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Hotel Castell

3.0 star property
Suburban hotel with restaurant, near Mall del Sol Shopping Center

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Photo gallery for Hotel Castell

Triple Room | 1 bedroom, minibar, in-room safe, iron/ironing board
Lobby sitting area
Standard Double Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, iron/ironing board
Front of property
Lobby sitting area
Experience the warmth of Kennedy at Hotel Castell, where a free continental breakfast and daily manager's reception await. Enjoy international cuisine at Restaurante Dona Moon or unwind with WiFi in the comfort of your room.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Free breakfast
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Room service
  • Conference center
  • Business center
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate bedroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Romantic Room, Park View

Romantic Room, Park View | 1 bedroom, minibar, in-room safe, iron/ironing board

Romantic Room, Park View

Highlights

Air conditioning
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 15 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room, 1 Bedroom

Basic Single Room, 1 Bedroom | View from room

Basic Single Room, 1 Bedroom

Highlights

Air conditioning
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Triple Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 23 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, iron/ironing board

Standard Double Room, 1 Bedroom

Highlights

Air conditioning
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Twin Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 20.0 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Cdla. Kennedy, N Av. Miguel H. Alcívar & Ulloa cnr, Guayaquil, Guayas

What's nearby

  • San Marino Mall - 14 min walk
  • Mall del Sol Shopping Center - 14 min walk
  • Guayaquil Convention Center - 18 min walk
  • Malecon 2000 - 7 min drive
  • U.S. Consulate General - 12 min drive

Getting around

  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 5 min drive
  • Duran Train Station - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Café Bombon’s - ‬6 min walk
  • ‪Central 593 - ‬5 min walk
  • ‪Dolce Vita Gourmet - ‬5 min walk
  • ‪Villa Café - ‬2 min walk
  • ‪La Casa Di Carlo - ‬8 min walk

About this property

Hotel Castell

Hotel Castell is just 1.8 mi (2.9 km) from the airport and offers a shuttle (available 24 hours). For a bite to eat, guests can check out Restaurante Dona Moon, which serves international cuisine and is open for breakfast, lunch, and dinner. Also, Mall del Sol Shopping Center and U.S. Consulate General are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 48 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (646 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante Dona Moon - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 11 per vehicle
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Castell Guayaquil
Hotel Castell
Hotel Castell Guayaquil
Hotel Castell Hotel
Hotel Castell Guayaquil
Hotel Castell Hotel Guayaquil

Frequently asked questions

Does Hotel Castell offer free cancellation for a full refund?

Yes, Hotel Castell does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Castell?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Castell?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Castell?

Yes, an airport shuttle is available. The charge is USD 11 per vehicle.

What are the check-in and check-out times at Hotel Castell?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Are there restaurants at or near Hotel Castell?

Yes, Restaurante Dona Moon offers international cuisine.

What's the area around Hotel Castell like?

Hotel Castell is in Kennedy, a short 5-minute drive from Jose Joaquin de Olmedo Intl. Airport (GYE) and 14 minutes' walk from Mall del Sol Shopping Center.

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Hotel Castell Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Good location. Close to airport
Juping, 2-night trip

4/10 Fair

The bed is to dirty
Manuel, 1-night trip

10/10 Exceptional

Very good value for money. The hotel can organize a taxi driver for airport pickup which is really good. I came in at midnight and wouldn't want to take a random taxi at that hour. The cheapest rooms are inside rooms which means they don't have windows to the outside. The breakfast is very good for the price, it includes scrambled eggs, sausages, different kinds of bread, cereal, yoghurt, fresh fruit, fruit juices and coffee. The staff were very friendly and it was also possible to store my luggage at the reception for free after checkout since I had some stuff to do in Guayaquil before I left for the bus station.
?, 1-night trip

10/10 Exceptional

Maxiemily, 1-night trip

10/10 Exceptional

Atención del personal , son muy atentos
Maxiemily, 3-night trip

8/10 Very good

Yuval, 2-night trip

8/10 Very good

Para el precio el lugar estaba bien, estaba limpio y las personas de recepción muy amables y atentas.
Andrea, 1-night trip

10/10 Exceptional

Estamos totalmente agradecidos con el servicio.
2-night trip

8/10 Very good

Razoável
Razoável, cama, limpeza, atendimento foram boas, bem localizado próximo ao shopping, padarias e restaurantes, porém o café da manhã é péssimo, não tem opções e quase não faziam reposições.
4-night trip

10/10 Exceptional

Katharine, 4-night trip

4/10 Fair

Robin, 1-night trip

10/10 Exceptional

Angel Rigoberto, 2-night trip

8/10 Very good

Ruben, 3-night trip

10/10 Exceptional

Maxiemily, 4-night trip

6/10 Good

EDUARDO, 7-night trip

10/10 Exceptional

Carla, 1-night trip

2/10 Poor

CARLOS MANUEL, 1-night trip

8/10 Very good

Daniel, 2-night trip

10/10 Exceptional

Todo muy bien, recomendado!
JULIA, 2-night trip

10/10 Exceptional

Gregorio, 2-night trip

8/10 Very good

Carmen, 2-night trip

10/10 Exceptional

Cómodo, confortable, buena ubicación.
Katty, 1-night trip

10/10 Exceptional

La ubicación adecuada y una buena limpieza.
JULIA, 2-night trip

6/10 Good

?
Humberto, 1-night trip

6/10 Good

Confortable y bien ubicado El aseo podría mejorarse
Paulina, 2-night trip