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Aloft Cancun

3.5 star property
Pet-friendly hotel with outdoor pool, connected to the convention center, near UltraMar Ferry Terminal

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Photo gallery for Aloft Cancun

View from property
Reception
Bar (on property)
Exterior
Property amenity
Aloft Cancun offers a vibrant retreat near Caracol Beach, with a rooftop terrace and bar perfect for sunset viewing. Enjoy the swimming pool with free cabanas, sun loungers, and pool umbrellas or stay active at the 24-hour gym. The helpful staff has left a lasting impression on previous guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Pool
  • Pet friendly
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Bar/lounge
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is NT$3,578
NT$4,554 total
includes taxes & fees
Mar 24 - Mar 25

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for aloft, Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Ocean View

aloft, Room, 1 King Bed, Non Smoking, Ocean View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

aloft, Room, 2 Queen Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking, Ocean View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Residence Inn by Marriott Cancun Hotel Zone

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.6 out of 10, Excellent, (2447)
Residence Inn by Marriott Cancun Hotel Zone
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About the neighborhood

Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Caracol Beach - 3 min walk - 0.3 km
  • Cancun Convention Center - 4 min walk - 0.3 km
  • Gaviota Azul Beach - 5 min walk - 0.5 km
  • La Isla Shopping Mall - 4 min drive - 3.8 km
  • Hotel Zone Beaches - 11 min drive - 5.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mextreme - ‬5 min walk
  • ‪Monkey Business - ‬3 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬2 min walk

About this property

Aloft Cancun

Aloft Cancun features a rooftop terrace and puts you within a 5-minute walk of Cancun Convention Center and Gaviota Azul Beach. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a 24-hour fitness center, a fitness center, and a snack bar/deli. Fellow travelers love the pool and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 177 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
    • Onsite carport
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Bar/lounge
  • Snack bar/deli

What to do

  • Pool table
  • Beach nearby
  • Snorkeling nearby

Working away

  • Meeting room
  • Conference space (366 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 1
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 1
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 1
  • Closed captioned TV
  • Low-height counter/sink
  • Lowered counter and sink height (inches): 1
  • Transfer shower
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 1
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

WXYZ bar - This bar specializes in Mexican cuisine and serves light fare only. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MXN 2000 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: MXN 60 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 280 for adults and MXN 140 for children
  • Early check-in can be arranged for an extra charge of MXN 1140 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 1140 (subject to availability)

Pets

  • Pets are allowed for an extra charge of MXN 1000 per accommodation, per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Frequently asked questions

Does Aloft Cancun offer free cancellation for a full refund?

Yes, Aloft Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Aloft Cancun?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Aloft Cancun?

Yes, cats and dogs are welcome. There's a charge of MXN 1000 per accommodation, per night. Food and water bowls are available.

Is parking offered on site at Aloft Cancun?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Aloft Cancun?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of MXN 1140 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 1140 (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at Aloft Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (11-min drive) and Dubai Palace Casino (12-min drive) are both nearby.

What is there to do at Aloft Cancun and nearby?

Have fun during the warmer months with activities nearby such as snorkeling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

What's the area around Aloft Cancun like?

Aloft Cancun is located near Gaviota Azul Beach in Zona Hotelera, a short 4-minute walk from Cancun Convention Center and 5 minutes' walk from Forum Beach. Travelers say the area is walkable and good for shopping.

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Aloft Cancun Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent Hotel
Excellent place for vacations in family, all staff are very engaged to support with all you need.
Room view
Pool view
Rodrigo, 2-night trip

8/10 Very good

Friendly Staff, Clean and served the purpose of our stay which was to be close to Hyatt Ziva.
DANIELLE, 1-night trip

10/10 Exceptional

Can c u n Aloft
Unlimited drink bar Swimming pool on the roof Great breakfast
Ervin, 1-night trip

10/10 Exceptional

Convenient location, good service at a reasonable price
Okmee, 3-night trip

10/10 Exceptional

Love this place I stay here all the time
Alexis, 2-night trip

8/10 Very good

Nice stay
Rahul, 2-night trip

10/10 Exceptional

The Pool was out of service an the restaurant , staff was very friendly
Ivan, 1-night trip

6/10 Good

Decent stay for what we paid.
Sabina, 1-night trip

10/10 Exceptional

Exelente. Recomendado.
Rodrigo, 1-night trip

10/10 Exceptional

Very nice people and hotel very respectful
Jesus, 5-night trip

10/10 Exceptional

Do yourself a favor and STAY HERE!!!
Our stay here was wonderful!!! The hotel was immaculate, the bed was soooo comfortable, the shower was amazing, the drinks were made with fresh fruit, and the staff were super helpful and caring towards my 6 yr old son who suffered a head injury while we were in Cancun. My only complaint is that the 2nd elevator was out of service (though they were working on it every day!!) and the pool isn’t heated, but many of the pools in Cancun aren’t, so this wasn’t much of a surprise.
Elizabeth, 4-night trip

10/10 Exceptional

Great hotel and great customer service!
Rudy, 1-night trip

10/10 Exceptional

Value, clean
Very clean and modern. Not sure if it is good for family as the room I had was great for two people. Very close to gift shops, restaurants, convenience stores, etc., but no beach access directly.
Mehdi, 2-night trip

8/10 Very good

The property is very close to the beach, the peer to go to Isla Mujeres, local restaurants and many other things. In conclusion, it is very well located for a getaway.
christian A, 6-night trip

10/10 Exceptional

Property is located in a great place near a beach, stores and restaurants.
iris, 3-night trip

10/10 Exceptional

Amazing
Erick, 1-night trip

8/10 Very good

Good location , basic hotel
Jeffery R, 2-night trip

10/10 Exceptional

great staff service,great location .
Fitiaharinetsa Cedrick, 8-night trip

10/10 Exceptional

Nice hotel, close to everything.
Sorin, 9-night trip

10/10 Exceptional

Great place. Close to bars and restaurants. Friendly staff and free drinks in the lobby.
Michael, 1-night trip

10/10 Exceptional

I recently had the pleasure of staying at your hotel, and I wanted to commend you on an excellent experience. The facilities are modern, well-maintained, and incredibly comfortable, making the accommodation truly enjoyable. The location is another highlight—being within walking distance of Cancun's vibrant nightlife is a major advantage. It allowed me to explore the area easily while returning to a peaceful and cozy retreat. Thank you for your hospitality! I look forward to staying with you again in the future.
Januel, 5-night trip

10/10 Exceptional

Very ckean and cute atmosphere
Alexis, 1-night trip

10/10 Exceptional

Excellent location if you want to party
Robert, 2-night trip

10/10 Exceptional

good
Joshua, 1-night trip

10/10 Exceptional

Aloft Cancun
Perfect location to a lot of restaurants and activities
David, 2-night trip