When visiting Hilo, Wild Ginger Hotel is a great choice to consider. Guests looking to stay active can check out the nearby kayaking, parasailing, and scuba diving, and free perks include self parking and continental breakfast daily between 7:30 AM and 9:30 AM. The helpful staff and central location get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
18 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Express check-out available
Minimum check-in age: 18
Check-out time is 10:30 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–9:30 AM
Shared microwave
What to do
Discount at nearby fitness center
Golfing nearby
Cave exploring nearby
Kayaking nearby
Scuba diving nearby
Ziplining nearby
Whale-watching nearby
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Water sports equipment
Facilities
Garden
Picnic area
Accessibility
Handrails in hallways
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Area rugs in room
Smooth flooring in room
Hardwood flooring in room
Room amenities
Home comfort
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Shower only
Soap and shampoo
Hair dryer (on request)
Towels
Toilet paper
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
State tax ID - TA-031-350-1696-01
Property Registration Number GE-031-350-1695-01, 260020120000, TA-031-350-1695-01
Also known as
Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo
Frequently asked questions
Does Wild Ginger Hotel offer free cancellation for a full refund?
Yes, Wild Ginger Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Wild Ginger Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Wild Ginger Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Wild Ginger Hotel?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 10:30 AM. Express check-out is available.
What is there to do at Wild Ginger Hotel and nearby?
Have fun with activities like boat tours, fishing, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes spelunking. Enjoy amenities like a picnic area and a garden.
What's the area around Wild Ginger Hotel like?
Wild Ginger Hotel is in the heart of Hilo, a short 6-minute walk from Kalakaua Park and 12 minutes' walk from Hilo Farmers Market. Our travelers say the local area is very central.
Wild Ginger Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.4/10
Staff & service
6.2/10
Amenities
6.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Good
Dec 15, 2024
The building is clean but old, the roof can use a good cleaning and fresh paint. No issue with hot water for shower. Breakfast is ok, fresh fruit, bagel, muffins.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 4, 2024
Maria C
Maria C, 5-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 1, 2024
Do better
The room we were in was a bit dirty such as a lot of dust and stuff on the bed that we ended up wiping off aswell as under the red was a used q-tip and more trash, more importantly the pillow looked stained or maybe it was mold we didn’t know, the blanket that was provided in the room was one of those blue moving blankets that’s it, that and a very thin sheet was all we had, we even tried to go buy our own blankets for the night however the stores were closed at the time. Will not be back that’s for sure
Adrian
Adrian, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 13, 2024
Victor
Victor, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 10, 2024
One star because at least I didn’t see a cockroach
The bathroom floor and shower curtain were covered in green and black mildew. When we alerted the front desk the sink was completely clogged, their “repair” was to remove the clog at least enough so it could slowly drain over a matter of hours. Spider visitors gave us great company along the ceilings, probably being fed by the bugs coming in the rusty, old window screen inserts. Patio lounge chairs were strewn around unclean. The children’s “play house” had a danger sign to “keep out” - it looked like it may fall over at any moment. And it was close to a busy street with the sound of heavy traffic.
Overall, the accommodations didn’t evoke romantic or rustic, old-times Hilo. They were decrepit and in disrepair. DO NOT believe the pictures they post online.
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 5, 2024
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 18, 2024
Darren
Darren, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 17, 2024
This is a wonderful local treasure of a place that captures the spirit of Hilo and Hawaii
It was a calm oasis, cconvenient and best of all, great staff!
nava
nava, 7-night trip
Verified Expedia guest review
2/10 Poor
Sep 14, 2024
The property is very dirty the picture's on the web site are not even close to what the room's really look like please think twice before booking a room here
james
james, 1-night family trip
Verified CheapTickets guest review
4/10 Fair
Sep 13, 2024
So poor
xiande
xiande, 1-night trip
Verified Expedia guest review
2/10 Poor
Sep 11, 2024
Property is poorly maintained and online pictures are of only one room. Rest of property needs updated to match pictures.
pleasant, . .accomadating, . .always ready to serve, . .
Michael
Michael, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Sep 3, 2024
Peter
Peter, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 2, 2024
vintage old school Hawaii
old school vintage Hawaii experience, no tv no radio only the sounds of nature I love it
Juancarlos
Juancarlos, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 2, 2024
We booked three rooms for six adults. Two of the three rooms had bed bugs. We immediately fled to another hotel. Even if there had been no infestation problems, the rooms were cramped and had no AC.
PAUL
PAUL, 1-night family trip
Verified Travelocity guest review
10/10 Exceptional
Sep 1, 2024
For being over 100 years old, it's exactly what you'd expect. She's old but has so much charm. The room and bathroom was clean, and met our expectations. The fans and no AC was okay with us. The breakfast was nice too!
Todd
Todd, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Aug 30, 2024
Sheets was on stained blanket, with no sheets under and no bedspread. No hot water. Curtain was torn and couldn't close. Noisy frogs. They said I wouldn't be charged after we left.
Calvin
Calvin, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 30, 2024
Hard to describe, it was rundown but so nostalgic. For the price we have no complaints. Clean & bed was comfy.
Lorra
Lorra, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 29, 2024
The old historical plants and bamboo surrounding the property brings out all the jungle sounds like a symphony. Amazing!
Laura
Laura, 3-night trip
Verified Orbitz guest review
2/10 Poor
Aug 28, 2024
Maria
Maria, 1-night trip
Verified Expedia guest review
2/10 Poor
Aug 22, 2024
No TV, no AC. Mosquitoes, frogs, pests all over. Floor is extremely dirty. No one should live here.
Shower leaks to lower floor and inside shower wall is full of water.
Rose
Rose, 5-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
This place is old and has lots of flavor. She is a 114 year old hotel. The floors aren't level, but her age shows us that uneven floors are cool! We will be back!