4/10 Fair
Jul 21, 2021
First impressions and curb appeal
The room was clean and the bed was comfortable. There was no "Do not disturb sign to hang on the door or sign to indicate maid service or not. Upon arrival a city police car patrolled the parking lot 3 times before we were checked in. Parking lot was littered upon arrival and only accumulated more during our 3 night stay. Due to COVID there was no access to lobby only security window used for night access. There were 2 large cargo shipping containers in the parking lot taking up 6 or 8 parking spaces. One had a mattress behind it I had asked for a deluxe room downstairs and was assigned a room upstairs. upon asking I was told there were only rooms with 2 beds downstairs. and it would cost more for those. It was difficult for us, as senior citizens, to climb the stairs with our luggage. One of the stairways had a handrail that was too close to the wall near the top (ouch). On the whole, the beds were comfortable and we did sleep well, but emotionally it was not a good feeling to be there.
Gail
Gail, 3-night family trip
Verified Hotels.com guest review