Fortuna Hanoi Hotel

4.5 star property
Luxury hotel in Ba Dinh with 3 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fortuna Hanoi Hotel

Reception
Deluxe King | Minibar, in-room safe, desk, soundproofing
Outdoor pool, sun loungers
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • Parking available
  • Pool
  • Gym
  • Spa
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator

Room options

Available filters for rooms
Showing 6 of 6 rooms

Executive Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Designer toiletries
Hair dryer
Bathrobes
Private bathroom
Bidet
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Family Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Designer toiletries
Hair dryer
Bathrobes
Private bathroom
Bidet
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

Deluxe King

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Designer toiletries
Hair dryer
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Designer toiletries
Hair dryer
Bathrobes
Private bathroom
Bidet
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Executive Deluxe King

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Designer toiletries
Hair dryer
Bathrobes
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premier Room - Full Club

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Designer toiletries
Hair dryer
Bathrobes
Private bathroom
Bidet
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
6B Lang Ha Street, Ba Dinh District, Hanoi

What's nearby

  • US Embassy - 1 min walk - 0.1 km
  • Lotte Center Hanoi - 2 min drive - 2.2 km
  • Ho Chi Minh Mausoleum - 4 min drive - 3.3 km
  • West Lake - 5 min drive - 4.6 km
  • Hoan Kiem Lake - 6 min drive - 4.8 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 36 min drive
  • Hanoi Railway Station - 11 min drive
  • Hanoi Long Bien Station - 16 min drive
  • Ga Thuong Tin Station - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bánh đa cua miến trộn Cô Sêu ngõ 12 Láng Hạ - ‬2 min walk
  • ‪New Sphinx Beer Bar - ‬2 min walk
  • ‪Quán Nhỏ 31 Láng Hạ - ‬2 min walk
  • ‪Miến lươn Huyền Trang - ‬4 min walk
  • ‪博多幸龍 - ‬1 min walk

About this property

Fortuna Hanoi Hotel

Featuring a nightclub, Fortuna Hanoi Hotel puts you within a 10-minute drive of West Lake and St. Joseph's Cathedral of Hanoi. Guests can visit the spa to be pampered with massages, aromatherapy, or reflexology, and Emperor, one of 3 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a fitness center. Fellow travelers like the overall property condition.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Malay, Vietnamese

At a glance

Hotel size

  • 350 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • Fitness classes
  • Yoga classes
  • Karaoke

Working away

  • Business center
  • 6 meeting rooms
  • Computer station
  • Conference center (15608 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Accessible airport shuttle
  • Visual fire alarm
  • Doorbell and phone notification
  • Lever door handles
  • Phone accessibility kit

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Spa de Palace has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Emperor - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
May Man - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Tiffin - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 450000 per person
  • Airport shuttle service is offered for an extra charge of VND 1750000 per vehicle (one-way, maximum occupancy 1)

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Fortuna Hanoi
Fortuna Hanoi Hotel Hotel
Fortuna Hotel Hanoi
Hanoi Fortuna
Hanoi Fortuna Hotel
Hanoi Hotel Fortuna
Hotel Fortuna Hanoi
Fortuna Hanoi Hotel
Fortuna Hanoi Hotel Hanoi
Fortuna Hanoi Hotel Hotel Hanoi

Frequently asked questions

Does Fortuna Hanoi Hotel offer free cancellation for a full refund?
Yes, Fortuna Hanoi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fortuna Hanoi Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Fortuna Hanoi Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Fortuna Hanoi Hotel?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Fortuna Hanoi Hotel?
Yes, an airport shuttle is available. The charge is VND 1750000 per vehicle one-way.
What are the check-in and check-out times at Fortuna Hanoi Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Fortuna Hanoi Hotel and nearby?
Onsite recreation at Fortuna Hanoi Hotel includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Fortuna Hanoi Hotel also has 2 bars, a nightclub, and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Fortuna Hanoi Hotel?
Yes, there are 3 onsite restaurants, featuring Japanese cuisine.
What's the area around Fortuna Hanoi Hotel like?
Fortuna Hanoi Hotel is in Ba Dinh, a short 1-minute walk from US Embassy and 18 minutes' walk from Van Phuc Diplomatic Corps.

Fortuna Hanoi Hotel Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

The check in is fast. This is the 2nd stay since 2006. The surrounding is getting more restaurants compare to last time. There is a western restaurant just beside the hotel. However I find that the food at Tiffin is better. Room is average, cleanliness can be improved. Air conditioner work well. The shower is strong enough for a good bath. Didn’t take the breakfast as there are a lot of Chinese crowd. Travel to old quarter is easy, just call a grab. Will definitely come back to stay.
Matthew, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

li chi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay always my first choice.
AW LAI, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Location good for me. Breakfast spread can be better
Chee Keong, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Air con not clean, wifi not available
Lewis, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Was great to stay to me
Clean, good food, not fat from Hoan Kiem by grab
ELECTRIC ENER, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

The wall is too thin, you can hear people from the next door.
Liang, 1-night business trip
Verified Expedia guest review

8/10 Very Good

seiitsu, 3-night trip
Verified Expedia guest review

8/10 Very Good

Derek, 2-night business trip
Verified Expedia guest review

4/10 Fair

1. No bottled water. Instead, the hotel provides you with a jar of water with a lid that is not sealed. So you don't know how old the water is and what kind of water it is. I have never stayed in any hotel that does it. When are asked for a bottled water, they asked you to purchase the bottled water with a price tag. 2. Window view was messy roofs of many lower buildings and they wouldn't change it for you. 3. They refused to let you cancel your stay or give you refund. I booked for 4 nights and had to stick with it. 4. Inconsiderate and low efficient front desk. I arrived at the hotel about 3a.m ish and really wanted a bed asap but the front desk could not find my booking first and then said I could not check in until 3 pm that day. I told him I had no problem paying for that morning but just wanted the process to be faster. It took him about 10 minutes to finally get a room key for me and then I had to wait for another 10 mins to get my luggage delivered. 5. Staff don't speak English well and it was hard to communicate with them. It was very frustrated to have to talk to a few staff on the same problem, because they don't speak good English. 6. When I got a pear from the breakfast, I was told I could only eat it in the cafeteria and it was not allowed to take it away. The hotel charges like $100 per night, but is too frugal to provide free 2 bottled water a day or a pear! I will never stay at Fortuna Hanoi Hotel again. Very negative experience.
YUE, 3-night business trip
Verified Orbitz guest review

8/10 Very Good

Wonderful staff
Daniel, 2-night trip
Verified Expedia guest review

8/10 Very Good

Overall good stay & clean room.
AW LAI, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

wee yin, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Overall good
Manish, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

CK, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Front desk attentive to request.
CK, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

wee yin, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Reasonably priced and recommended hotel
The hotel originally had issue retrieving my booking but they remain patience and assisted me in my check-in. Special thanks to Mr Gener Pangan, the hotel's OM, whom have taken the extra mile in assisting me and also listening to my requests. Not my first time staying at this hotel, and things have pretty much been unchanged since pre-COVID - clean and comfortable hotel.
RICHARD, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Hotel didn't offer an option for airport drop off.
Sundeep, 3-night trip
Verified Expedia guest review

8/10 Very Good

CHEE KUN, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Morning (7:00 -9:00a.m.) street traffic control. Difficulty pick up a taxi from the hotel. If hotel can provide most traffic taxi, it can solve the problem.
wee yin, 3-night business trip
Verified Hotels.com guest review

6/10 Good

The hotel is old and aircon is not cold
Gorn, 6-night business trip
Verified Hotels.com guest review

8/10 Very Good

A repeated stay requested by traveller. Nothing more to add on.
2-night business trip
Verified Expedia guest review

8/10 Very Good

Good hotel for business stay, room was fine, nothing is really outstanding, but nothing is bad either, will definitely consider staying there again. Spa services are quite expensive considering there are options outside the hotel for approximately 3 times less money. Breakfast is totally adequate and staff is friendly and eager to help.
Vlad, 2-night business trip
Verified Expedia guest review

6/10 Good

Eiji, 1-night trip
Verified Hotels.com guest review