JL. Raya Gubeng No. 54, Surabaya, East Java, 60281
What's nearby
Submarine Monument - 13 min walk - 1.1 km
Surabaya Plaza Shopping Mall - 14 min walk - 1.2 km
Grand City Surabaya - 18 min walk - 1.6 km
Tunjungan Plaza - 3 min drive - 3.5 km
Surabaya Zoo - 5 min drive - 4.9 km
Getting around
Surabaya (SUB-Juanda) - 38 min drive
Surabaya Pasar Turi Station - 14 min drive
Surabaya Gubeng Station - 16 min walk
Tandes Station - 30 min drive
Free area shuttle
Free train station pick-up
Airport shuttle (surcharge)
Free train station drop-off
Restaurants
Seventeen Skyview Resto & Lounge - 3 min walk
Starbucks - 2 min walk
Maxx Coffee - 3 min walk
Toko Kopi Tuku - 1 min walk
Boncafé - 1 min walk
About this property
Hotel Santika Premiere Gubeng - Surabaya
Hotel Santika Premiere Gubeng - Surabaya puts you just a 5-minute drive from Tunjungan Plaza. Guests can indulge in massages, aromatherapy, or reflexology, and grab a bite to eat at The Travellodge, which serves local cuisine and is open for lunch and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights.
Languages
English, Indonesian
At a glance
Hotel size
230 rooms
Arranged over 22 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours)*
Free train station shuttle on request (available 24 hours)*
Offsite
Free area shuttle within 50 meters
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children's pool
Free local shuttle
Working away
13 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Built in 2013
Safe-deposit box at front desk
Fitness center
An indoor pool
Spa services
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Accessible airport shuttle
Accessible train station shuttle
Grab bar near toilet
Room amenities
Home comfort
Air conditioning
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining
The Travellodge - This restaurant specializes in local cuisine and serves lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 150000 for adults and IDR 75000 for children
Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one-way, maximum occupancy 4)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children up to age 18 costs IDR 300000 (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Santika Premiere Gubeng Surabaya
Hotel Santika Premiere Gubeng
Santika Premiere Gubeng Surabaya
Santika Premiere Gubeng
Hotel Santika Premiere Gubeng Surabaya, Java
tika Premiere Gubeng Surabaya
Hotel Santika Premiere Gubeng Surabaya
Hotel Santika Premiere Gubeng - Surabaya Hotel
Frequently asked questions
Does Hotel Santika Premiere Gubeng - Surabaya offer free cancellation for a full refund?
Yes, Hotel Santika Premiere Gubeng - Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Santika Premiere Gubeng - Surabaya?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Hotel Santika Premiere Gubeng - Surabaya?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Santika Premiere Gubeng - Surabaya?
Yes, there's free self and valet parking. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Santika Premiere Gubeng - Surabaya?
Yes, an airport shuttle is available. The charge is IDR 300000 per vehicle one-way.
What are the check-in and check-out times at Hotel Santika Premiere Gubeng - Surabaya?
Check-in start time: 2:00 PM; Check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Santika Premiere Gubeng - Surabaya and nearby?
Hotel Santika Premiere Gubeng - Surabaya has an indoor pool and a fitness center, as well as spa services.
Are there restaurants at or near Hotel Santika Premiere Gubeng - Surabaya?
Yes, The Travellodge offers local cuisine.
What's the area around Hotel Santika Premiere Gubeng - Surabaya like?
Hotel Santika Premiere Gubeng - Surabaya is in Gubeng, a short 13-minute walk from Submarine Monument and 14 minutes' walk from Surabaya Plaza Shopping Mall.
Hotel Santika Premiere Gubeng - Surabaya Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very Good
May 13, 2024
It's close to Siloam Hospital. Near city centre. Food options are great. Location-wise great.
Pool and gym are small. Pool have no dress code, I saw a kid swimming with no clothes, kinda off putting.
Cleanliness generally ok/acceptable but definitely could have been better.
Albertus
Albertus, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 24, 2024
The hotel is pleasant, offering a good breakfast buffet and maintaining a clean environment.
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 20, 2019
Awesome
No comment
Verified traveler
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2018
Wonderful
Room and toilet ia big. Breakfast spread was good and plentiful
Harris
Harris, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 20, 2018
Excellent services.👍
The receptionist and staf are very courteous and helpful. The room and hotel is Clean The buffet has a variety of choicfes and tasty. Since our flight is very early the hotel provided us with twoboxes of food for our early breakfast. Thank you so much hotel Santika for the excellent services.
Edwin
Edwin, 4-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Sep 15, 2018
review of Hotel Santika Premiere Gubeng - Surabaya
Place is close to Central Business District, good food round the corner and many big malls are not too far away
Verified traveler
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 2, 2018
Menyenangkan
Petugas sangat ramah, room bersih dan makanannya super
Ggk
Ggk, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
Aug 27, 2018
Quick check ... We arrived early and were able to go to our rooms... Very grateful
Breakfast box was provided for us as we had to check out at 4.00am
Laura
Laura, 3-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 26, 2018
Prepared breakfast box for our group as we had to check out at 4.00 am
Quick check in and room was ready even tough we arrived earlier than check in time
Laura
Laura, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 15, 2018
Very nice Hotel, comfy bed, and even prep breakfast for early check out,,,,,,,, recomened
Min
Min, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 18, 2018
Close to the downtown
View hotel excelent and parking car not to far with the lobby, foods excelent with more traditional sources, fast response for staffs and clean and tropical minimalis style for overall hotels
adi
adi, 1-night trip
Verified Expedia guest review
4/10 Fair
Jun 10, 2018
Sound proofing
I just realised the rooms are not sound proofing. I was able to hear the small kids in the next rooms run around and cried etc.and in the early morning played with the door bells in their rooms. You also can hear people talk when you are in bathroom. Overall it was not a pleasant experience.
GM
GM, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 26, 2018
HENDRO
HENDRO, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
May 23, 2018
Alfiani
Alfiani, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
May 21, 2018
Nice Hotel in the city area
I always stay in this hotel during my trip to Surabaya because the location is in city area and the room is clean & staffs are very friendly.
But this time a bit disappointed.
1. I booked the premiere room but the receptionist did not check properly & give us the deluxe room. Luckily I stayed before and ask for change.
2. The bath room drainage is stuck when bathing become flood. Have to call everyday to fix it.
3. On the last night of my stay, my opposite room was smoking and they open the door. It made the smoke go inside the room. My wife had complained and the staff had remind them but after awhile they do the same thing until my wife very suffocated and cant breathe well. We request to change room & the staff act fast & change the room immediately. I'm very glad for the good service otherwise we unable to sleep as it was midnight.
Tay
Tay, 2-night trip
Verified Expedia guest review
8/10 Very Good
Feb 19, 2018
Surayah
Surayah, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 17, 2018
Great service
We got upgraded into Junior suite without additional charge. Really nice treat from this hotel. This is the 2nd time we stay at the Santika hotel premier Gubeng Surabaya
A wide variety of breakfast selection ...
william
william, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 3, 2018
Excellent Stay
We enjoyed our stay at Santika, the staff were amazing, especially Kezia at the reception desk. She made sure we were well taken care of. The breakfast selection was exceptional,and staff very pleasant and accommodating. The location was good, close to malls for shopping.Would stay there again if we go back.
Santha
Santha, 20-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Jan 2, 2018
We had the junior suite. It was spacious and clean. However the room was not well sound proof. Able to hear TV from next door. The breakfast was catered to more of local delights. There are international delights available but limited. Free Wifi was part of package but the access is weak. Require to log in every now and then.
TEO SOAK YIN MANZANITA
TEO SOAK YIN MANZANITA, 2-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Dec 31, 2017
Nice hotel for staying in Surabaya. Good location, have clean and comfort room.
SGN
SGN, 2-night trip
Verified Expedia guest review
8/10 Very Good
Dec 31, 2017
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 25, 2017
Surayah
Surayah, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 23, 2017
Surayah
Surayah, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2017
Superb 4 Star
Clean room. Good breakfast. Ok WiFi
Henry
Henry, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 29, 2017
Good hotel close to railway.
Good quiet room with ok WiFi. Pleasant staff and helpful with breakfast. Happy to make pot of tea. Breakfast could be better for westerners. Bead poor. Nice afternoon snacks and coffee 4-7pm