6/10 Good
Nov 7, 2024
Has potential but wasn't great
We stayed in the cabins. It wasn't big but had everything we needed and room for our family of 5. The cabin looked good on first impression but after unloading our things and moving around we realized there was dog hair all over the floor. Our socks were covered with it as was the couch. There was so much the kids were leaving chunks of it on the ladder as they went up to the lofts. There is no phone service and no way to contact the front desk so we had to walk over the bridge and to the desk. They tried to tell us there had been no dogs on property, even after we brought a chunk of hair with us. In the end they gave us a vacuum cleaner to carry back to our cabin and said they would leave a note for housekeeping. We had to go back and vacuum our own cabin. Overall the cabin and grounds were nice and a neat location, but staff made us seem like an inconvenience when we asked for anything.
Kellie
Kellie, 3-night family trip
Verified Hotels.com guest review