6/10 Good
Oct 9, 2024
Place was not as expected. Would not go back.
We were not really happy with our stay here. We arrived early evening and went right to our room. The room was very hot and smelled of food. It was almost unbearable. We were unable to turn on the AC and went to front desk We were told that it is too cold outside for that. The heat was on in our room. We found that the window opened and that helped with the smell and excessive heat. We went out early the next morning and came back to the same thing. They closed our window when were were gone. We asked for milk for the instant coffee and got 2 little creamers. I left a note 2 days in a row asking for coffee and creams. One day we got plenty of creamers but no coffee. We were told that they were out of coffee. There was a pay for coffee machine in the lobby. They could have comped us a cup of coffee but did not. I found the hallways to be very smelly with a strong food odor. The only time food is served is during early morning. the carpeting in the hallways were very dirty as well. The room was very small but it was clean. Train station was a good 20 minute walk which was not convenient at all. We ended up taking an Uber into Paris each time we went. By the time you got to the train station and caught a train, it could have been a 2 hour trip. We could not open the safe. The front desk man came up and saw that the battery popped out. He said that happens a lot. I had a fear of us not getting it open at check out and have someone not understanding us. Language barrier
Christina
Christina, 5-night trip
Verified Hotels.com guest review
