When visiting Tacloban, Hotel XYZ is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a poolside bar, and a fitness center are other highlights. Fellow travelers love the helpful staff.
Languages
English, Filipino
At a glance
Hotel size
56 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Early check-in subject to availability
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Transfers
Airport shuttle from 6 AM to 10 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Fitness center
An outdoor pool
Full-service spa
Spa tub
Sauna
Reception hall
Accessibility
Elevator
Room amenities
Be entertained
LED television
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PHP 395 for adults and PHP 197.5 for children
Airport shuttle service is offered for an extra charge of PHP 300 per person (one-way)
Early check-in can be arranged for an extra charge of PHP 1000.00 (subject to availability)
Late check-out can be arranged for an extra charge of PHP 1000.00 (subject to availability)
Children & extra beds
Rollaway beds are available for PHP 1400.0 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel XYZ
Hotel XYZ Tacloban
XYZ Hotel
XYZ Tacloban
Hotel XYZ Tacloban, Leyte Island
Hotel XYZ Hotel
Hotel XYZ Tacloban
Hotel XYZ Hotel Tacloban
Frequently asked questions
Does Hotel XYZ offer free cancellation for a full refund?
Yes, Hotel XYZ does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel XYZ?
Yes, there's an outdoor pool.
Are pets allowed at Hotel XYZ?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel XYZ?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel XYZ?
Yes, an airport shuttle is available from 6 AM to 10 PM on request. The charge is PHP 300 per person one-way.
What are the check-in and check-out times at Hotel XYZ?
Check-in start time: 3:00 PM; Check-in end time: noon. There's a charge of PHP 1000.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of PHP 1000.00 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hotel XYZ and nearby?
Hotel XYZ has a spa and an outdoor pool, as well as a fitness center.
Are there restaurants at or near Hotel XYZ?
Yes, there's an onsite restaurant.
What's the area around Hotel XYZ like?
Hotel XYZ is a short 8-minute walk from Tacloban City Hall and 12 minutes' walk from Madonna of Japan.
Hotel XYZ Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 15, 2024
2nd time here... still impressive. Best staff at any hotel. Love it.
Vincent
Vincent, 2-night romance trip
Verified Expedia guest review
4/10 Fair
Sep 6, 2024
My room was in 7th floor and the elevator was broken
Nerissa
Nerissa, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 1, 2024
No issues with the room and great service. However I wanted offstreet parking and we checked in before 6 pm and had to park on the street.
Marc
Marc, 1-night trip
Verified Expedia guest review
4/10 Fair
Aug 24, 2024
the pool really badly needs tile job done a lot of the tiles where off and on bottom of pool so when kids in the pool they are throwing the tiles.No hot tub like listed on site also one rest rooms by pool was very bad and had a smell when the front desk was called my gf was told the restaurant staff will clean it when they open. in about 3 hours. saw a rat in hallway one night also roaches i saw in room and we also had ants
willliam
willliam, 18-night trip
Verified Expedia guest review
8/10 Very Good
Aug 18, 2024
All was good except had ants in the room.
Stephen
Stephen, 11-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
Everything is good
Josefina
Josefina, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 10, 2024
Nice place. Excellent, very friendly staff. We stayed a week and had our wedding reception here and it was great. Three very good restaurants are a big plus. Highly recommended!
John
John, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 23, 2024
peter
peter, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jul 21, 2024
Christopher
Christopher, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jul 19, 2024
Yvonne
Yvonne, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 13, 2024
John
John, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 12, 2024
Amazing
This was an amazing hotel!
Michele
Michele, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 2, 2024
Very good
Merle
Merle, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jun 23, 2024
While the area is typical for the Philippines it felt safe and had a lot of options within walking distance. The hotel had a restaurant and a little coffee/desert bar which was nice. The staff were very friendly and helpful. I would definitely recommend this hotel for anyone staying in Tacloban
William
William, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 20, 2024
Staff are very welcoming
Rory
Rory, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 17, 2024
Heart of downtown ,shopping options ,very convenient location, food was excellent at the hotel, clean and very friendly staff
Kelly
Kelly, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jun 9, 2024
Weekend visit
Parking is a block away where the hotel is. We checked in our room, there was no Bath Towel and no face towel. I had to call reception to bring some to our room.
It’s a nice hotel but it smells like dried fish or fish market in the lobby due to it’s in the bust street and city itself.
Otherwise they have nice restaurants and friendly staff at the reception desk and restaurants.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 4, 2024
Hermaleah
Hermaleah, 1-night trip
Verified Orbitz guest review
4/10 Fair
Jun 2, 2024
We were there by 11:00 am to wait for check in ask for our iDs and the took a picture and told us the check in time is at 3:00 pm . We keep waiting and waiting until 4:30 pm to get our room . Went downter to have dinner at the restaurant. When we come back to our room the floor under the sink have pool of water . And the towels on the shelf were soak . We called thee front desk send someone to our room . He couldn’t fix it he just putt some towels . He said he will be right back his going to talke to the front desk if we can move to a different room . He come back and told us that there is no room available and there is no one to fix the problem that night . He said they will move us the next day by 11:00 am . We move to a different room the next day by 1:00pm .its not what we expected to book a fabulous room . So disappointed this cyz hotel
Nathan
Nathan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
May 31, 2024
I was really impressed for the price. I liked all the resturaunts, but the least favorite was the Sishi bar because the Nigiri and Shashimi were room temp. The double burbon i ordered had no bite and seemed watered down. But the free breakfast was wonderful, remember to ask for it to be delivered to your room. If you dont eat at the hotel, just grab krispy King down the street. They live up to their name. The room was wonderful, but the bathroom door was fussy to open and i do not like the 1 room key concept that shuts off the AC when you step out.
The staff is great there, but the wifi on the higher floors requires you to use your phone near the door and not near the beds.
I wpuld definatly stay again!
Franz
Franz, 2-night trip
Verified Expedia guest review
6/10 Good
May 27, 2024
Good location and great set hotel set up.
Ruby Ann
Ruby Ann, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
May 23, 2024
Thank you to the staff of Hotel XYZ for the excellent services all in all. We will definitely stay here again in our future vacation. Highly recommended ❤️❤️🙏
Noeme
Noeme, 1-night family trip
Verified Expedia guest review
8/10 Very Good
May 15, 2024
Julius
Julius, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 8, 2024
Nice room, they kindly upgraded me.
There was a 6.0 earthquake while here and the building coped well! No cracks or problems.
Absolutely loved the american style restaurant upstairs with live music and great food.