No.7 Jalan Tanjung Aru, Tanjung Aru, Kota Kinabalu, Sabah, 88100
What's nearby
Tanjung Aru Perdana Park - 8 min walk
Queen Elizabeth Hospital - 3 min drive
Sutera Harbour - 4 min drive
Imago Shopping Mall - 4 min drive
Suria Sabah Shopping Mall - 5 min drive
Getting around
Kota Kinabalu Intl. Airport (BKI) - 12 min drive
Putatan Station - 14 min drive
Tanjung Aru Station - 21 min walk
Kawang Station - 22 min drive
Restaurants
Tanjung Aru Plaza - 3 min walk
Restoran Pak Mus - 4 min walk
Kedai Kopi Hing Leong - 4 min walk
Kung Hu Restaurant - 4 min walk
Kedai kopi Hin Loi - 2 min walk
About this property
C'haya Hotel
C'haya Hotel features a rooftop terrace and puts you just a 5-minute drive from Imago Shopping Mall. Guests can take a dip in the outdoor pool or grab a bite to eat at Amuse Cafe, which serves breakfast, lunch, and dinner.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
66 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM
Restaurant
Coffee shop
Room service (limited hours)
What to do
Beach nearby
Snorkeling nearby
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
ATM/banking
Rooftop terrace
Garden
An outdoor pool
Accessibility
Elevator
Room amenities
Be entertained
32-inch flat-screen TV
Premium TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Iron/ironing board (on request)
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Amuse Cafe - This café serves breakfast, lunch, and dinner.
Fees & policies
Refundable deposits
Cash deposit: MYR 100 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MYR 15 to 30 for adults, and MYR 15 to 30 for children
Pool, spa, & gym (if applicable)
Pool access available from 8:30 AM to 6:30 PM
Policies
This property accepts credit cards, debit cards and cash.
Also known as
C'haya Hotel Kota Kinabalu
C'haya Hotel
C'haya Kota Kinabalu
C'haya
C'Haya Hotel Kota Kinabalu, Sabah
C'haya Hotel Hotel
C'haya Hotel Kota Kinabalu
C'haya Hotel Hotel Kota Kinabalu
Frequently asked questions
Does C'haya Hotel offer free cancellation for a full refund?
Yes, C'haya Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at C'haya Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 6:30 PM.
Are pets allowed at C'haya Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at C'haya Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at C'haya Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at C'haya Hotel and nearby?
Have fun during the warmer months with activities nearby such as snorkeling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near C'haya Hotel?
Yes, there's an onsite restaurant, Amuse Cafe.
What's the area around C'haya Hotel like?
C'haya Hotel is in Tanjung Aru, a short 8-minute walk from Tanjung Aru Perdana Park.
C'haya Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
8.0/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
4/10 Fair
Nov 25, 2023
Staff unhelpful - no luggage help for older couple.
Cafe closed on arrival; we were given the impression that it was closed permanently but we were surprised to find it open when checking-out without breakfast!
Corridors smelt musty.
Terence
Terence, 1-night family trip
Verified Expedia guest review
6/10 Good
Nov 15, 2023
Firstly, if you read that this hotel has a free shuttle from the airport, don’t believe it (like I did before I booked based on it). There is no shuttle and this is false advertising. Secondly, if you write to them via Expedía, other than them telling you there is no shuttle, you won’t get any response to questions about taxis or any other forms of transport to get there. I tried three times with no reply. My advice is to download the Grab app (I read they took over Uber here) then use it with airport wifi when you arrive. I did and it worked perfectly (and the fare is about US$1 so a good tip in cash is well in order).
As for the hotel itself, the rooms are clean and modern so don’t be put off by the corridors to them. The pool area on the roof is quite nice (although the bar there is closed since covid) but there is nowhere to sit and if just one family with kids is there it’s not really worth staying around other than just to dip. I didn’t get to sample the breakfast as my flight (at 8.30am so not ridiculously early) meant I had to leave before it commenced. All in all, if you need a hotel for one night to make a connection next morning, this place will certainly do the trick.
Michael
Michael, 1-night trip
Verified Expedia guest review
2/10 Poor
Sep 30, 2023
Cheap hotel, poor service
So unfriendly and no information. Pool open but bar not, said could get breakfast, banner up but no activity. When checking in was told I had a free upgrade, then they in Malaysian changed their mind. Disappointed mis-informed. Room tired. No information given less room number and card. Cheap hotel.
Kate
Kate, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 13, 2020
Nga Eng
Nga Eng, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jan 2, 2020
Worth to stay
Staffs are helpful and nice! Nice rooftop swimming pool and bar next to it.
Sharon
Sharon, 6-night trip
Verified Hotels.com guest review
6/10 Good
Dec 12, 2019
Sat Lee
Sat Lee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2019
This is a great place to stay.close to town.
MM
MM, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 4, 2019
Highly recommend
Perfect for overnight stay. Late arrival and early flight departure. Close to the airport. Clean and spacious room. We stayed two times on this trip. Would stay there again.
Houghton
Houghton, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 3, 2019
Andrew
Andrew, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Aug 28, 2019
Elton
Elton, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 22, 2019
Above expectation
Verified traveler
2-night family trip
Verified Expedia guest review
4/10 Fair
Jun 7, 2019
Reception not prepare our arrival.
Booked 4 rooms and they said only 2rooms and at 2am in the dawn I need to call customer service.
Henny
Henny, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 6, 2019
Good hotel near the airport with a shuttle . Perfect to catch my early flight from KK.
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 16, 2019
Pool with excellent view. Staff are extremely friendly
Chin
Chin, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 14, 2019
Their swimming pool. Would be better if swimming pool open 24 hour. N install cctv at the pool
Lo
Lo, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 27, 2019
Good and safe
Sha
Sha, 2-night business trip
Verified Expedia guest review
8/10 Very Good
Apr 14, 2019
Nice hotel with cleanness
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 10, 2019
Christopher
Christopher, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 3, 2019
We stayed at king suite. Amazing big and clean room. Minibar so exclusive. Pool located at rooftop is awesome. Can watch the sunset from there. My suggestion is that to provide also prayer mat for Muslim inside each room
iera_azirah
iera_azirah, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 30, 2019
Bathroom not safe to be naked inside... Should have curtain
Verified traveler
2-night family trip
Verified Hotels.com guest review
4/10 Fair
Mar 28, 2019
NOTHING TO COMMENT ABOUT. EVEN THE BILL ISSUED TO ME HAD AN AMOUNT THAT DIFFERED FROM THE AMOUNT AT THE BOTTOM.