Francis Arlene - Adults Only offers a great location, putting you within just a 10-minute walk of Isla Mujeres Ferry Terminal and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Other features include a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
26 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 8:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 8 AM - 9:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (16 years old and younger) not allowed
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Caters to adults only
Property amenities
What to do
Beach nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Multilingual staff
Facilities
Built in 1991
Safe-deposit box at front desk
Garden
Terrace
Room amenities
Home comfort
Air conditioning
Ceiling fan
Window screens
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Mini-fridge
More
Daily housekeeping
Mobile key entry
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Francis Arlene Hotel Isla Mujeres
Francis Arlene Hotel
Francis Arlene Isla Mujeres
Francis Arlene Adults Hotel Isla Mujeres
Hotel Francis Arlene
Francis Arlene Adults Hotel
Francis Arlene Adults Isla Mujeres
Francis Arlene Adults
Francis Arlene Isla Mujeres
Francis Arlene - Adults Only Hotel
Francis Arlene - Adults Only Isla Mujeres
Francis Arlene - Adults Only Hotel Isla Mujeres
Frequently asked questions
Does Francis Arlene - Adults Only offer free cancellation for a full refund?
Yes, Francis Arlene - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Francis Arlene - Adults Only?
Sorry, pets aren't allowed.
Is parking offered on site at Francis Arlene - Adults Only?
Sorry, there's no onsite parking at Francis Arlene - Adults Only.
What are the check-in and check-out times at Francis Arlene - Adults Only?
Check-in start time: 3 PM; Check-in end time: 8:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Francis Arlene - Adults Only?
No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.
What is there to do at Francis Arlene - Adults Only and nearby?
Francis Arlene - Adults Only has a garden.
What's the area around Francis Arlene - Adults Only like?
Francis Arlene - Adults Only is a short 5-minute walk from Isla Mujeres Ferry Terminal and 6 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
Francis Arlene - Adults Only Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 12, 2024
Isla
Excellent location older hotel, excellent owner, Jerry. Good place to sleep shower and get cleaned up, needs a little more amenities, like towels and utensils for the kitchenette. Everything worked..ice cold air-conditioning ceiling fan for those hot humid days. We had a view, could see the ocean from the balcony. Would stay here again
Verified traveler
8-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 16, 2024
Everything was fantastic! Family is super accommodating...had a slight problem with shower, but they fixed it immediately...clean, cold AC...beds Ok...perfect location for getting around the island. Will definitely reccommend this very cost effective hotel to friends!! Nothing fancy, but worth every peso!!! Gracias Geraldo!!
Melissa
Melissa, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Mar 14, 2021
It is a very beautiful place very close to the water and beach. Was in a very comfortable room and there was plenty of service when needed. Great location to the action as well
George
George, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 14, 2021
Excellent place in a very good location within Isla Mujeres. All of the touristy areas are within walking distance, and if you want to rent a golf cart, you can do that within walking distance as well. The room was spacious and included everything we needed.
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 22, 2020
All was wonderful. The family that owns and operates the hotel are very accommodating. My sister and I would highly recommend the Francis Arlene to all looking for a great place to stay while visiting Isla
Rebecca
Rebecca, 5-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 30, 2019
the courtyard was lovely. I wished there was a coffee maker or small kitchenette. And wished for water in the room.
Heidi
Heidi, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 26, 2019
My stay was amazing! Such a beautiful hotel & the owners & staff are all lovely people!
Karen
Karen, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 18, 2019
Verified traveler
3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 11, 2019
Great location, bed was due for replacement. Very clean and quiet.
Verified traveler
10-night trip
Verified Expedia guest review
8/10 Very Good
Mar 10, 2019
The staff was very friendly, make sure you take your own wash cloths, they are not provided. Excellent patios!! Our room could have used some definate updating, because i did see room across from us.
Elizabeth
Elizabeth, 7-night trip with friends
Verified Expedia guest review
6/10 Good
Mar 4, 2019
My air conditioner and tv quit on my first night. I had to spend the entire day on Thursday for air conditioner man. I usually stay somewhere else, but they had no rooms. I believe this hotel is a little overpriced. No glasses in room, no shampoo, and only 2 towels for whole stay.
Verified traveler
5-night trip
Verified Expedia guest review
8/10 Very Good
Feb 23, 2019
We loved this place. They family who rums it lives on site and all of the resisdents we met made us feel like family. older hotel and very quaint, not fancy and maybe not for some, but we loved it so. Our first trip to the island was enhanced by our stay here. Certainly part of the overall neighborhood.
Verified traveler
14-night romance trip
Verified Expedia guest review
4/10 Fair
Jan 8, 2019
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 21, 2018
Great value for Isla Mujeres
Great location. Friendly staff. Great value. We will be back.
Verified traveler
4-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Dec 13, 2018
Nice small family hotel
Good little hotel.staff were very friendly.they were not busy and gave us our room really early. Very clean. No hairdryer,even to borrow and an annoying drip in the bathroom were the only drawbacks. Great location
barrie
barrie, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 28, 2018
Good location. Safe. Owners nice!
Verified traveler
5-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 20, 2018
Excellent staff, Close to downtown and all the shops the only negative to the whole stay was the mattress in the room was like sleeping on a rock
Allan
Allan, 4-night trip
Verified Expedia guest review
8/10 Very Good
Jul 29, 2018
Harry H
Harry H, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 12, 2018
Great location - GREAT Value
it is always a pleasure to stay at FA................
Verified traveler
3-night trip
Verified Expedia guest review
8/10 Very Good
Mar 29, 2018
Nice quiet place with a home like atmosphere.
I initially booked just one night but booked one extra night. Very relaxing place. My room overlooked the garden courtyard with the trippy lighting. Has a very Mexican feel with the decorations etc. Staff were good.
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 28, 2018
Nice hotel in Centro
Everything was great. The only thing I didn't like were the water marks/stains running down all the walls in my room. I don't know why they don't get someone to wash the walls down
Ronald
Verified Hotels.com guest review
6/10 Good
Mar 15, 2018
Needs some TLC, paint and miner repairs. It's tired.
Verified traveler
9-night trip
Verified Expedia guest review
8/10 Very Good
Feb 26, 2018
Nice eclectic vibe
The front desk staff went out of their way to help us with whatever came up during our 15 night stay.
Margita
Verified Hotels.com guest review
8/10 Very Good
Feb 22, 2018
Nice hotel in older part of the Island
Nice hotel in the older area of the island. Had a fun time sitting on the balcony people watching, on the road below, nice friendly staff. I would stay there again!
Kevin
Kevin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 22, 2018
Amazing
Beautiful well decorated hotel 200 feet from carribean sea wall malecon...staff amazing and friendly..3 storeys no elevator ....amazing hot water tank and great showers...Safe and clean...