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Dolphin Hotel, Chow Kit Kuala Lumpur

3.0 star property
Hotel with 2 restaurants, near Suria KLCC Shopping Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dolphin Hotel, Chow Kit Kuala Lumpur

Lobby
Lobby sitting area
Food court
Front of property
Executive Twin Room | Pillowtop beds, desk, blackout drapes, free WiFi

Reviews

5.2 out of 10

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Free parking
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Self parking
  • Room service
  • Conference center
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services
  • Laundry service

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 10 of 10 rooms

Executive Suites

Highlights

Air conditioning
LED TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Rainfall showerhead
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

Deluxe Queen

Highlights

Air conditioning
LED TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Rainfall showerhead
Private bathroom
Bidet
  • Sleeps 2
  • 1 Queen Bed

Deluxe Family

Highlights

Air conditioning
LED TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Rainfall showerhead
Private bathroom
Bidet
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Deluxe Twin

Highlights

Air conditioning
LED TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Rainfall showerhead
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King

Executive King | Pillowtop beds, desk, blackout drapes, free WiFi

Executive King

Highlights

Air conditioning
LED TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Rainfall showerhead
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Family 3

Room amenity

Executive Family 3

Highlights

Air conditioning
LED TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Rainfall showerhead
Private bathroom
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Twin Room

Executive Twin Room | Pillowtop beds, desk, blackout drapes, free WiFi

Executive Twin Room

Highlights

Air conditioning
LED TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Rainfall showerhead
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe King

Highlights

Air conditioning
LED TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Rainfall showerhead
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

Executive Room

Highlights

Air conditioning
LED TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Rainfall showerhead
Private bathroom
Bidet
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite

Highlights

Air conditioning
LED TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Rainfall showerhead
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
No. 3, Jalan Tiong Nam, Off Jalan Raja Laut, Kuala Lumpur, 50350

What's nearby

  • World Trade Centre Kuala Lumpur - 11 min walk - 0.9 km
  • Petronas Twin Towers - 4 min drive - 2.9 km
  • Suria KLCC Shopping Centre - 4 min drive - 3.1 km
  • Pavilion Kuala Lumpur - 4 min drive - 3.6 km
  • KLCC Park - 5 min drive - 3.6 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 30 min drive
  • Kuala Lumpur International Airport (KUL) - 49 min drive
  • Kuala Lumpur Sultan Ismail Station - 7 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 16 min walk
  • Kuala Lumpur Titiwangsa Station - 16 min walk
  • PWTC Station - 7 min walk
  • Chow Kit Station - 9 min walk
  • Medan Tuanku Station - 11 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kedai Makanan Ah Heng - ‬1 min walk
  • ‪Restoran Mungo Jerry Bak Kut Teh - ‬1 min walk
  • ‪Kedai Kopi Kong Lock Yuen 康乐园茶室 - ‬2 min walk
  • ‪Ong Lai - Goh Kee Restaurant - ‬1 min walk
  • ‪Tao Xiang Bah Kut Teh Fish Head Noodles - ‬1 min walk

About this property

Dolphin Hotel, Chow Kit Kuala Lumpur

At Dolphin Hotel, Chow Kit Kuala Lumpur, you'll be just a 5-minute drive from Petronas Twin Towers and Suria KLCC Shopping Centre. Also, Pavilion Kuala Lumpur and KLCC Park are just a 5-minute drive away. Public transportation is just a short walk: PWTC Station is 7 minutes and Chow Kit Station is 9 minutes.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Malay

At a glance

Hotel size

  • 94 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite RV/bus/truck parking
  • Onsite self parking (MYR 7 per day)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room
  • Conference center (1000 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Hand-held showerheads
  • Closed captioned TV
  • Portable shower seat
  • Lowered electrical outlets in bathroom
  • Low-height desk
  • Height-adjustable showerhead
  • Grab bar in shower
  • Bathroom emergency pull cord
  • Roll-in shower
  • Transfer shower
  • Accessible bathtub
  • Visual fire alarm
  • Doorbell and phone notification
  • Lever door handles
  • Wheelchair-width doorways
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Children's slippers
  • Window screens

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Deposit: MYR 50.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 160 per vehicle (one-way, maximum occupancy 6)
  • Late check-out can be arranged for an extra charge of MYR 50 (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 35.0 per night
  • Airport shuttle service for children costs MYR 160 (one-way)

Parking

  • Self parking costs MYR 7 per day

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.

Also known as

Hotel Shandar
Hotel Shandar Kuala Lumpur
Shandar Hotel
Shandar Kuala Lumpur
Shandar Inn Kuala Lumpur
Hotel Club Dolphin Kuala Lumpur
Club Dolphin Kuala Lumpur
Hotel Club Dolphin
Dolphin Hotel Chow Kit Kuala Lumpur
Dolphin Hotel, Chow Kit Kuala Lumpur Hotel
Dolphin Hotel, Chow Kit Kuala Lumpur Kuala Lumpur
Dolphin Hotel, Chow Kit Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Dolphin Hotel, Chow Kit Kuala Lumpur offer free cancellation for a full refund?
Yes, Dolphin Hotel, Chow Kit Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Dolphin Hotel, Chow Kit Kuala Lumpur?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Dolphin Hotel, Chow Kit Kuala Lumpur?
Yes. Self parking costs MYR 7 per day. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Dolphin Hotel, Chow Kit Kuala Lumpur?
Yes, an airport shuttle is available. The charge is MYR 160 per vehicle one-way.
What are the check-in and check-out times at Dolphin Hotel, Chow Kit Kuala Lumpur?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of MYR 50 (subject to availability). Express check-out is available.
Are there restaurants at or near Dolphin Hotel, Chow Kit Kuala Lumpur?
Yes, there are 2 onsite restaurants.
What's the area around Dolphin Hotel, Chow Kit Kuala Lumpur like?
Dolphin Hotel, Chow Kit Kuala Lumpur is a short 7-minute walk from PWTC Station and 11 minutes' walk from World Trade Centre Kuala Lumpur.

Dolphin Hotel, Chow Kit Kuala Lumpur Reviews

Reviews

5.2

6.0/10

Cleanliness

5.8/10

Staff & service

7.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Poor

2-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

6/10 Good

Bilal, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Photos not even close to reality
Not sure if they put me in the wrong room or not, but the photos of the room was great, the room wasn't the same. Obviously they hired a fantastic photographer. The standard price of this room, apparently, is $100AUD. It was dropped to $50AUD for the following day, however, I had a discount to $25AUD. In no world would I pay even close to $100AUD for this room. $25 is even pushing it. This is an old hotel where they put some decent furnishings. Took 30 minutes to check-in, as there's only one reception guy and other customers were having problems. 15 minutes to check-out. I don't mind staying in dingy, cheap, hotel rooms, provided that I'm expecting to stay in one. Problem here is that the photos look like it's a nice, classy hotel. In reality, it's a dingy, cheap, hotel room.
Scott, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Mughal, 1-night trip
Verified Expedia guest review

2/10 Poor

Slow operation ! dirty ! waiting until 2 hours for check in ! 1 out of 5 star !!
Pex, 1-night trip
Verified Expedia guest review

6/10 Good

Tay, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A nice hotel for short vacation. Services also good.
1-night trip
Verified Expedia guest review

4/10 Fair

Very bad experience
No a good experience. Room was not cleaned. Main entrance Lights was not working . Worth thing I was asked to pay tourism charge as I showed Malaysian Ikad.
Sital, 1-night trip
Verified Expedia guest review

8/10 Very Good

Air Conditioning issue room 4024 (14 April 2018)
Bad air conditioning for the first room, but was quick exchange of rooms was done.
1-night trip
Verified Expedia guest review

2/10 Poor

Terrible hotel. No water supply.
No water supply in the morning. Had to wait for 3hrs but still no water. Staff doesn't have courtesy to apologize or explain. Only give 3 bottles of mineral water for us to bath (only after we asked for it). Very bad service. Don't stay here. Totally not recommended.
disappointed, 1-night trip
Verified Expedia guest review

8/10 Very Good

Decent
The receptionist was not friendly at all and was really slow to process my check in. The room however was great, clean. The showers were great. Not much hot water though
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

2/10 Poor

Bad service
Poor service . I stay for 3days 2night . And no one come and cleaning my room . I sleep with messy room . Also on hotel.com shows that free parking . But when I cme they ask for pay rm5/day for my parking. When I ask why I have to pay . They said free parking for special request . Nonsense! How I know I have to make a special request on my booking when I find that they give free parking . Girl on receptionist also no manners and not friendly.
Verified Hotels.com guest review

10/10 Exceptional

Good Service
good experiance
Verified Hotels.com guest review

8/10 Very Good

Convenient
It was good but kind of smelly. It's like I'm staying at Indian temple. I had to use my perfume to make me comfortable
Verified Hotels.com guest review

8/10 Very Good

great choice for its value
quite good n comfort
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

4/10 Fair

Simple and cheap
A simple hotel close to the center of Kuala Lumpur. Easy to go where you want and many small local restaurants nearby if you want to try local food. The monorail was running close to the hotel so if your room face that side it can be a bit noisy when the train comes. The breakfast was only Asian style so not really what I like in the morning.
Verified Hotels.com guest review

2/10 Poor

The overall experience was disappointing. On the positive side, its well situated in walking distance from multiple train stations, had great Wifi I was able to stream HD movies, room size was good, general condition of rooms (at a budget room perspective) were good, AC worked well, and staff were always friendly and courteous. The problems however were plenty, out of my 8 day stay, house keeping only came *twice* and that was because I asked (had to ask for things over and over again), access card to room continually stopped working, breakfast buffet venue and food was abysmal, supplies such as toilet paper wasn't kept up, the first 3 nights I was put in a twin room when I'd ordered a king room. All pointing to a mismanaged hotel. I had to put too much effort into getting things that are just basic hotel services, I wouldn't recommend this hotel to others.
Verified Expedia guest review

10/10 Exceptional

I m realy very happy to stay all things very good Thanks
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

2/10 Poor

Worst stay in Malaysia.
Bad. Worst hotel stay that I had in Malaysia. Have cockroaches; TV without functionable remote control and noisy due near to tram track. The most unacceptable event was the front desk took my ID and Credit Card out of my sight to their main office for more than 10 minutes for the purpose on photocopying these documents for their verification purposes with my booking with Hotels.com. I am considering canceling this Credit Card to avoid possible scam transaction.
Verified Hotels.com guest review

4/10 Fair

Don't expect to get much sleep
This could be a very good hotel, especially for the price; clean and comfortable, close to the subway (elevated walkway if raining) and several good malls. Several local eateries or a nicer restaurant in another hotel close by. However, the website stated breakfast was included with my room rate (there is a breakfast-only restaurant), but the clerk said no. Showed her the website but was told have to talk to Expedia (my emails to Hotels.com about the breakfast were never answered). I originally stayed 3 nights, extended the booking another 7 (easier than moving); on the 4th night, the satellite tv stopped working and was never repaired. Even after I could hear guests in other rooms watching their tv, mine never started up again. Told the staff, they shrugged their shoulders and did nothing. There is also a private house across the street with a dog. On the 5th night, it started barking and continued barking day and night for the rest of my stay (all 6 remaining nights). Told the staff, nothing happened; spotted the tenants and went and talked to them (nicely), one guy told me to get lost. All in all, hotel is clean and comfy, staff friendly but service was bad, got very little sleep. Won't be staying here again.
Verified Hotels.com guest review