We had a couple of bad experiences on this day, but really liked the location and general room standard. A couple of easy fixes would be bulbs that didn’t work and clean mold in shower. However, the most stressful thing was arriving at 7:30 to find reception close and just a note telling you where you were and a big set of keys to access.
A map would’ve been useful to indicate that we are in a different building in the different street to where we thought we’d booked. I’m checking out the receptionist was very helpful by email and I managed to pay the tax by leaving it along with emailing passport details. We had to do this as we were busy meeting friends on the other side of Rome and we’re leaving very early in the morning
Location of our room was excellent, and I had accommodated my disability by putting me on the first floor, and there was a working lift. Just a few easy fixes to make this a great stay and it’s very close to the Vatican.
Air-conditioner was very loud, and at one stage, spat out lumps of ice! All made for an interesting day.
Have advised the hotel to leave a map, if they’re moving you without anybody present, and also a traffic light system on the bunch of keys to let you know which one you use first, second and third in the dark.