotels.com guest review

10/10 Exceptional

Wei Hao, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ik vind het een uitstekend hotel, vriendelijke bediening, goede bedden, goed eten
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Excellent accueil, chambre spacieuse, le calme, les équipements de l’hôtel, les 2 restaurants. Négatif ???
8-night trip
Verified Expedia guest review

10/10 Exceptional

8-night trip
Verified Expedia guest review

8/10 Very Good

Pleasant stay and great variety of food during breakfast..
2-night trip
Verified Expedia guest review

6/10 Good

二度と泊まらない
朝飯さいあく
Verified Hotels.com guest review